Debbie L. Chalk Cell: 408-***-**** / email@example.com
Dear Human Resources, Manager, Employment/Personnel:
Thank you for taking the time to review my overall experience and capabilities. I have experience in the following fields: 8 years’ experience in the software and technology industry as Human Resources Analyst; 5 years’ experience in the global, broad-based health care industry as Human Resources Coordinator; 3 years’ experience in the education field as a Program Specialist and 16+ years’ experience in the newspaper/magazine publication industries as Production Assistant and Assistant Director of Production.
I have a broad range of skills, experience and vision to lend support for your requirements. I have handled training and implementation of transition to Desktop Publishing in the publishing industry as Production Assistant and Assistant Director of Production; a transformation driver of the New Hire Process (Onboarding Process) to a centralized New Hire Process (Onboarding Process) accommodating all sites in the global, broad-based health care industry as Northern California Human Resources Coordinator. I have initiated, facilitated, reviewed and analyzed large volumes of pre-employment background checks for candidates/new hires ensuring the background checks are completed per pre-employment guidelines along with conducting investigations, interviews, analysis and prepared recommendations for course of action for failed background checks as Human Resources Analyst (Team Member of the Background Check Organization). I’ve also taught a classroom of 2nd graders keyboarding and phonic skills for 3 years as a Program Specialist. I am considered a skilled individual with extensive experience in all phases of production in the publication industry, as well as having extensive experience in the new hire process (onboarding process), benefits/payroll issues and managing/facilitating onsite/offsite presentations and events (Benefits Renewal/Annual Benefits Fair and Open Enrollment) in the global, broad-based health care industry as Human Resources Coordinator. I have a strong background in generating monthly/quarterly background check system reports, KPIs, metrics, pivot tables, auditing data in addition to working closely with legal to filter out candidates who are misrepresenting themselves with conflicting background check information as Human Resources Analyst (Team Member of the Background Check Organization) in the software and technology industry.
I am self-driven and a team player with a positive attitude. I have strong team management and cross organization skills with a history of “getting it done.” I have a hands-on work ethic and am adept at problem solving in real time. I believe in strong communication and teamwork to meet established deadlines and goals. Combining my broad range of skills, experience and vision, I can make a great contribution in support of your requirements. Please see my resume for complete details of my overall experience and qualifications.
I look forward to discussing further details of my experience and how it can support your requirements. Thank you for your time and consideration.
Debbie L. Chalk
Debbie L. Chalk
Cell: 408-***-****/ firstname.lastname@example.org
Human Resources Coordinator, Human Resources Analyst / Program Specialist / Production Assistant / Assistant Director of Production
5 years’ experience in the global, broad-based health care industry as Human Resources Coordinator; 8 years’ experience in the software and technology industry as Human Resources Analyst; 3 years experience in the education field as a Program Specialist and 16+ years experience in the newspaper/magazine publication industries as Production Assistant and Assistant Director of Production. Demonstrated ability to manage/own projects from planning through execution and able to work under pressure in fast-paced, time sensitive environments. Strong communication skills to include strategy development with senior management for key business goal/objective strategies and excellent inter-organization relationships. Specific skills/experiences are:
Overseeing new hires and the new hire orientation process
Initiate, facilitate and review pre-
employment background/drug screen
checks on candidates/new hires
Support contact for benefits/payroll
Facilitate onsite/offsite presentations
and events (Annual Benefits Fair/
Strong team management/cross
Production Publications Management
Cost Reduction/supply side savings
Excellent upon meeting Deadlines
PC Experience; Proficient in MS Word, MS Excel (KPIs, Pivot Tables, Data Analysis Tools), Taleo (Recruiting), APEX, IMAC (Apple) Microsoft Office, Apple Works, Claris Works, Outlook, Lotus Notes, Kronos
ORACLE CORPORATION, Redwood City, CA 5/2010-9/2018
Human Resources Analyst (Organization: Background Checks)
(Contractor from 5/2010-12/2011)
As part of a four-member team, initiate and facilitate pre-employment background checks for Oracle US candidates, processing between 500-1,000 background checks each month, solely responsible between 200-300 each month (using HireRight as our vendor).
Responsible for expediting education verifications: Degree/attendance verification (calls made to schools/universities to help expedite the degree/attendance verification process).
Review and analyze completed background checks to ensure they are completed per Oracle’s pre-employment guidelines. Work with applicants to resolve any discrepancies and issues.
Establish relationships with managers of all levels and interact effectively with managers, candidates, legal and other internal organizations to drive the process to completion.
Conduct investigations, interviews, analysis and prepare recommendations for course of
action for failed background checks (while working closely with the legal team).
Solely responsible for monthly/quarterly background check system reports, KPIs, metrics and pivot tables (number of background checks, discrepancies, disqualifications and TAT averages).
Audit data in APEX tool: Missing fields, removing duplicates, ensuring data is entered correctly in order to capture accurate numbers when pulling data for monthly/quarterly reports and metrics.
Own HR audit projects with particular emphasis on Immigration/I9 (volume of 38,000 employees to be chased in this particular audit project).
Manage the Re-I9 and background check email accounts (large volume).
Ensure that information and processes for the HR Background Check Organization are fully functional to enable the group to work efficiently and effectively; daily/weekly reports coordination, generating and updating process documents.
