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Customer Service Data Entry

Location:
Pooler, Georgia, United States
Posted:
March 20, 2019

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Resume:

CHRISTINE OLIVER

**** *********** **

North Charleston, SC 29418

Cell: 843-***-****

ac8ul4@r.postjobfree.com

EDUCATION

**** - **** ******* ********* *******

**** ****** ***, ***** **********, South Carolina

Associate of Science Information Technology

09/06 - 06/10 Berkeley High School

406 W Main St, Moncks Corner, SC 29461

Academic Curriculum

WORK HISTORY

08/15 – 07/17 Accounts Payable Clerk/Payroll

EnergyOne America

454 Jessen Lane, Charleston, South Carolina 29492

Supervisor: Amy Allen

727-***-****

Job Description: Perform data entry of payables information by ascertaining the accuracy of each invoice against the purchase order. Receive, review, and enter payables invoices into the system. Contacts vendors to resolve audits incomplete purchase orders. Work closely between CES branches vendors and CES Accounting Office to resolve billing discrepancies, obtain missing invoices, close out and reconciliation of payables. As well as, perform annual close out and reconciliation of payables for each fiscal year.

07/12 - 08/15 Technology Supervisor

SAMS CLUB

4900 Centre Pointe Dr,

North Charleston, South Carolina 29418 Supervisor: Ken Romer

843-***-****

Job Description: Described product to customers and accurately explained details and care of merchandise. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered product questions with up-to-date knowledge of sales and store promotions. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Operated a POS system to itemize and complete an average of [number] customer purchases. Asked open-ended questions to assess customer needs. Assigned associates work in their departments to ensure standards are met.

06/10 - 06/12 Server

WILLIE JEWELL'S OLD SCHOOL BBQ

8983 University Blvd, North Charleston, South Carolina

Job Duties included: Greeted customers entering the store to ascertain what each customer wanted or needed.

Politely assisted customers in person and via telephone.

Provided an elevated customer experience to generate a loyal clientele. Assisted customers with food selection, inquiries and order customization requests. Designed displays to make the store experience interactive, engaging and reassuring.

ACCOMPLISHMENTS/AWARDS

.

2015 Excellent customer service award

Sam's Club

SKILLS

Product Promotion Word processing

MS Windows proficient Excel spreadsheet functions

Microsoft 365 PowerPoint

Enforces Policy Provides well-thought out solutions

Floor set design expertise Works well under pressure

Strategic sales knowledge Dedicated team player

Credit card processing Marketing experience

POS systems experience Manages Projects Effectively

Data Entry Quick Books

PROFESSIONAL SUMMARY

I excel at customer satisfaction and retention. Pre-and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Friendly Sales Associate adept at working in diverse retail and customer service environment. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.



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