Elaine M. Edgar

**** **** *** **

Edmonton, Alberta

780-***-**** Email: ac8uxt@r.postjobfree.com

Personal Objective: To demonstrate a high level of competence & professionalism in my career by providing service excellence to internal & external customers.

Education:

Ross L. Gray School - Sprague, Manitoba, Canada (1981)

Governor General & Chown Centennial Scholarships

Overall Highest Academic Standing, Highest Standing in Biology

Outstanding Cultural & Accounting Achievement Awards

Red River Community College, Winnipeg, Manitoba, Canada

Computer Programming Certificate

Travel Agency Certificate 1, 11

Manitoba Conversational French - Two Year Program

ITIL Services - Certification - Service Management Essentials

General Competency Test: Level 1(GCT-1) June 06 - 34/50

Grammar, Spelling & Punctuation Test - 120 June 06 - 45/57

Extra Mile Award - June 2009 - Rockwood Institution

Essentials of Management in the Federal Public Service

Indigenous Canada Course

CMAS/ARTs training

Mental Health Training

Strengths:

Work Well Independently or in Team Building Atmosphere

Energetic Self Starter with Strong Communication Skills

Experience Dealing with Difficult People & Workplace Negativity

Highly Productive in Managing Projects

Creative Problem Solver Who Rapidly Adapts to Changing Demands

Skilled in Cultivating Excellent Relationships with Both Clients & Colleagues

Strong Skills in Time Management, Prioritizing Tasks, & Meeting Deadlines

Strong Coaching and Development skills

Advanced Microsoft Office (Excel, PowerPoint, Project, & Word)

Security Clearance - Secret

References:

References available upon request

Work Experience:

Government of Alberta – Children’s Ministry PIIC Policy Branch – Edmonton, AB

Nov 1 to present

Position Held: AS-05 Executive Assistant to the Executive Director of Policy Initiatives and Indigenous Connections

Duties: Reporting to the Executive Director of PIIC, provide senior administrative support in the following areas:

Manage branch/administrative workload; monitor priorities for the Executive Director;

Coordinates and edits various types of correspondence such as complex reports, charts, graphs and tables, ministerial correspondence, letters, memoranda, and briefings which requires knowledge or procedures and policies of the branch;

Set up meetings, teleconferences, takes minutes, and follows up on action items;

Makes travel arrangements and expense forms, manages itineraries and prepares correspondence;

Organized incoming requests for executive review and approval. Expedited executive approval process by ensuring completion of documents and securing additional information as required.

Responded to inquiries on behalf of the executive.

Participated in the development of the annual planning process for the Policy Planning business units.

Assisted with budget preparation and ongoing budget management.

Organized incoming requests for executive review and approval. Expedited executive approval process by ensuring completion of documents and securing additional information as required.

Responded to inquiries on behalf of the executive.

Attended Sixties Scoop Apology Session and involved in the meeting plans for the Ministerial Panel for Child Intervention.

Completed CMAS and ARTs software training and a course on Indigenous Canada.

Canadian Grain Commission, Federal Government- Winnipeg, Manitoba Canada

October 09 to Oct 2017

Positions Held: AS -01, Executive Assistant (Administrative Clerk, HR Champion, Diversity and Employment Equity Representative of the GRL)

Duties: Reporting to the Director of the Grain Research Laboratory provides senior administrative support in the following areas:

Coordinates internal and external appointments/meetings on behalf of the Director of the Grain Research Laboratory;

Coordinates business travel commitments and completion of expense reports on behalf of the Director of the Grain Research Laboratory;

Prepares meeting agendas/ minutes for Management Team, Program Manager, NOSH and Research and Services department meetings;

Drafts correspondence on behalf of the Director, Grain Research Laboratory as well as Program Managers to ensure a high level of accuracy & organization of reports so that they are neat, attractive, aesthetically pleasing & reflect accuracy, diligence & attention to detail;

Maintains electronic and paper filing systems on behalf of the Grain Research Laboratory;

Initial point of contact for visitors and staff to provide advice and guidance;

Sensitivity to having access to protected A confidential mail and files;

Plays a leadership role in event planning for all staff functions, client social events, etc;

Maintain confidential resource including performance reports, bonus/salary issues, leave statistics, etc; and provide direction and support to other administrative support staff within the corporate management team as requested/required.

