Shayne King Mobile No.: 647-***-****
Mailing Address: - 36, Ganton Heights, Brampton, ON L7A0S4
Areas of Expertise
Office Admin Facility Management Client Relationship Management
Back Office Operations Recruitment Services Telesales
Workflow Optimization Talent management Vendor management
Microsoft Word Microsoft Excel Microsoft Powerpoint
Ten years overall experience in IT, BPO & KPO industry. Energetic result oriented Management professional with excellent academic background. Possessing good knowledge in Administration, Facility Management, Vendor Management, Procurement & Market Research.
Deep understanding of Facility Management with focus on delivering business solutions; Persuasive communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
Infognana Solutions Pvt. Ltd. Nov 2016 to Jan 2019
Dy. Manager – Administration and Facilities
UGAM Solutions Pvt. Ltd. Jun 2009 to Oct 2016
Sr. Officer – Administration and Support
Spheris India Pvt. Ltd. Dec 2005 to Apr 2009
Executive – Administration & HR
Travel & VISA Briefing
Travel Management: Domestic & International Itineraries, Hotel Accommodation, Airport Transfers & Ground Transportation
Documentation and Process for various VISA’s
Expenses & Re-imbursements filling & tracking
Preparation and presentation of monthly MIS reports
File Management & Documenting & Tracking Action Items
Agendas & Schedule creations for Client Visits and Senior Management
Internal & External Communications
Lead Group Meetings – Weekly & Monthly
Arranging Board Meetings & Logistics
Administrative support for Marketing & Communications function, for Media related activities & coverage
Organizing: ID Cards, Business Card, Office Supplies and Accessories
Admin. Assistance for New Joiners; ID Cards, Access Cards, Business Cards, Seat Allocation, Etc.
Office Stationery & Procurement of other related office accessories
Administrative / Logistical support for Client / Customer / Field Visit
Administrative / Logistical support for all internal visits related to our client/field visit program
Coordination of activities, calendars, and communications between Finance, HR, Facilities, Recruiting Teams
Management and supervision of all Mails related to Front Office, Couriers & Shipping
Management of food orders for Corporate Events
House Keeping and Office Maintenance.
Human Resource & Admin Support:
Coordinating & scheduling of Interviews
Event Management – Offsite, Recruitment Drives, Summits, etc.
Recruitment & Sourcing support
Screening of CVs, Updating the Tracker & HR Records for the team
Organizing & Scheduling Interviews
HR Generalist Services, such as Payroll advise, facilitate engagement activities initiated by HR
Updating the Employee Data in Employee Data Base
Collation of data regarding all Employee Awards, Relations & Recreations within the group
Coordinating in obtaining timely Interview Reviews and Feedbacks
Drafting & Documentation of Mailers, Letters for internal and external communication
Recording Minutes of the meetings and following up for closure of action items
On-Boarding support of new recruits, hosting temporary stay arrangements to transportation.
Vendor & Client Relations:
Maintain lines of communication with external agencies such as Vendors, Staffing Agencies, Campus Coordinators, etc.
Represent the Organization while meeting and greeting Clients and walk-in candidates
Negotiate with vendors on pricing and maintain Accounts Payable trackers
Liaise with external parties, vendors, statutory bodies as the need may be
Build internal communication to ensure all internal and external deliveries are tracked and updated with regular feedback and acceptable turn-around times.
Education and Certification
Masters, Business Administration, GRD Institute of Management, Coimbatore, India, 2004
Specializing in Human Resources and Marketing.
This two year Master’s program is assessed by WES as a Canadian equivalent Master’s degree.
Fluent; English, Tamil and Hindi
References can be provided on request