Paula Zambrano

*** ******** ******, ********, ********, R3M 3K6

Phone: 204-***-****

Email: ac8ulx@r.postjobfree.com

Qualifications

• Assistant Project Manager with 5 years of experience in a multinational telecommunications company

• Fluent in English and Spanish - oral and written

• Detailed-oriented and organized and extremely confidential

• Adept in preparation of staff schedules and meetings

• Communicate effectively with clients and staff to build good working relationships

• Ability to multi-task and operate under pressure

• Excellent time management and able to meet deadlines

• Exceptional knowledge of Microsoft Office suite

• 40 wpm typing speed

Skills and Abilities

Project Management Skills

• Developed and maintained an administrative process by implementing a digital filling system to improve accuracy and efficiency.

• Scheduled, planned and coordinated daily and monthly tasks such as installations, maintenance and repairs of the mobile network for field employees using Outlook to meet the project deadlines.

• Demonstrated leadership and provided assistant to project manager by identifying and implementing improvement opportunities of the project operations.

• Coordinated monthly materials replenishment and monitored the flow of materials from the stock room to the field employees.

• Managed maintenance records by keeping track of the invoices for services provided to clients to ensure the profitability of the project is met. Technical Skills

• Evaluated reports from staff and reviewed clients’ information using company’s database to help reduce errors; summarized reports using MS Word.

• Structured visual presentations for meetings and trainings using different applications such as MS PowerPoint and Prezi.

• Analyzed and identified profit and loss statement problems by developing an action plan to reduce 5% of the project’s deficit.

• Prepared monthly and annual expense forecasts and recommended action required to manage costs to achieve budget.

• Utilized MS Excel and the company’s operating system to extract, analyze and report data in a manner that is useful and relevant for making project decisions. Communication Skills

• Presented Key Performance Indicators report to regional and national managers on a monthly basis in order to make critical decisions about the performance of the project.

• Communicated with the supervisors and project managers to arrange monthly project progress reports.

• Resolved conflicts between field employees by setting standards and guidelines of the different procedures.

• Exercised problem-solving skills, analytical thinking and decision making skills on day-to- day operations of the project to keep track of the opportunities to cover deficit.

• Provided time sensitive documents to project manager for daily review for budgeting and staff management.

• Trained and assisted field employees in execution of daily tasks by conducting training and presentations resulted to meeting clients expectations. Employment History

• Assistant Project Manager 2014-2018

Tech Mahindra Guayaquil, Ecuador

• Retail Sales Clerk 2012-2014

Librería Bendición & Gracia Guayaquil, Ecuador

Education and Training

• Certificate in Applied Business Management 2020

University of Manitoba Winnipeg, Canada

• Bachelor of Science in Business 2016

Excelsior College Albany, United States

• Bachelor in Telecommunications Engineering 2015

Universidad Católica de Santiago de Guayaquil Guayaquil, Ecuador

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