Administrative Assistant Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

Danielle Renee Jones

****@****.*** 605-***-****

**** ***** **** ******, ***** City, SD 57703

I have 20+ years of Customer Service experience. I enjoy the behind the scenes, research aspect to a job. I enjoy figuring things out.

I am very detail oriented and enjoy a challenge. I do believe that background would make me an asset.

• Can type 40 - 50 wpm. • Know 10 key by touch. • Attention to detail

• Organizatinal skills • Crm experience • Skip tracing

• Database management Collections / Accounts

Receivable

•

Administrative Assistant

Drs. Tucker - Kudrna - Holec - Young March 2010 - July 2012

• I helped administer tests to patients.

• I was in charge of ordering all Opthalmic drops for the office.

• I also ordered all patient contact lenses and stock contact lenses for the office.

• I also ordered any and all office supplies.

I would receive all orders of contact lenses and catalog them. I would then figure out if they were for a patient or stock in the office.

I would verify they were the correct power and contact the patient to let them know they were available.

•

Licensed Customer Service Representative

Western Dakota Insurors, Inc March 2001 - August 2008

• I wrote new business policies and processed changes to existing policies.

• Answered customer questions and did quotes for new and/or existing insurance.

• I would report claims to the appropriate Insurance Company on behalf of our customer.

• I would apply customer payments to the correct accounts. High school diploma

Lead High School May 1991

Contact this candidate