Marci Jones
Phoenix, Az ***22
ac8vkd@r.postjobfree.com
March 20, 2019
Dear Hiring Manager,
I'm applying for a front office position at your medical practice. I have over 25 year's experience at a front desk position, and am committed to excellent customer service. I believe that I will be a great fit for your organization, and would appreciate the opportunity to interview for this position at your earliest convenience. Please find my resume attached.
I can be reached at the number above or at my email address. Sincerely,
Marci Jones
May 2018-March 2019
Nov 2014-Aug 2017
September 2013-November 2014
Marci Jones
1814 E Bell Rd #3035 Phoenix, Az 85022
602-***-**** • ac8vkd@r.postjobfree.com
Objective
● Seeking a front office position utilizing my experience and passion for customer service.
Key Qualifications
● Over 25 year's experience as front office.
● Able to create a positive impression about my company through efficient and professional interactions.
● A self-motivated and disciplined individual with a strong work ethic and proven track record.
● Dependable, personable, and dedicated to great customer engagements. Work Experience
Front Office And Scheduling
East Valley Endocrinology Scottsdale, Az
● Greeted patients and ensured they were comfortable while waiting.
● Made follow up appointments for patients using our computerized customer management system.
● Answered the phone, updated appointments, and forwarded calls to the medical staff.
● Followed up in email with patient queries.
● Took initiative to organize front-desk filing systems.
● Organized annual office party for entire clinic.
● Searched for best vendors and ordered office supplies. Billing Representative
Arizona Arthritis And Rheumatology Scottsdale, Az
● I filed claims for the practice. I called the insurances to verify benefits and eligibility for patients. I worked insurance denials by researching errors on claims. I answered phones from patients inquiring about their billing status. I also worked other tasks as needed.
Billing Representatives
Dr Donald Sheridan
● I filed claims for the practice. I called the insurances to verify benefits and August 2004-September 2013
Jan 1984-May 1986
August 1980-January 1984
eligibility for patients. I worked insurance denials by researching errors on claims. I answered phones from patients inquiring about their billing status. I also worked other tasks as needed.
Front Office, Scheduling And Billing
Southwest Skin Specialist
● I filed claims for the practice. I called the insurances to verify benefits and eligibility for patients. I worked insurance denials by researching errors on claims. I answered phones from patients inquiring about their billing status. I also worked other tasks as needed.
● All Front office duties.
Education
William Rainey Harper College
Rolling Meadows, IL
● Graduated with a 2.7 GPA.
● Member of school's yearbook club.
Schaumburg High School
Schaumburg, Illinois
● I received my diploma in January 1984.
● Member of the school’s yearbook club.
References
● Available upon request.