SHEVON BHOLA

** ****** **., ********, ******* L*V 1W8

437-***-**** Email: ac8uik@r.postjobfree.com

OBJECTIVE: Customer Service/Admin

Highlights of Qualifications

Customer service-oriented professional with the ability to prioritize and multi-task to achieve goals and meet deadlines

Exceptional interpersonal, communication, time management and organizational skills

Adapt and learn quickly in new and fast-paced environments

Strong team player who also works well independently

Proficient in MS Word, Excel, PowerPoint and Outlook

RELEVANT SKILLS AND EXPERIENCE

Greeted customers courteously and provided exceptional customer service at all times

Handled multi-line phone system, transferred calls and relayed messages to appropriate personnel

Provided product and sales information to customers and supported them in their choice of merchandise

Dealt with customer issues quickly and efficiently to ensure customer satisfaction, repeat business and increased sales

Processed cash, credit and debit transactions

Updated customer files and information on company database

Scanned information into system for easy access, cataloguing and security purposes

Updated online advertising; Opened and closed business

EMPLOYMENT HISTORY

2017-2018 Front Line Customer service

Concentrix, A employer to Nissan Canada Finance, Mississauga

2016 Sorter

Falcon Personnel, A employer for Region of Peel, Brampton

2013-2015 Customer Service Rep

Part Source-A Division of Canadian Tire, Brampton

2012-2013 Driver/Lane Helper

Adessa Auctions, Brampton

2011 Administrative Assistant

Property Guys.com, Brampton

EDUCATION

High School St. Marguerite D’Youville S.S., Brampton

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