Susan Reuther

Corporate Receptionist

Knoxville, TN 37931

ac8uz7@r.postjobfree.com

865-***-****

Handles multi-phone line with over 300 plus calls a day. Produced weekly sales reports for the president of the company. Adept at multi-tasking and completing projects in a timely manner. Proficient in Microsoft Word, & Excel. Very familiar with Monster, Indeed, CareerBuilder, Zip recruiter, & LinkedIn. Work Experience

Corporate Receptionist

The Pete Store - Knoxville, TN

December 2015 to January 2017

• Answered phone calls via Avaya phone system for 15 different locations.

• Used Outlook email to send messages to service, parts and sales representatives.

• Greeted customers in the show room

House Keeper

Marilyn Hilton Services - Knoxville, TN

June 2005 to October 2015

• Established relationships with homeowners to drive business

• Negotiated contracts for payment

• Delivered excellent customer service to clients

2003 - 2005 took off to care of sick mother

Corporate Receptionist

Automotive Air International - Carrollton, TX

June 1999 to June 2002

• Answered phone calls via multi-line phone system

• Performed order entry for all sales representatives' purchase orders

• Performed data entry via Great Plains system to balance freight shipment invoices Corporate Receptionist

American Express World Travel - Knoxville, TN

September 1997 to August 1999

• Answered high-volume phone calls via Avaya computerized phone system

• Directed calls to leisure travel and business travel agents

• Sold and balanced American Express Travelers checks 08/1995 - 08/1997 Stay at home mom

Corporate Receptionist

Egerton, McAfee Law Firm - Knoxville, TN

August 1994 to August 1995

• Answered phone calls via multi-line phone system

• Directed phone calls to 14 attorneys

• Assisted staff accountant with accounts payable tasks

• Worked with 20 individual employees

Education

Public Speaking and General Business

Memphis State University

1982

Skills

CLIENTS, PHONE SYSTEM, SALES, MULTI-LINE, AVAYA

Additional Information

SKILLS:

• Answered a multi-line telephone system, transferred 300 calls per day.

• Assisted accounting department with invoices and accounts payable.

• Produced weekly sales reports for the president of the company.

• Familiar with FedEx and UPS shipping methods.

• Adept at multi-tasking and completing projects in a timely manner.

• Proven ability to interact with customers/clients in a business setting.

• Handled accounts totaling approximately one million dollars in annual sales.

• Word, Outlook, Excel, Great Plains - Data Base, Dos

• Avaya phone system

• ComData phone system

• IBM

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