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Administrative Assistant, Customer Service

Location:
Edmonton, AB, Canada
Posted:
March 20, 2019

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Resume:

ANNETTE HOLLAND

P.O. Box ***, Thorhild, AB T*A *J0

Telephone: 780-***-****; Email: ac8ulj@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 10 years of Administrative Assistant experience

Experience managing offices for multiple senior executives

Excellent interpersonal, communication, and customer service skills

Computer Basics Windows 7 and MS Word, Excel, PowerPoint, Access and Outlook

Experience using custom data entry programs

Data entry skills

Typing speed of 50 wpm

Strong attention to detail

Supervisory and training skills

Courteous and professional

RELEVANT EMPLOYMENT HISTORY

CLERK Redwater Health Centre, Redwater, AB 2016-2017

Drafted, filed, and photocopied documents

Organized filing system for Home Care

Filed health records

Assisted with recreational activities in long term care

ADMINISTRATIVE CLERK Apple One Agency, Burlington, ON 2003

Performed receptionist duties, including processing mail/faxes,

and preparing documents

Maintained office supply inventory

Entered receivables data

ADMINISTRATIVE CLERK Teckmark Label Systems, Burlington, ON 2002

Performed receptionist duties, including processing mail/faxes,

and preparing documents

Entered payables data and prepared cheques

ADMINISTRATIVE ASSISTANT Budget Car Rentals, Mississauga, ON 1989-1996

Provided administrative support and managed office for six

senior executives

Greeted customers, answered phones, directed clients to appropriate

departments

Arranged meetings, car rentals, and interviews

Prepared bank deposits and bank reconciliations

Provided overflow administrative support to other departments

ANNETTE HOLLAND Page 2

RECENT EMPLOYMENT HISTORY

PRODUCE CLERK Co-op Marketplace, Thorhild, AB 2016-2018

Completed opening procedures

Placed, received, and unloaded shipments

Prepared salads, fruit trays, and vegetable trays

Replenished stock

CASHIER Walmart Canada, Burlington, ON 2009 – 2015

Processed debit/credit/cheque/cash/gift card payments in a timely manner

Provided customers with requested information and promoted Walmart MasterCard

Recognized fraudulent activity and reported to security

Assisted with opening and closing procedures

CUSTOMER SERVICE Waggett Farm, Burlington, ON 2008 – 2015

Loaded, unloaded and arranged attractive displays of produce

Assisted with set up and takedown of stand

Processed cash purchases after manually calculating totals

Trained and supervised new employees, and assisted with hiring

EDUCATION

MEDICAL TRANSCRIPTION CERTIFICATE

Mohawk College, Hamilton, ON

HIGH SCHOOL DIPLOMA

Clarkson Secondary School, Mississauga, ON

References available upon request



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