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18 years Customer Service and soft skills

Location:
Middleburg, Florida, United States
Posted:
March 21, 2019

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Resume:

Hello

I’m Teresa Elwell

**** ********* **

Middleburg, Fl 32068

334-***-****

ac8upk@r.postjobfree.com

Skills

Online Technical support with use of multilined phone system and industry specific training paired with 18 years of customer service experience and unprecedented soft skills. Experience

APRIL 2017 - PRESENT

AT&T, Fleming Island - Tier 2 Customer Assistant

● Technical support training

● Business training

● Knowledge of different versions of Windows and Apple operating systems, and IOS.

● Adherence to COBC standards

September 2006 - MAY 2014

McDonald’s, Dothan, Al - Shift Manager- Grill

● ServSafe Certification 2014

● Maintained food safety standards, and controlled food waste Education

AUGUST 2014 - December 2016

Jones College, Jacksonville, Fl - AS Business Administration Graduated 2016

March 2008- March 2014

Troy University, Dothan, Al - BS Psychology

80 hours of Psychology classes



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