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Supply Chain Customer Service

Location:
Haverhill, MA
Posted:
March 21, 2019

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Resume:

Executive/Strategic Leadership ● Financial P&L ● Acquisition Integrations ● Motivator/Coach

Continuous Improvements ● Profitability Analysis ● Logistics / Transportation

An experienced Supply Chain and Logistics Professional with the proven ability to lead and motivate teams to achieve professional and personal goals by instituting a bias for action and encouraging the desire to succeed.

Possessing a strong supply chain, operational, and analytical background which is complimented by project management and continuous improvement strategies that include technology and best practice development and deployment to obtain optimal results.

A proven, highly motivated change management leader who positively impacts the bottom line through focused opportunities that improve shareholders’ value as well as the overall customer experience.

Professional Experience

East Coast Seafood, LLC, Topsfield, MA

VP of Supply Chain & Logistics April 2018 to January 2019

Responsible for managing all internal and external warehouse employees, logistics including, ground, air and ocean freight.

Responsible for day to day business operations, leadership, recruiting and company vision of World-Wide Perishables in Chelsea, Ma. (Logistics cross dock facility Air, Ground and Ocean)

Coordinated responsible for new renovation building facility at Worldwide Perishables.

Created new metrics to ensure Managers can measure daily results and act accordingly.

Led the expansion of this facility by bringing in new business and building a new team structure.

Help drive out excess cost in the entire Supply Chain.

Coordinated bringing in third party broker for RFP’s to help consolidate the freight supply chain to drive out cost.

Responsible for procurement and inventory management of all non-seafood. (i.e. Packaging, ingredients etc.)

Developed company supply chain strategy that meets company performance objectives and customer expectations.

Optimized routines to ensure delivery of supplies and improve supply chain metrics in terms of cost and service.

Maintained compliance and minimize company risk in regard to environment, health, and safety (EH&S).

Developed supply chain management best practices in areas such as systems integration and optimization, inventory control, and demand planning.

Led East Coast’s global distribution strategy and evolution for their commodity seafood.

Interact with vendors, find innovative solutions to supply chain issues, and report their progress to the President/ CEO.

Executive Team Member

HIGH LINER FOODS Portsmouth, NH 2008-2018

http://www.highlinerfoods.com/

Director of Continuous Improvement – Supply Chain (February 2016 to March 30, 2018)

Senior Manager Supply Chain Inventory Management and Logistics (February 2012 to February 2016)

Manager Supply Chain Inventory Management (March 2010 to February 2012)

Asst Manager Inventory Planning and Control (March 2008 to March 2010)

Led and manage a team of 30 over the years in Logistics Coordinators, Inventory Planning and Control Analysts, Inventory Control Coordinators, Manufacturing, Purchasing, CI Engineers and Traffic Coordinators responsible for New England and Newport News, VA distribution facilities for the USA Division.

Key Accomplishments

Provided Leadership, Direction, and Support for major cost initiatives.

Led Company integrations/ mergers Supply Chain initiatives.

Worked in a “matrix” management environment with direct line reporting to the Vice President of Supply Chain for all “roll-up” reporting and analysis in a variety of areas including: management deck preparation and distribution, weekly key indicators, budget development for freight, storage, and logistics, warehouse and shared services budget tracking, projections, storage and freight accruals, capital tracking for logistics/inventory control and Inventory reserves (NRV calculations) for aged inventory and “at risk” products.

Functionally led, developed and implemented business development initiatives across all business channels.

Drove Co-Packing initiatives to produce 10 MM LBS outside.

Coordinated work processes for Warehouse Operations and Supply Chain functions to ensure customer service and product quality at the most efficient level.

Reviewed and directed Warehouse Operations, Distribution, Logistics and Manufacturing procedures to maximize efficiency.

Led a cross functional team consisting of assigned resources from Warehouse Operations, Manufacturing Operations, Purchasing, Procurement, Finance and Engineering and R&D.

Negotiated contracts to reduce cost. ( Performed Freight RFP in 2015)

Ensured Production trends and Demand Planning Forecasting are in line with Customers Demand requirements. Analyzed history trends and opportunities where needed.

Led Asset Rationalization initiatives, specifically the closer of a plant facility.

Planned and executed $8.0MM supply chain savings over a three-year period involving freight, logistics and storage initiatives.

Exceeded budget attainments on a $21MM freight and $20MM storage budgets for 2014 and on track for strong 2015 numbers.

Responsible for the successful integration of three acquired companies with over $80MM in inventory, multiple distribution and warehouse centers and merging tracking systems (American Pride, Icelandic and Viking Seafood).

Prepared analysis for Warehouse Operations/ Supply Chain projects including third party distribution strategies, warehouse racking ROI’s, in-house tractor & trailer ROI’s, target inventory attainment, aged & excess attainment, bar-coding utilization, warehouse efficiency initiatives, utilization of pallet positions. Implement process change and corrective actions as needed.

Directly managed the end-of-life / phase-out, inventory planning, logistics and distribution requirements planning functions.

Met and exceed annual inventory turn targets, inventory level targets, and inventory accuracy targets.

Established the annual budget for Warehousing, Logistics, Inventory and Purchasing.

Determined inventory level requirements by working with the master scheduler and procurement/purchasing managers.

Ensured inventory, turns, aged, excess, and MRB (Material Review Board) goals are met monthly. (Annualized Budget of $600MM.

The Procter & Gamble Company Boston, MA, Bethel, CT 2000-2008

(The Gillette Company),

http://gillette.com/en-us

Braun Supply Planner (October-2007 – January 2008)

Braun Deployment Planner. (June 2006 to October 2007)

Customer Logistics Analyst (May 2005 to May 2006)

Key Account Order Management Representative (October 2000 to May 2005)

Key Accomplishments:

Exceeded customer service objectives for assigned products and geographies with minimum amount of inventory, using formal Distribution Requirements Planning (DRP/SAP/APO) system to develop master production schedule and deployment plans.

Analysed SAP, APO excess and obsolete inventory reports and sales forecast to maintain inventory for assigned brands. Reorganized and restructured scheduling and production control as needed.

Maintained strong relationships with commercial operations including demand planning, sales planning, marketing, and customer service).

Completed weekly forecast reports and monthly slow and non–moving analysis in order to achieve $3.5MM company goal for slow and non-moving products. Set up the supply planning piece of the monthly (S&OP) Sales and Operations Planning.

COMPUTER SKLLS

Proficient in Systems Applications and Products (SAP) ● Microsoft Office ●

Lotus Notes ● JDE ● Prism

EDUCATION

Western New England University, Springfield, MA 1998

Bachelor of Science in Business Administration

Major: Marketing

National Fisheries Institute (Future Leaders Program) – Class of 2014



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