CURRICULUM VITAE - ELLI KOUTSOUVELIS

Elli Benvinda Koutsouvelis Mobile 072-***-**** South African/EU 50 Dane Road ac8vic@r.postjobfree.com Single

Midrand 26 January 1975 Code: EB Drivers Licence

OBJECTIVES

Looking to leverage my knowledge and expertise as a project manageress. SKILLS

Problem solver/Collaboration/Adaptability/Strong Work Ethics/Time Management/Handling Pressure/Strong Communication/ Organiser/Work Independent.

EMPLOYMENT:

Universal Music Group South Africa - Project Co-ordinator – Nov 2017 - present

• Oversee assets project by building and supplying Community Service Investment programme.

• Digitize all legal and production documents and implement user friendly legal library for the department.

• Take Minutes of Managerial meetings and e-mail reports to various department managers.

• Order stationery as required by staff and keep stock control.

• Operate switchboard and reception during receptionist lunchbreak. Kelly Personnel Agency - Temp Assignments – Sept 2015 – Oct 2017

• When vacancy available on temp assignments at various companies operated Switchboard/Reception.

• Office Administration and personal assistant to organise diary, travel and functions reservations. Fuji Film (Pty) Ltd - Telesales Client Liaison Officer -Aug 2013 = Aug 2015

• Recorded sales orders on SAP programme of photographic paper, inks, cameras and printers.

• Processed orders for photographic and electronic imaging departments.

• Confirmed with finance department, of cash customers payment clearance on bank statements, before despatch.

• Processed stock reports and sales reports for management and budget department meetings.

• Calls for service and repairs where logged to allocate to various technicians.

• Assisted and resolve in coming customer problems and complaints on services, logistics and equipment.

• Processed warrantee exchanges from repairs department. Kathea Communication Solutions (Pty) Ltd - Helpdesk Administrator – Apr 2011 – Jul 2013

• Attended phone calls from clients and suppliers on Video Conferencing Equipment.

• Assisted customers via helpdesk and corresponded via emails.

• Generated quotations on SAP programme for sales of new equipment.

• Issued Invoices to walk-in customers for repairs and logged service calls with Technical department,

• Informed customer throughout repair or service, including collection or delivery.

• Sourced prices on repairs from manufacturers in Britain and ordered stock.

• Compiled documents for Customs to export defective items to manufacturer in Britain.

• Compiled release documents for Customs to import repaired parts or equipment from Britain.

• Control storeroom stock of spares and refurbished equipment. Kathea Polycom Courses 2011/2013

• Services PWSO101

• Financing PWFOF101 Partnering to Win PTWO100

• Partnering with Polycom PWPOS100

• Installed Voice: Sales Track IVOS100

• Installed Voice: Sales Overview & Positioning IVBOS101

• Real Presence Environments: Sales Track RPEOS100

• Real Presence Environments: Technical Track RPEOT200 Eloga Tech Engineering (Pty) Ltd - Office Administrator/Key Accounts Manageress – Jul 2006 – Apr 2011

• Attended incoming phone calls and booked appointments for meetings with prospective engineering clients.

• Sourced suppliers and prices on stainless steel, aluminium, bronze, brass and mild steel for various jobs.

• Collected drawings and samples from clients for new projects and issued quotations.

• Resolved queries and complaints with innovative solutions. Bee Court Wise (Bee Community Services) - Marketing and Advertising – Jul 2003 - Jul 2006

• Designed, scripted and marketed radio advert of “Women and Child Abuse”.

• Sourced and raised funds for projects.

• Negotiated donated advertising airtime space with various Radio Broadcasting Stations. Tzar Machine Tool & Consulting cc. - Personal Assistant/Sales Representative –Mar 1996 -Jun 2003

• Reception greeted customers and referred to relevant people and attended switchboard.

• Tele marketed Diamond Cutting Machinery to Jewellery Industry.

• Cold called on local and international prospective customers fortnightly

• Managed and diarized appointments of overseas business clients.

• Created invoices, quotations, statements and other clerical work. EDUCATION

Rand Park High School - Grade 12/ Matric Senior Certificate - 1992 English, Afrikaans, Maths, Biology, Geography, Art COLLEGE

Institute of Marketing Management - Diploma: IMM (Marketing Management) - 1993 /1994 1st Year: Complete / 2nd Year: Statistics, Marketing Communications, Practice of Marketing COMPUTERS

Executive School for Computers - Diploma: Microsoft Excel - 2000 ONLINE COURSES

UDEMY - 2017

Complete Digital Marketing Course.

Project Management

EDX - 2018

Introduction to Music Business

TEFL Academy - 2019

TEFL online 120 Hours

Contact this candidate