ANGELA UWITONZE

TECHNICAL AND PROFESSIONAL ATTRIBUTES

10+ years of administrative experience

Capable of multitasking in fast-paced environments and adapt to new situations

Able to work alone or as part of a team to accomplish shared goals

Proficient organizational & prioritizing skills

Quick learner, being able to learn new skills understand instructions and essential principles

Independent, self-directing, and able to make effective decisions

Skilled in Microsoft Word, Excel, QuickBooks and Tracker

Committed to continuous improvement in all aspects of my career

WORK EXPERIENCE

DURABUILT WINDOWS AND DOORS CUSTOMER SERVICE REPERSENTIVE SUPERRVIOR Edmonton AB 2014-2018

Training new employees and oversee their work.

Invoice and oversee all the chargeable files.

Helping technicians with paper work and product that they need.

Scheduling technician runs for the week

Coordinate with shipping to ship product to branches

Making quotes and processing them.

Responds to customers, other departments and sales people either over the phone, through emails or in person.

Write up service request.

Write up all the meeting minutes.

Order service and install product

Involved in the developing of new cx system (service module side)

Involved in developing sales force service module

GO AUTO SALES ASSSPCIATE Edmonton AB 2012-2013

Answered calls addressing customer inquiries, solving problems and providing new product information.

Assisted customers in person and via telephone.

Called people to sell cars to the customers

GROUPECHO COLLECTIONS COLLECTION AGENT Edmonton AB 2011-2012

Answered calls addressing customer inquiries, solving problems and providing new product information.

Greeted customers entering the office to ascertain what each customer wanted or needed.

Assisted customers in person and via telephone.

Called people to collect debt

References Available Upon Request.

5073 Thibault Way NW 780-***-**** ac8vex@r.postjobfree.com

Edmonton, AB T6R 3J3

EDUCATION

Grant McEwan Edmonton 2013-2014

Bachelor of Art major in phycology

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