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Faiza Naqvi Kennedy

Pierrefonds, Québec H9H-3M1

ac8vzj@r.postjobfree.com 514-***-**** linkedin.com/in/faiza-naqvi-kennedy-92610630 Profile

Knowledgeable Quality Assurance Specialist with experience in regulatory and compliance requirements, validation procedures, and document creation and maintenance. Practiced analyst with award-winning communication skills, proven research talents, and leadership capabilities.

Professional Experience

Neptune Wellness Solutions, Vaudreuil, Québec

Coordinator, Quotation & Strategic Sourcing, 2018–Present Evaluate incoming order pricing while considering revenue and bottom line effects due to currency exchange rate, price fluctuation, and tax rate variation. Collaborate with internal and external stakeholders to prepare quotes. Utilize ERP system to track the tasks and deadlines of multiple projects under several client profiles. Decreased project expenses by researching cost- effective logistics to coordinate product delivery.

Increased current customer revenues by streamlining price variation. Future Electronics, Pointe Claire, Québec

Customer Service Associate, 2012–2018

Analyzed world-wide inventory demands of top tier clients and allocated stock with the goal of earlier delivery to customers. Garnered customer satisfaction by expediting PBO receipt for accelerated shipping. Oversaw customer credit resolutions, ensuring accurate transactions and timely execution. Organized inventory management and researched incoming product stream to coordinate with client orders; collaborated with internal cross-functional teams to synchronize stock shipment time with supply and demand. Evaluated bond liability variations by researching and recognizing potential bond fluctuations.

Built a successful strategic analysis team of seven employees by interfacing with IT to create the logic utilized to extract training reports.

Executed dynamic inventory analysis resulting in an additional $600K-$850K shipped weekly.

Successfully prevented line down on several occasions by designating warehouse inventory effectively and arranging for part drop-shipments to minimize lead time.

Lester B Pearson School Board, Dorval, Québec

Substitute Teacher, 2005-2011

Facilitated student learning by resuming the lessons of the full-time teacher. Supervised the classroom and administered and graded assignments as necessary. Documented lesson notes and assignments in anticipation of the full-time teacher’s return. Researched and formulated interactive science labs to supplement lessons taught and prepare students for government exams. Canderm PharmaInc., Saint-Laurent, Québec

Assistant, Scientific Affairs, 2005–2007

Registered the company’s new cosmetics and drugs, analyzing all product labeling to certify compliance with regulations. Regulated cosmetic and drug specification maintenance. Confirmed compliance with the Canadian Food and Drug Regulations, Good Manufacturing Practices, Canadian Cosmetic Product Regulations and Canadian Medical Device Regulations. Authored, maintained and implemented Standard Operating Procedures in accordance with GMP requirements. Partnered with Product Development and Quality teams, developing cosmetics and drugs. Supervised Quality Control and Quality Assurance activities.

Introduced, produced and applied the Validation Program used company-wide.

Facilitated Quality Assurance and Quality Control internal and external audits. Faiza Naqvi Kennedy Page 2

Draxis Pharmaceuticals, Kirkland, Québec

Quality Assurance and Compliance Specialist, 2001–2005 Teamed with Process Development Specialist to verify manufacturing and packaging documentation for a key product was reviewed and current. Evaluated products after Quality Assurance Compliance completion. Inspected analytical results to determine if product specifications were met. Assigned expiry dates, reviewed packaging documents, and established lot suitability for the stability program. Issued Temporary Deviations, Incident Reports and Formal Investigations when appropriate. Improved customer service by discussing client complaints. Utilized SAP to assess raw material inventory. Resolved issues during production runs by acting as an interdepartmental liaison.

Led new product validation by writing validation procedures and protocol, executing experimental analysis, and completing all validation reporting and result summaries. Education

Bachelor of Science in Chemistry

Concordia University – Montreal, Québec

Chemical Technology Diploma

Dawson College – Montreal, Québec

Diploma in College Studies in Pure and Applied Sciences Marianopolis College – Montreal, Québec

Professional Organizations and Awards

Toastmaster’s International, Future First, Member, 2013-2017 Competent Communicator (CC), Advanced Leader Bronze (ALB) District 61, Division F: Area Director 2016-2017

Future First Toastmaster’s Club President 2015-2016 Future First Toastmaster’s Secretary, VPPR 2014-2015 Future First Toastmaster’s SAA 2013- 2014

Area Director of the Year Award, 2017 (District 61, Division F)