Customer Service Data Entry
Resume:
CHRISTINE OLIVER
North Charleston, SC 29418
Cell: 843-***-****
************@*****.***
EDUCATION
**** - **** ******* ********* *******
**** ****** ***, ***** **********, South Carolina
Associate of Science Information Technology
09/06 - 06/10 Berkeley High School
406 W Main St, Moncks Corner, SC 29461
Academic Curriculum
WORK HISTORY
08/15 – 07/17 Accounts Payable Clerk/Payroll
EnergyOne America
454 Jessen Lane, Charleston, South Carolina 29492
Supervisor: Amy Allen
Job Description: Perform data entry of payables information by ascertaining the accuracy of each invoice against the purchase order. Receive, review, and enter payables invoices into the system. Contacts vendors to resolve audits incomplete purchase orders. Work closely between CES branches vendors and CES Accounting Office to resolve billing discrepancies, obtain missing invoices, close out and reconciliation of payables. As well as, perform annual close out and reconciliation of payables for each fiscal year.
07/12 - 08/15 Technology Supervisor
SAMS CLUB
4900 Centre Pointe Dr,
North Charleston, South Carolina 29418 Supervisor: Ken Romer
Job Description: Described product to customers and accurately explained details and care of merchandise. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered product questions with up-to-date knowledge of sales and store promotions. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Operated a POS system to itemize and complete an average of [number] customer purchases. Asked open-ended questions to assess customer needs. Assigned associates work in their departments to ensure standards are met.
06/10 - 06/12 Server
WILLIE JEWELL'S OLD SCHOOL BBQ
8983 University Blvd, North Charleston, South Carolina
Job Duties included: Greeted customers entering the store to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientele. Assisted customers with food selection, inquiries and order customization requests. Designed displays to make the store experience interactive, engaging and reassuring.
ACCOMPLISHMENTS/AWARDS
.
2015 Excellent customer service award
Sam's Club
SKILLS
Product Promotion Word processing
MS Windows proficient Excel spreadsheet functions
Microsoft 365 PowerPoint
Enforces Policy Provides well-thought out solutions
Floor set design expertise Works well under pressure
Strategic sales knowledge Dedicated team player
Credit card processing Marketing experience
POS systems experience Manages Projects Effectively
Data Entry Quick Books
PROFESSIONAL SUMMARY
I excel at customer satisfaction and retention. Pre-and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Friendly Sales Associate adept at working in diverse retail and customer service environment. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
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