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Customer Service Data Entry

Tucson, Arizona, United States
Company Standard
March 22, 2019

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Cecilia A Hall

**** * **** ****** ****** Arizona 85719



To gain employment where my experience and skills will contribute the growth and excellence of your company.


Beacon Group 308 W. Glenn Street Tucson, Arizona 520-***-****

01-2012 to 05-2014

Greeted the community upon arrival. Answered phones, relayed messages, via emailed correspondence, monitored front lobby, balanced a cash register, followed routine as the receptionist for the Beacon Group. Answered phones for the Beacon Connects department, followed different scripts, called upon the community, collected and recorded data. Provided excellent customer service.

Hotel Tucson City Center 475 N. Granada Avenue Tucson, Arizona 85701 520-***-****

12-2010 to 04-2010

Greeted guest upon arrival, answered phones, completed reservations by phone, fax and in person. Handled cash and credit cards, balanced a cash register. Provided information regarding hotel stay, processed and recorded data. Responsible for room assignment, mail, parcel, shuttle ride appointments. Issued keys monitored and maintained front lobby.

Motel 6 4630 N. Ina Road Tucson, Arizona 85741 520-***-****

04-2007 to 08-2008

Greeted guest upon arrival, Answered phones, provided information regarding hotel stay. Completed reservations by phone, fax and in person. Handled cash and credit cards to complete transactions. Responsible for Data entry, word processing, room assignment, issued keys, calmly handled customer service issues. Maintained front lobby, provided excellent customer service.


Pima County Adult Education - GED

Tucson College – Computer Applications Certificate

Pima Community College - Progress @ Pima Certificate


Potential Employer

Tucson, Arizona

Dear Recipient Name

I am a lifelong resident of Tucson Arizona. I have over ten years of customer service experience. I would like to express my willingness to work for you.

I am able to perform various office tasks, and I have great communication skills, cash and credit card handling experience. I have knowledge of routine office work, intake procedures, open and close of business. I can promptly make decisions to provide accurate customer service.

I have knowledge of basic computer, fax, via email, calendar copier and basic office equipment.

I can process information thoroughly. I am very interested in working in an office setting. I want to thank you for taking the time to read my cover letter and I hope to hear back from you regarding this position.


Cecilia Hall


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