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Customer Service Manager

Location:
Ponte Vedra Beach, FL
Posted:
March 21, 2019

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Resume:

DEBRA L. DEMPSEY

***** **** ***** **** ***** Vedra Beach, Florida 32082

904-***-**** ac8uye@r.postjobfree.com

REMOTE CUSTOMER SERVICE & RECRUITING SPECIALIST

Administration Human Resources Business Development

Results-driven top performer with a proven record of achieving corporate goals, attaining positive results, and maximizing productivity. Quickly master new concepts, take on additional responsibilities, and apply problem-solving methods. Able to work independently or as a team player, complete projects accurately and on time, and follow through to the last detail. Strong communication and interpersonal skills with the ability to collaborate and interact with individuals at all organizational levels.

Reputation for integrity, reliability, and accountability with the initiative and drive to produce results above and beyond what is expected. Core strengths include:

Leadership & Team Building

Training & Development

Time Management

Administrative Coordination

Regulatory Compliance

Strategic Planning

Computer Savvy

Clear Communicator

Quality Assurance

SUMMARY OF SKILLS

Spearhead and oversee all aspects of creating and implementing successful strategic business plans, marketing goals, and corporate objectives.

Entrepreneurial expertise in managing operations, marketing, and business development for high-end wedding photography and home renovation businesses to include prospecting, client consultation, contract negotiations, training and developing, corporate financials, budgeting, quality control, vendor management, and overall profitability.

Skilled in the development and standardization of HR-related programs, plans, policies, and procedures for employee recruitment, staffing, and training.

Accomplished facilitator; able to effectively conceive, develop, coordinate, and implement all aspects of multiple/complex projects and events.

Analytical problem-solving and critical thinking skills with the ability to multi-task and work well under pressure in fast-paced environments.

Build customer loyalty and trust through diligent follow-up and resolution of reported conflicts, issues, and problems.

Consistently recognized for excellence in job performance, high quality work, and regularly completing job functions on time with exceptional accuracy.

EMPLOYMENT & VOLUNTEER HISTORY

Debra Dempsey Professional Photography; Ponte Vedra Beach, FL Wedding Photographer

St. Johns County School System; FL Vocational Education Trainer / Recruiter / Job Placement

Interim Healthcare; Jacksonville, FL Human Resource Manager (5 Branches)

Marsh Landing Recreational Committee; Jacksonville, FL Event / Recreation Coordinator

EDUCATION & TRAINING

College of Saint Elizabeth; Convent Station, NJ B.A., Sociology

Atlantic Health System; Morristown School of Cardio Vascular Technology (CVT)

Professional Training: Business Operations, Human Resources, Administrative Processes, Project Management, Operations Development, Leadership, Customer Service, IT



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