TWYLA GRAY

** ***** ***** *****

The Woodlands, Texas 77389

281-***-**** (Cell)

ac8vjs@r.postjobfree.com

PROFESSIONAL SUMMARY: Sales and Marketing Professional with history of achieving strong and sustainable revenue and profit contributions through expertise in human development, organization development and performance management. Excellent presentation, communication and negotiating skills. PROFESSIONAL EXPERIENCE:

ANGELICA CORPORATION 2007 - Present

The nation’s largest healthcare linen provider servicing hospitals, clinics and long term care facilities. Sr. Vice President, Western US (Houston, Texas) 2018 – Present

Responsible for the corporate relationship and contract renewal/negotiations for strategic accounts including: Dignity Health, Kaiser Permanente, Adventist, Alameda, etc.

Responsible for business development and customer retention

Covering 9 plant markets

High level contract negotiations and financial analysis to ensure profitable new business and current customer contract renewals

Sr. Vice President (Houston, Texas) 2011 – Present

Responsible for Sales and Service for the Central portion of the United States

Covering 8 plant markets

Total P&L responsibility for $65M

High level contract negotiations and financial analysis to ensure profitable new business and current customer contract renewals

Regional Vice President (Houston, Texas) 2009 - 2011

Responsible for 5 of Angelica’s 10 markets (5 Market Vice Presidents) spanning the central and eastern half of the country including 11 service centers.

Total P&L responsibility approximately $215M

High level contract negotiations and financial analysis to ensure acceptable profit margins

Indirect responsibility for Service, Operations and Delivery Market Vice President, Central Market (Houston, Texas) 2007 - 2009

Initially responsible for the South Central Market which was expanded in 2007 to include Chicago and Cleveland renaming it the Central Market.

Responsible for sales and service including top line revenue ($42M) and profitability of the market’s contract customers, managing the Dallas, Houston, Chicago and Cleveland service centers.

Awarded Market of the Year in 2007 (for the South Central Market). Recipient of 7 awards

Service includes customer oriented issues as well as RSR (Route Sales Representatives) route optimization.

Direct Reports included two Market Sales Directors, and one Market Service Director.

Attended Strategy Planning Sessions in Atlanta and Florida. NEWARK ELECTRONICS 1999 - 2006

A division of Premier Farnell in Leeds, England, Newark is the leading small quantity distributor of electronic components and test equipment in the Americas employing 1,350 people with revenues of $600M annually. Vice President, National Accounts (The Woodlands, TX Office) 2005 – Present

Managed sales and profitability of the company’s largest accounts ($50M) in North Americas such as: Northrop Grumman, Boeing, Texas Instruments and Walt Disney.

In 2006, on pace to achieve National Account sales plan with margin dollar growth of +7%.

Appointed to the RoHS (Restriction of Hazardous Substances) United States commercialization team representing sales.

Developed tools and services to engage with customers, educate and grow sales. Hosted “RoHS Radio”, a weekly training program that educated the entire company on the EU legislation and how to sell RoHS. As a result Newark had been identified as the US RoHS leader in many industry surveys.

Traveled extensively conducting RoHS seminars at industry tradeshows and assisting US customers in their RoHS transition.

Managed 5 National Account Managers and one National Government Manager. Regional Vice President, West, (The Woodlands, TX Office) 2001 - 2005

• Managed $120M in sales covering 10 branch offices in the West Region. This included all inside and outside sales people (95 employees), Branch Managers, three Area Sales Managers and one National Account Manager.

• Increased top line sales growth, customer development (OEM/MRO), supplier relationships, margin management and P&L management.

• Posted the highest sales growth in the West Region achieving sales plan in 2004.

• Invited to attend the Leadership Development program in Chicago.

• Appointed to the Senior Leadership Team in 2003.

• Featured in the 2002 Premier Farnell annual report as Top Talent. Region Manager, Central, (The Woodlands, TX Office) 1999 – 2001

• Generated $100M in sales covering 12 branch offices in the Central Region including all inside sales, customer/market development, margin management and P&L management.

• Directly managed 12 Branch Managers and a Regional Sales Trainer. Only Regional Manager asked to serve on a CRM/Siebel task force representing sales for 3 months in Chicago that led to the implementation of Siebel technology company wide. WHITEHALL-ROBINS HEALTHCARE (Wyeth Consumer Healthcare) 1984 - 1999 Division of American Home Products Corporation (now Wyeth) Manufacturer of a broad range of consumer health products including Advil, Robitussin and Centrum with revenues of $2.6B Region Director, Eastern Region, (Regional Office) 1998 - 1999

• Managed $200M in sales in all regional food, drug and mass merchandiser accounts. Total personnel responsibility included four District Managers, three Regional Business Managers, 20 Market Managers, 11 Unit Managers and 105 Retail Sales Representatives (flex time merchandisers).

• Coordinated top line sales growth, market share growth, category development, logistics, operational budget, marketing funds management, hiring and training.

• Awarded the President’s Gold Cup award for the top region in the country in 1999. National Director, Retail Sales, (Corporate Office) 1997 - 1998

• Directed the entire retail sales organization nationally which included 400 Retail Sales Representatives (flex time), two Region Directors, 12 District Managers, 52 Unit Managers and one Coordination Manager (home office). Director, Retail Sales Coordination, (Corporate Office) 1996 - 1997

• Managed a national sales operation including third party management, all national and regional accounts, communication, budgets, policies/procedures and sales administration.

• Coordinated departments such as marketing, category development, sales training, sales support and sales administration for the 400 person retail organization.

Senior Manager, Sales Training & Development, (Corporate Office) 1995 - 1996

• Conducted all consumer sales training, research, development, implementation and facilitation of training programs for entry level sales and sales management.

District Manager, (Cincinnati, Ohio) 1991 - 1995

• Won the Children’s Miracle Network contest as the best District in the country, 1994. District Manager, (Seattle, Washington) 1988 - 1991

• Awarded District Manager of the Year, 1990.

Territory Manager, Account Manager and District Manager, (Dallas, Texas) 1984 – 1988 EDUCATION

UNIVERSITY CENTRAL ARKANSAS

Bachelor of Science in Education

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