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Curriculum

Vitae

NADEEM AHMED

Address: HouseNo.R-263, Sector7-D/1,

North Karachi — Pakistan, Karachi

Cell# 034******** / 030******** / 021*-*******

OBJECTIVE

To pursue career with a leading organization, to work and learning oriented Environment for enhancing my skills and broadening my knowledge, thus achieving a Better understanding for solving real world problems.

EXPERIENCE.

oServed as an Auto Mobile Master Technician at M/s Honda Shahrah-e-Faisal, dealership for 3 years. 2000 to 2003

oServed as an Assistant Manager at M/s Honda Shahrah-e-Faisal, Dealership for 2 years. 2004 to 2005

oServed as a Sr. Service Advisor at M/s Toyota Defence Motors, dealership for 5 years.2006 to 2011

oServed as a Motor Engineer at Saulat & Company 1960 Pvt Ltd 2011 to 2013

oServed as an Auto Technician at (SARACO) SAUDIA ARABIA for 2 years.2015 to 2017 July

oSevered as an Asst. Manager at Faw South Motors.

oWorked as a Service Advisor (Body Shop & mechanical) at Aleem Autos.

Responsibilities

oTechnically competent with ability to understand customer needs and requirement

oEstimated repairing cost determined as which is required.

oParts Supplier and vendor smoothly handling.

oEducated and informed the insured on their policy and the claim process, personally handling higher customers.

oAccidental vehicle settlement according to insurance policy.

oAbility to provide established standards of customer service through diagnostic ability, assessment of repair / maintenance and most importantly quality customer care.

oAbility to advice customer on their required job in a timely, professional

And manner.

oProactive approach when dealing with customer complaints with ability to resolve is discrepancies and issues appropriately.

oStrong analytical, communication and inter personal skill with quality

Customer care.

oCommunication with vendors, clients and insurance company to provide claim status.

oInvestigate evaluation and settled claim.

oDetermined settlement in compliance with company policy and procedures.

oComplete investigate to confirm claim damages consistent with applicable insurance coverage.

oResponsible for maintain a safe and secure work environment

QUALIFICATION

oMatriculation (Science) Board of

Secondary Education Karachi

oIntermediate(Pre-Engineering) Board of Intermediate Education Karachi

oAssociate Engineer ( Auto Mobiles ) Sindh Board of Technical Education Karachi (G.C.T)

CERTIFICATIONCOURSES

oSuccessfully complete the course of Instrumented Tune-up Service Course by UNDP ENERCON.

oCertificate of Participation at M/s Honda Atlas Cars (Pakistan) Limited.

oCertificate for Qualified Service Personnel.

oCertificate for Qualified MT(maintenance technician) at M/s Honda Atlas Cars

(Pakistan) Limited.

oCertificate course from Toyota Motor Corporation in the Field of Toyota Service Advisor Program TSA21.

oShort courses from Hino Pak in Heavy Vehicle.

COMPUTERSKILLS

oMS-Office

oInternet (Email & Browsing)

PERSONALPROFILE

Fathers Name : Abdul Hafeez

Date of Birth : 25thJune1983

CNIC : 42101-1838163-1

Marital Status : Married

Religion : Islam

Nationality : Pakistani

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