SKILLS
WORK HISTORY
GABRIELA SOTO
Bilingual in English and Spanish
Order processing
Accurate data entry
Data verification
Customer service
Excellent communication
Research skills
**/**** - *urrent
Billing Order Entry Specialist
Natera, Inc - Austin, Texas
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Double checks their work and assures all data is in the case correctly. Processes customer and insurance source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Verifies entered customer and insurance data by reviewing, correcting, deleting, or reentering data. Contacts customer/clinic directly to validate incomplete information. Enters customer and insurance data after samples are processed by laboratory. 09/2018 - 01/2019
CUSTOMER SERVICE REPRESENTATIVE
Fred Loya Insurance - Austin
High energy Guest relations Flexible schedule capability Thrives in fast-paced environment Food safety procedures Bussing understanding Table setting Customer service, Verified eligibility requirements for customer inquiring about car insurance Organized office and made sure all work is in order Educate the customers on how the policy works and go over any deductibles. 02/2018 - 07/2018
Fitness Consultant
Golds Gym - Austin, TX
Reviewed weekly sales Numbers and club statistics to identify areas for improvement. Explained exercise modifications and contraindicated movements to participants with a history of injury. Consistently met daily class attendance goals.
Greeted all members in a professional and friendly manner. Educated club members about the relationship between nutrition and fitness. Cultivated positive relationships with participants by interacting with them during group fitness classes. Scheduled and conducted fitness orientation appointments with new members. 307 E Croslin apt 114, Austin, Texas 78752 • 737-***-**** • ************@*****.*** EDUCATION
ADDITIONAL INFORMATION
Texas State University - San Marcos, TX 2019
2015
High School Diploma: Accounting
Kipp Austin Collegiate - Austin, TX
Corpus Christie beach clean up (May 2013) Collect unwanted materials that were in the beach Created a clean Environment for Families Austin Trail of Lights Ensure everything runs properly and it's a safety environment for families Monitored lights often to ensure everything was still place.