Manager Sales

Michael S. Master

*** ******* ****** ~ Franklin, PA 16323 ~ 814-***-****

***********@*****.***

MANUFACTURING PLANNING / SCHEDULING PROFESSIONAL

Accomplished professional with strong background in Commercial, Contracts Management and Scheduling

with operational experience in Manufacturing Processes, MRP systems, Planning, Procurement and

Supervisory and Managerial Experience over a small group. Excellent analytical, problem solving,

intrapersonal and communication skills.

- Operations Scheduling - MRP/SAP Experience - Logistics

- Sales Forecasting - Contracts Knowledge

- Change Management - Supervisor / Manager

SELECTED ACCOMPLISHMENTS

Trained purchasing personnel on E2 processes for creating purchase orders and running reports. Set procedures in place in my current role to create a database of parts to give the purchasing department the ability to review promise dates and delivery commitments from their vendors.

Reduced late delivery penalties by 20% at my previous employers by driving our internal and external suppliers to stay on time and on budget and by understanding the commitments that we had promised to our customers by reviewing the contracts and commercial agreements that we had with our customers.

Introduced change management and trained contract managers to follow a process to evaluate a change request and involve all functional areas in the company to make an educated plan to map the change and if needed to go back to the customer with an updated cost and delivery based on the requested change.

PROFESSIONAL EXPERIENCE

EXTREME MACHINE & FABRICATION, Hermitage, PA 2016-Present

Outstanding source for fabrication, machining and assembly. Specializing in custom manufacturing, quality control and CNC machining.

Production Coordinator

Responsible for setting up E2 MRP system to capture costing, time reporting, inventory, machine routings, quality processes, purchasing requirements and logistics information. As of now, training has been done with Purchasing personnel for creating purchase orders and running reports and we have implemented processes for Purchasing so they can track their vendors to hold them accountable for their promises and deliveries. We are now working on materials and routings using bar coding to capture time reporting for our jobs in the shop.

JOY GLOBAL, INC., Franklin, PA 1994-2016

Leading manufacturer for above ground and underground mining equipment and mining supplies.

Commercial Manager 2015-2016

Analyzed our overseas sales forecasts with our overseas business units in China, U.K., South Africa and Australia weekly as well as our domestic forecasts and critiqued any issues that we had with deliveries and/or pricing. If issues arose with the schedule, functional areas were pulled together to mediate a plan to get our delivery back on schedule.

Interactive in monthly S&OP planning sessions reviewing long term sales forecasting data and recommending increases or reductions in capacity levels in our service centers for the several products that we produced out of our U.S. facilities.

Reduced our late delivery penalties 20% to our overseas customers by driving our internal and external suppliers to keep on-time and on budget to the equipment delivery schedule and to quote more accurate deliveries by reviewing all parts of these contracts.

Pushed our internal transportation department for clear shipping information (promise dates, sizes, weights and shipping schedules) based on the customers transportation needs specified in their contracts for both overseas and domestic shipments.

Manager, Contracts & Scheduling 2007-2015

Pushed all functional areas within the company to drive our On-Time delivery percentage to our customers to 90% by understanding why things have changed and following up with corrective actions that need to be defined to improve any issues that come up daily.

Defined capacities in reviews with our service centers within the U.S. and scheduled equipment based on these defined capacities.

Drove for accurate quotes and orders by managing 4 Contract Managers and 2 support staff to reduce the lead time of receipt of quotes and orders through to Engineering to increase the amount of time to be able to manufacture our product.

Introduced change management and trained the contract managers on the change process and the need to act quickly on change but to also to cover all functional areas when processing requested changes to make sure additional costs in Engineering, Manufacturing or Supply Chain parts are captured and passed on to the customer so as not to reduced gross margins on the equipment.

Created and maintaining pricing within our SAP production system.

Specification Engineer (1994-2007)

EDUCATION / PROFESSIONAL DEVELOPMENT

Bachelor’s Degree in Business Administration, Edinboro University of PA.

Achieved degree by night school and weekend classes from 1985-1996.

Extensive in-house training on SAP Operating System including Engineering, Accounting, Production and Materials Management Modules.

Committee Chairperson, First United Methodist Church Franklin, PA

Committee Chairperson, Boy Scout Troop #34 2004-2012 Franklin, PA

Cub Scout Master, Cub Scout Pack #37 1998-2002 Sugarcreek, PA

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