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Customer Service Sales

Location:
Delhi, India
Salary:
30000
Posted:
March 25, 2019

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Resume:

SHREYA ISSAR

ac8v35@r.postjobfree.com

Mobile: +91-844*******

"Seeking assignments in Finance with an Organization where I can utilize my skills and knowledge efficiently for organizational growth"

Professional synopsis

Has gained exposure in Finance, Product design and Team Handling.

Preparing all work related Excel

Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment.

Capable at grasping new concepts quickly & utilizing it in a productive manner.

Team Handling, Sales Management are part of the Job.

Organizational Scan

Organization : Indusind Bank Ltd

October 2017 – Present : SDM (Service Delivery Manager)

Roles and responsibility:

Operations:

Customer handling, attending to customers and ensuring smooth flow of operations.

Processing of transfers of cheques RTGS, NEFT

Maintenance of general ambiance of the branch

Processing of Inward and Outward clearing (entire Process)

Handling of cash counter in the absence of teller.

ATM operate

Responsible for maintaining the branch lobby

Handling of locker operations and Demand draft creation and various other operational work.

Handled the NRI services transaction banking and delivered customer service as per standards.

the vouchers, instructions, charges list on the notice etc. are always updated

Marketing:

Cross selling of various banking products like M.F, F.D, L.I, G.I, Health insurance etc.

Opening Saving and Current Account of customer

Outbound calling to the customers and giving them information about various products

Pitching of banking products to the prospect clients

Offside visit to the clients and creating lead for sales

Organization : Axis Bank Ltd (Payroll of Axis securities ltd)

Dec 2016 – MAY 2017: Lead Coordinator

Job Profile:

Telephonic calling for existing customer For the purpose of documentation.

All Operation Work Related To post disbursement Document

Handling All Customer quires Related to disbursement

Preparation of weekly MIS.

Organization : CHINA AIRLINES (The Team of BWFS)

Oct 2015 – Nov 2016 : Administrative Work

Responsibilities:

Providing services to the customers by handling and resolving their queries

Administrative work handling

Handling legal compliances for imports and custom clearance

Maintaining and keeping customer’s accounts database up to date.

Scholastics

B.sc.(IT)

2015

Kuvempu University

XII, Commerce

2011

C.B.S.E

X

2009

C.B.S.E

Interests

1)Interacting with people.

2)Surfing internet

3)Listening Music

Personal Details

Date of Birth :

26-Apr-1993

Languages known:

English, Hindi, Punjabi

Father’s Name :

Mr. Vivek issar

Address :

WZ-35, plot no-37,Vishnu Park, New Delhi(110018)

(Shreya Issar)



Contact this candidate