NIKOLA SVECULOVA
Address: **/* ****** ******, ********, NSW 2017
Mobile: 044*-***-***
E-mail: ac8uvb@r.postjobfree.com
KEY STRENGTHS
Excellent customer service skills
Hard-working and motivated
Punctual and reliable
Fast learner
Great work ethics
Well presented
RELEVANT WORK HISTORY
Sales Advisor, The Body Shop, QVB, Sydney April 2013- January 2019
NSW Flagship Store.
Highly experienced in customer service, product demonstration and brand communications in-person, over the phone and via email.
Skilled in operating retail POS computer system and financial procedures involved in opening and closing the store.
Comprehensive knowledge on wide range of products.
Manager on duty.
Managing staff to provide feedback and achieve store goals and sales targets.
Extensive experience in tracking and exceeding KPI’s.
Hostess, (Lowenbrau Keller, CQ, Sydney) April 2011 - March 2012
Welcome customers in a professional and friendly manner.
Take reservations on the phone or in person.
Effectively communicate with both customers and management.
Take customers to their tables and provide menus.
EDUCATION
Bachelor of Accounting, ( King’s Own Institute ) March 2014-July 2016
Diploma of Business, ( Bridge Business College ) August 2013-February 2014
Diploma of Tourism, ( Bridge Business College ) Jun 2011- Jun 2013
Food Industry High School, ( Accounting ) September 2004-May 2007