"Seeking assignments in Finance with an Organization where I can utilize my skills and knowledge efficiently for organizational growth"
Has gained exposure in Finance, Product design and Team Handling.
Preparing all work related Excel
Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment.
Capable at grasping new concepts quickly & utilizing it in a productive manner.
Team Handling, Sales Management are part of the Job.
Organization : Indusind Bank Ltd
October 2017 – Present : SDM (Service Delivery Manager)
Roles and responsibility:
Customer handling, attending to customers and ensuring smooth flow of operations.
Processing of transfers of cheques RTGS, NEFT
Maintenance of general ambiance of the branch
Processing of Inward and Outward clearing (entire Process)
Handling of cash counter in the absence of teller.
Responsible for maintaining the branch lobby
Handling of locker operations and Demand draft creation and various other operational work.
Handled the NRI services transaction banking and delivered customer service as per standards.
the vouchers, instructions, charges list on the notice etc. are always updated
Cross selling of various banking products like M.F, F.D, L.I, G.I, Health insurance etc.
Opening Saving and Current Account of customer
Outbound calling to the customers and giving them information about various products
Pitching of banking products to the prospect clients
Offside visit to the clients and creating lead for sales
Organization : Axis Bank Ltd (Payroll of Axis securities ltd)
Dec 2016 – MAY 2017: Lead Coordinator
Telephonic calling for existing customer For the purpose of documentation.
All Operation Work Related To post disbursement Document
Handling All Customer quires Related to disbursement
Preparation of weekly MIS.
Organization : CHINA AIRLINES (The Team of BWFS)
Oct 2015 – Nov 2016 : Administrative Work
Providing services to the customers by handling and resolving their queries
Administrative work handling
Handling legal compliances for imports and custom clearance
Maintaining and keeping customer’s accounts database up to date.
1)Interacting with people.
Date of Birth :
English, Hindi, Punjabi
Father’s Name :
Mr. Vivek issar
WZ-35, plot no-37,Vishnu Park, New Delhi(110018)