Rockwood Institution, Federal Government - PRI# 015820025 - Stony Mountain, Manitoba - Sept 08 – October 09- 1 year term with renewal for second year term

Positions Held: Assistant to the Deputy Warden

Duties: Reporting to the Assistant Deputy Warden provided senior administrative support in the following areas:

Coordinates internal and external appointments/meetings on behalf of the Assistant Deputy Warden;

Coordinates business travel commitments and completion of expense reports on behalf of the Assistant Deputy Warden and the Security Intelligence Officer;

HRMS casual tracking & backup for daily leave of all non CX staff;

Providing support to the Programs Clerk includes inputting data on programs, employment & pay into Offender Manager System and inputting & monitoring the inmate pay system;

Prepares meeting agendas/ minutes for Warden daily operations, National Brotherhood and IWC department meetings;

General Prairies Records Account purge & classify documents;

Backup for records room/central registry of institution;

standing orders as needed - making amendments to CD's, forwarding to regional headquarters for approvals;

Update phone listings;

Update, print & bind inmate handbooks, employee handbooks, institutional profile & site review booklets; ATIP requests/ file archiving; correspondence & point of contact for Warden & Deputy Warden coordinating records & work board meetings.

Displayed a service oriented philosophy and encouraged a customer focused culture in conjunction with the organizational Mission, Vision, and Values.

Organized incoming requests for executive review and approval. Expedited executive approval process by ensuring completion of documents and securing additional information as required.

Responded to inquiries on behalf of the executive.

Participated in the development of the annual planning process for the Finance and Corporate Planning business units.

Assisted with budget preparation and ongoing budget management.

Organized incoming requests for executive review and approval. Expedited executive approval process by ensuring completion of documents and securing additional information as required.

Responded to inquiries on behalf of the executive.

Administered the daily operations of the Corporate Policy Group by delivering and implementing procedures and processes to ensure the efficient operation of the department.

Organized and maintained the departmental workload to ensure that deadlines and commitments were met.

Maintained departmental schedules, including internal and external appointments, meetings, speaking engagements and extensive travel commitments.

Composed a variety of presentations, briefs, memoranda, graphs and spreadsheets on behalf of the Corporate Policy staff.

Maintained the daily administration of the departmental staff including leave statistics, training and development, etc. Coordinated and assisted with all new employee orientations.

Initiated and executed administrative duties of a non-routine nature, i.e. prepared business cases for new computer hardware/software purchases, etc.

Prepared departmental budgets (annually), conducted monthly analysis and reports on variances.

Coordinated the preparation of quarterly, semi-annual and annual reports for submission to the Board of Commissioners. Assante /United Financial Corporation, Winnipeg, Manitoba - Oct 02 -Sept 08

Positions Held: Team Leader - Administrative Assistant

Duties: Reporting to the Director of the Wealth Planning Group:

Provide assistance & support to the Wealth Planning Group, Managers & Director by assisting in the development, implementation & maintenance of reports, policies, procedures, programs & tools ;

Coordinates & delegates work to the team of administrative assistants;

Ability to explain procedures & requirements to new staff & Advisors;

Coordinating completion of expense reports, purchase orders, in-coming calls, couriers & faxes;

Ensure a high level of accuracy & organization of reports so that they are neat, attractive, aesthetically pleasing & reflect accuracy, diligence & attention to detail;

Sensitivity to having access to confidential files;

Coordinate travel, accommodations, planning & scheduling of meetings internally & externally;

Point of contact/ initial representation of Wealth Planning Group.

Canadian Wheat Board, Winnipeg, Manitoba - Jun 81- May 88, Aug 98 - Oct 02

Positions Held: Computer Operator, Help desk Agent, Lead-Shift Operator, Permit Editor, Clerk of Board Deliveries, & Messenger

Duties:

Assist internal customers with any hardware/software related issues/problems in a timely manner;

Perform problem determination & recovery procedures for emergency systems; weekend standby;

Print output to internal customers & confidential cheques to the farmers of Canada;

Monitor activity on servers & graph details; edit permits, distribute mail, stamp grain board deliveries.

Hawaiian Regent Hotel, Honolulu, Hawaii - Dec 89 - March 91

Positions Held: Concierge reporting to director of Sales

Manage & coordinate schedules for Concierge peers;

Greet & act as hotel representative for guest/VIP arrivals;

Coordinate tours, flower orders, wedding arrangements;

Assist with hotel/ship reservations & transfers;

VIP arrivals; hotel familiarizations, budget & coordinate holiday decorations.

AmericanTours International, Honolulu, Hawaii - May 87- Dec 89

Positions Held: Administrative assistant to the Director of Operations, Supervisor of Qantas Jetabout Vacations Hawaii, Reservations Coordinator

Assist in negotiations of hotel bloc space;

Account billing & vouchering;

Costings of intended meetings & tours;

Promote optional tours & holidays;

Supervise Jetabout coordinators;

Resolve client, vendor & hotelier issues;

Coordinate FIT groups to each island;

Greet VIP arrivals at airport & hotels;

Employee of the month.

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