Manage Shared Service calls for Background Check Organization (Team Member).
Improve and streamline existing process to increase overall team efficiency.
Train and guide new team members.
Emphasis on Time Management, Priorities, Communication and Teamwork.
Handling family obligations 1/2008-5/2010
GUIDANT/ABBOTT VASCULAR, Redwood City and Santa Clara, CA 6/2003-1/2008
Human Resources Coordinator (For Northern California Sites)
(Contractor from 6/2003-12/2003)
HR support contact for Northern California Sites regarding benefits, payroll and employee relations; maintaining a strong line of communication with particular emphasis on new hires.
Ensured that information and processes for the HR department were fully functional to enable the group to work efficiently and effectively including weekly/monthly reports coordination.
Drove the transformation process for the New Hire program to a centralized New Hire process (Onboarding process) accommodating all sites.
Facilitated the New Hire process (Onboarding process): Offer letters, new hire offer packets, new hire orientation, badging, new hire paperwork entries, I9 verifications, background checks and drug screens.
Developed improvements to the New Hire program by starting the practice of “new hire announcements’’ and a weekly “welcome aboard’’ phone call.
Managed/Facilitated onsite/offsite presentations and events (Benefits Renewal/Annual Benefits Fair and Open Enrollment).
Responsible for Employee Termination Processing.
Responsible for preparation/coordination of all HR audits: Employee files, Immigration/I-9, Signature Log-Driver.
Emphasis on Time Management, Priorities, Teamwork and Customer Service/Employee Relations.
Handling family obligations 5/2001-6/2003
OAK AVENUE ELEMENTARY SCHOOL, Los Altos, CA 10/1998-5/2001
Teaching student computer programs, specializing in keyboard and phonic skills.
Handling family obligations 8/1995-10/1998
SAN JOSE BUSINESS JOURNAL, San Jose, CA 6/1986-8/1995
Production Assistant / Assistant Director of Production
Planned and designed layout and color configuration of publications and projects.
Responsible for meeting deadlines and for finished product.
Organized and scheduled workflow.
Responsible for staff’s motivation and productivity.
Handled bidding for production and responsible for printing/supply budget.
Supervised production; minimizing printing/supply costs.
Handled training and implementation of transition to desktop publishing.
Conducted daily production meeting to resolve problems/set daily goals.
Worked closely with Publishers, Advertising, Editorial and Circulation to set priorities and troubleshoot problems.
Interacted daily with outside vendors.
Supervised Camera Department.
Developed tracking system to meet established schedules and goals.
Responsible for hiring and training employees.
SANTA CLARA MARRIOTT HOTEL, Santa Clara, CA 10/1985-6/1986
Concierge/Front Desk Representative
Coordinated guest check in procedures/requests, owned arrival/departure bills.
Organized and set up ballrooms for corporate meetings and seminars.
Booked flight, hotel and car rental reservations for corporate guests.
Set up Concierge Level for daily continental breakfast/corporate meetings.
Emphasis on Customer Service.
COX ARIZONA PUBLICATIONS, Mesa, AZ 5/1978-10/1985
Responsible for meeting daily deadlines for the preparation and completion of three daily newspapers per day; The Mesa Tribune, The Tempe Daily and The Chandler Sun.
Solely responsible for The Tempe Daily and the front page of The Mesa Tribune from beginning phase to final phase of press check.
Responsibilities included design and layout, typesetting, page make-up, ad paste-up and color separation.
Emphasis on client relations, teamwork and interacting with Edit Writers, Photographers, Reporters and Ad Reps.
PHR Certification in progress, HRCI (HR Certification Institute), December 2018 -
NCHRA (Northern California Human Resources Association), The Essentials of Human Resources Management; emphasis on Employee Relations, Staffing/Recruiting, Compensation, Time Management, Teamwork and Communication Skills – Certification, San Jose, CA (2006)
Computer Magic, Microsoft Excel 2000 – Certification, San Jose, CA (2005)
Santa Clara Adult Education Center, Desktop Publishing coursework; emphasis on Macintosh program skills – Certification, Santa Clara, CA (1989)
Scottsdale International Travel School, Travel Industry – Certification, Scottsdale, AZ (1985)
Mesa Community College, General studies coursework, some college, Mesa, AZ (1983)
Ethics and Business Conduct, Sexual Harassment Awareness, Data Privacy, HIPAA, Security Awareness and Managing within the Law.
Have attended numerous seminars and conferences: PBWC Conference, San Francisco, CA
Multiple seminars, seminar topics: Public Relations and Management.
Awarded San Jose Business Journal Employee of the Month 3 times over the course of 3 years.
Kaye Little (Professional)
Human Resources Senior Manager, Oracle Corporation, (w) 650-***-****
Annia Attiq (Professional)
Human Resources Analyst, Oracle Corporation, (c) 650-***-****
Lorraine Spille (Professional)
Human Resources Analyst, Oracle Corporation, (c) 408-***-****
Natalie Hinson (Professional)
Human Resources Analyst, Oracle Corporation, (c) 408-***-****
Greg Birnie (Personal)
Facilities/Maintenance, Santa Clara County, (c) 650-***-****