Resume

Sign in

Customer Service Manager

Location:
Dubai, Dubai, United Arab Emirates
Salary:
4000
Posted:
March 24, 2019

Contact this candidate

Resume:

GOKUL G

New Customer Onboarding

and BMLRO( Present)

ac8vqs@r.postjobfree.com

971*********

Deira

Dubai

United Arab Emirates

SKILLS

Public Speaking

MS O ce Skills

Marketing skill

Interpersonal skills

Quick Learner

Quick Adaptor

CAREER OBJECTIVE

To work in a rm with a professional work driven

environment, where I can seek a challenging

position to utilise and apply my knowledge, skill

which would enable me to grow while ful lling the

organisational goal.

EXPERIENCE

Sharaf Exchange LLC

New Customer Onboarding and BMLRO( Present)

Oct 2018 - Present

. New onboarding of new TT, Forex and

WPS Corporate Customers to branch.

. Branch Complaince o cer

. Carrying out EDD process on existing

WPS customers and Corporate

customers

. Specialised in Corporate TT transfer.

Sharaf Exchange LLC

Customer Service Executive

May 2018 - Oct 2018

• Ensuring the Customer service system

to be an pro cient one.

• Counter supervision and Operation

• Customer grievance handling.

UAE Exchange and Financial Services India

Assistant Branch Manager

Dec 2014 - Dec 2017( 3 years)

Assistant Branch Manager

EDUCATION

University of kerala

MBA (HRM & MARKETING

77%

2014

Kerala University

Bsc Computer science

75%

2012

PROJECTS

Understanding the Positioning and Promotional

techniques used in the brand “DONATO” across

India.

60 days

Understanding the Positioning and Promotional

techniques used in the brand “DONATO” across

India( Chennai)

ACHIEVEMENTS & AWARDS

Promoted from Cashier to Branch MLRO with in 4

months of joining in sharaf Exchange

Being a part of a team which achieved the

breakeven point of the baby branch with in 8

months at UAE Exchange and Financial Services

India

Anchored a national level management fest at

KICMA

PERSONAL STRENGTHS

Quick Learner

Quick Adaptor

Public Speaker

Persuading ability

PERSONAL PROFILE

Date of Birth : 09/10/1991

Marital Status : Single

Nationality : INDIAN

Known

Languages

: English, Hindi, Malayalam,

Tamil

Passport : INDIAN

DECLARATION

I do hereby declare that the above information is

true to the best of my knowledge.



Contact this candidate