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Supply chain management

Location:
San Francisco, California, United States
Salary:
150000
Posted:
March 20, 2019

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Resume:

Haleh Jamalian

Supply Chain Manager

Confident, organized, detail-oriented Quality Assurance Manager with more than 15 years of experience establishing in-house quality standards and procedures, ensuring client requirements are accurately executed and monitoring manufacturing processes. Having diverse experience of 9 years in Business Operations Supply Chain Management. Focused on production quality issues, developing standards and procedures, generating weekly compliance reports and establishing training needs. Experience

2016 -

present

QA/QC Manager

Micro-dental Laboratories, Livermore

Conducted timely performance reviews and addressed any productivity or performance issues, increasing team productivity by 34% over one year.

Performed Final Quality Control inspection on restorations for quality defects such as material issues, fit, etc.

Assured that the personnel is complied with FDA Quality System Regulation and DAMAS Standards.

Promoted quality achievement throughout the organization by analyzing performance data charts against defined parameters.

Defined administrative requirements, such as mandatory record keeping, data evaluation, and internal audits to monitor adherence to SOPs.

Established standard operating procedures (SOPs) for each step of the laboratory testing process.

2011 -

2014

President / Founder

D-Lab Boutique San Francisco

Provided dental service to dentists and patients by ensuring public recognized business involvement.

Observed and addressed trends and patterns of customer complaints, improving customer satisfaction by 79% over one year

Created objectives to ensure operation productivity increased and return on investment is maximized.

Negotiated and approved contracts with vendors and suppliers for business to operate efficiently on a daily basis.

2001 -

2010

Senior Quality / Supply Manager

Tehran, Iran

Addressed and defused customer complaints before they were escalated to administrators, improving the company’s satisfaction rating by 82%.

Responsibly delivered disciplinary action to team members performing under productivity standards, resulting in increased productivity by 29%.

• Monitored stock levels on all materials and equipment related to ceramic production. Implemented standardized reporting metrics and sponsor checkpoint processes for quality improvement across product line by 46%.

Identified and evaluated domestic and international suppliers and estimated annual material consumption required to manufacture porcelain products.

Education

2017 -

2018

Santa Clara University, Leavey School of Business

MBA

2000 -

2005

Iran University of Science and Technology

BS Material Science - Ceramic Engineering

Personal Info

Address

San Jose, CA

Phone

925-***-****

E-mail

ac8ukc@r.postjobfree.com

LinkedIn

linkedin.com/in/haleh-jamalian

Skills

Supply Chain Management

Business Development

Client & Resource Management

Risk & Change Management

Cross-functional Team Management

Marketing & Product Reliability Test

Standards

Quality Assurance & Quality Control

Career Highlights

Delivered and met project targets with

15% cost saving

Increased up-quality by 20% working

on new formulas and Raw Materials

Established proactive technical

support to retain customers and

Improve the products

Implemented corrective methods to

eliminate remakes which resulted in

$1.1M annual quality cost savings

Certificates

2017

FDA Auditing Series (DAMAS)

2017

ISO 9001 Certified



Contact this candidate