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Customer Service Financial

Location:
United States
Posted:
March 20, 2019

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Resume:

David J. Vanchieri

**** * ********* *****, **** *07

Willowbrook, IL 60527

630-***-****

ac8uif@r.postjobfree.com

SUMMARY:

A loyal and motivated Senior Finance Professional who is a master in improving cash flow.

Employment Goals:

Looking for a company with a team atmosphere that I can use to grow my talents and skills.

AREAS OF EXPERTISE

Improved reductions in amounts owed to company.

Accomplished in International Credit and Collections.

Calculated financial ratios such as Assets to Liabilities, Current ratio, Quick ratios, and Solvency ratios applied to calculate financial risk of clients.

Applied Six Sigma Yellow belt techniques to improve Customer Service by 50%.

Proficient in Cforia, Microsoft Office, Oracle, SAP, Lotus Notes, JD Edwards (JDE), ERAM, Credit Master, and Business Objects.

Adept in Financial Risk Management.

Audit processes and statements.

Reconcile statements and issues.

PROFESSIONAL EXPERIENCE

Underwriters Laboratories Inc. Northbrook, IL 2015-Present

Collections Specialist

Made Collection Calls to past due clients.

Analyzed past Credit history to determine financial risk

Contacted outside and inside customers to resolve issues.

Analyzed Financial Reports from Credit Risk Monitor

Negotiate payment plans.

Decreased Total AR in 2015 by 33.14%

In 2015 decreased Past Dues by 61.87%

In 2016 decreased Past Dues by 13.43%

In 2017 decreased Past Dues by 43.12% while DSO was at 31.24.

In 2018 decreased Past Dues by 16.23%

Jackson Wabash Northbrook, IL 2013 – 2015

Credit and Collections Consultant

• Made Collection Calls to past due clients.

• Analyzed past Credit history to determine financial risk

• Contacted outside and inside customers to resolve issues.

• Decreased Total Past Dues over 46.63%

• Decreased over 120 Days Past Due 67.03%

• Decreased over 90 day Past Dues by 73.82%

• Decreased over 60 days Past Due by 53.62%

• Decreased Days Outstanding by 21.35% in 2013

• Decreased Days Outstanding by 15.16% in 2014

• Negotiate payment plans.

• Analyzed Financial Reports from Credit Risk Monitor

• Analyzed Dunn & Bradstreet reports

Wav Online (Brilliant Financial Staffing) Aurora, IL 2011 – 2011

Accounts Receivable Consultant

Reconciled Bank Statements to AR, Cash, and Liability Statements.

Entered Journal Entries to AR, Notes Payable, and Cash Statements.

Made Collection Calls to past due clients.

BP Warrenville, IL 2003 – 2011

Account Analyst 2009 – 2011

Achieved the collections of discounts and refunds due from vendors by approximately 72%.

Maintained Balance Sheet Integrity for Accounts Payable.

Audited incoming invoices and process to maximize cash flow.

Kept relations with inside and outside customers.

Credit Analyst 2003 – 2009

Reduced DSO from 73.4 to 57.1 in six months using reconciliation techniques and customer service skills to find and resolve issues.

Completed BP’s Credit Classes.

Decreased percentage of delinquent accounts from 26% to 12%.

Analyzed cash flow, balance sheet, and income statements of clients to determine credit risk.

Generated financial ratios from financial statements to determine customer’s financial status.

EDUCATION:

DePaul University, Chicago, IL

Masters of Science, Accounting

Northern Illinois University DeKalb, IL

B.A., Economics and Psychology



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