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Front Office Customer Service

Location:
Phoenix, Arizona, 85022, United States
Salary:
$15
Posted:
March 23, 2019

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Resume:

Marci Jones

**** * **** ** #****

Phoenix, Az ***22

602-***-****

ac8vkd@r.postjobfree.com

March 20, 2019

Dear Hiring Manager,

I'm applying for a front office position at your medical practice. I have over 25 year's experience at a front desk position, and am committed to excellent customer service. I believe that I will be a great fit for your organization, and would appreciate the opportunity to interview for this position at your earliest convenience. Please find my resume attached.

I can be reached at the number above or at my email address. Sincerely,

Marci Jones

May 2018-March 2019

Nov 2014-Aug 2017

September 2013-November 2014

Marci Jones

1814 E Bell Rd #3035 Phoenix, Az 85022

602-***-**** • ac8vkd@r.postjobfree.com

Objective

● Seeking a front office position utilizing my experience and passion for customer service.

Key Qualifications

● Over 25 year's experience as front office.

● Able to create a positive impression about my company through efficient and professional interactions.

● A self-motivated and disciplined individual with a strong work ethic and proven track record.

● Dependable, personable, and dedicated to great customer engagements. Work Experience

Front Office And Scheduling

East Valley Endocrinology Scottsdale, Az

● Greeted patients and ensured they were comfortable while waiting.

● Made follow up appointments for patients using our computerized customer management system.

● Answered the phone, updated appointments, and forwarded calls to the medical staff.

● Followed up in email with patient queries.

● Took initiative to organize front-desk filing systems.

● Organized annual office party for entire clinic.

● Searched for best vendors and ordered office supplies. Billing Representative

Arizona Arthritis And Rheumatology Scottsdale, Az

● I filed claims for the practice. I called the insurances to verify benefits and eligibility for patients. I worked insurance denials by researching errors on claims. I answered phones from patients inquiring about their billing status. I also worked other tasks as needed.

Billing Representatives

Dr Donald Sheridan

● I filed claims for the practice. I called the insurances to verify benefits and August 2004-September 2013

Jan 1984-May 1986

August 1980-January 1984

eligibility for patients. I worked insurance denials by researching errors on claims. I answered phones from patients inquiring about their billing status. I also worked other tasks as needed.

Front Office, Scheduling And Billing

Southwest Skin Specialist

● I filed claims for the practice. I called the insurances to verify benefits and eligibility for patients. I worked insurance denials by researching errors on claims. I answered phones from patients inquiring about their billing status. I also worked other tasks as needed.

● All Front office duties.

Education

William Rainey Harper College

Rolling Meadows, IL

● Graduated with a 2.7 GPA.

● Member of school's yearbook club.

Schaumburg High School

Schaumburg, Illinois

● I received my diploma in January 1984.

● Member of the school’s yearbook club.

References

● Available upon request.



Contact this candidate