Hello
I’m Teresa Elwell
Middleburg, Fl 32068
ac8upk@r.postjobfree.com
Skills
Online Technical support with use of multilined phone system and industry specific training paired with 18 years of customer service experience and unprecedented soft skills. Experience
APRIL 2017 - PRESENT
AT&T, Fleming Island - Tier 2 Customer Assistant
● Technical support training
● Business training
● Knowledge of different versions of Windows and Apple operating systems, and IOS.
● Adherence to COBC standards
September 2006 - MAY 2014
McDonald’s, Dothan, Al - Shift Manager- Grill
● ServSafe Certification 2014
● Maintained food safety standards, and controlled food waste Education
AUGUST 2014 - December 2016
Jones College, Jacksonville, Fl - AS Business Administration Graduated 2016
March 2008- March 2014
Troy University, Dothan, Al - BS Psychology
80 hours of Psychology classes