Customer Microsoft Office

MORALES-PIZARRO, YADRIEL D.

787-***-**** *******.*****@*****.***

OBJECTIVE

Seeking for a position in an organization where all my professional skills and abilities along with my experience. Achieving win-win for the company and myself, promoting the goals, mission and vision. Generate knowledge and opportunities for growth in a work entity.

SKILLS & ABILITIES

· Achieved strategic and people leadership.

· Able to handle changing priorities and strict

deadlines as well.

· Successfully motived work under pressure.

· Customer-focused with customer needs

assessment.

· Excellent management in difficult situations

with clients.

· Efficient decision-making and fast learner

· Highly critical thinking and analytical.

· Great using management techniques.

· A high-performance work environment,

initiative and common-sense action taking.

· Great domain counseling and interviewing.

· Bilingual English - Spanish, excellent written

and verbal communication skills.

· Strong knowledge of all Windows system

· High knowledge using all Microsoft Office

Packages: (Word, Excel, PowerPoint, Access,

Outlook, OneNote, Publisher, OneDrive and

Skype).

EXPERIENCE

BURGER KING OCTOBER 2018 – PRESENT

Train new employees. Supervise restaurants to maintain quality controls. Offer workshops to new associates. Train employees and managers with new products and procedures. Establish relationships to maximize the exposure of the brand in events. Create marketing events in communities. WALGREENS JANUARY 2013 – 2018

Conserved great knowledge in leadership in customer services, applying and promoting the vision and mission in its entirety. Contribute high performance work environment and train new team members. Charge for carrying out a scan out of the entire inventory, offering optimum practices and techniques to gondoliers to achieve the weekly goal.

DEPARTMENT OF CORRECTION AND REHABILITATION SEPTEMBER 2016 – MARCH 2017 Passionate helping each new and old inmate. Supporting cost effective alternatives, treatments and serving as advisor. Charge of filling out judicial report in the program of penal institutions. EDUCATION

BACHELOR OF SOCIAL SCIENCES IN CRIMINAL JUSTICES UNIVERSITY OF PUERTO RICO Related coursework: Criminal law, psychopathology, introduction to forensic sciences, psychology and law Member of the Association of Student of Social Sciences in Criminal Justices Certification

· Certifications of Symposium completed in Cyber Crimes

· Balance Financial and Western Union – Send and Receive Transactions Page 2

· Anti–Money Laundering / Gift, GPR Training

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