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Systems & Operations, A/R, A/P, PR. computer savvy, office protocols

Hartland, VT
March 20, 2019

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Belinda Kwiatkowski

*** **. ** **

Hartland VT **048

(Cell) 802-***-****

Objective: To obtain employment that provides me the opportunity to utilize my administrative and accounting/bookkeeping skills in a capacity that fulfills the needs of an organization, while fulfilling my passion for contributing to the success for the business.

Summary: Self-starter, Reliable, dependable, hard worker, detail oriented with the ability to effectively multi-task while being an asset to team development. Diligent with successfully adhering to time management. Computer literate using many software packages. Proficient with executing Accounts Receivable, Accounts Payable and Payroll duties. Ability to maintain confidentiality. Exceptional customer service, organizational skills, proficiency in creating systems to provide for smooth and efficient daily operations. Excel in managing teams through effective leadership and collaborative communication with a twist of humor and camaraderie.



Bookkeeper – (2016 – Present)

Serves as Deaconess of the Church to facilitate building improvements based on the financial ability of the Church

Creates and manages the annual budget

Provides financial statements to each committee to help manage expenses

Provides financial records to the Pastor and to the Elders

Oversees the transactions administered by the bookkeeper including the General Ledger

Provides guidance on payroll, procedures and policies as requested



Associate Director, Systems & Operations – (05/2015 – 09/2018)

Assistant Director, Systems & Operations – (1/2004 – 5/2015)

Systems & Operations Manager – (2002 – 12/31/2004)

Directed and led the systems review/development/deployment/testing process to improve the overall effectiveness and efficiency of the Admissions Department while coordinating the use of data across the institution

Managed strategy & data management including evaluating software and annual upgrades covering auto emails, conditional messaging, dynamic text, import/export templates, automated web based application system, recommendation system, prospect system, interview/event system, and transferred data to ensure smooth-streamlined systems

Oversaw the day to day operations of the processing of incoming application materials, reading and tracking of all files and managed the administrative functions of the department pertaining to application decisions and enrollment to ensure decision release deadlines were met

Managed and trained three seasonal Assistants, co-managed 4 seasonal readers while I also managed the reading of applications for 6 staff members

Managed the departments telephone system

Created multi-faceted query systems for statistical data analysis and reporting for the Dean, etc.

Reviewed annual contracts with vendors

Processed and tracked interview write ups

Validated application self-reported documents

Set up online payment system, issued waivers, tracking and collection of all fees and deferrals

Maintained an archival system for all application files and other supporting materials

Assistant to the Director – (2001 – 2002)

Provided administrative support to the Director including management of appointment calendar, composition of correspondence and screened email

Supervised the day-to-day operations of the office

Evaluated and developed systems to track information and produced analytical reports

Assigned and prioritized workloads of staff, set and managed deadlines

Conducted Human Resource duties such as conducted searches, oversaw all personnel matters for the department and reviewed and authorized timesheets for staff and students


Tucker Foundation (Dartmouth College) – Hanover, NH

Office Manager - (1992 – 2001)

Responsibilities: Managed the phones, scheduling, meeting preparation, minutes, computer backups, payroll including the tracking of time out of the office, facility management, and processing /acknowledging of donor gifts

King Arthur Flour – Norwich, VT

Staff Accountant - (1991 – 1992)

Responsibilities: Managed the phones, order processing, customer service, invoicing, purchasing, filing, Accounts Receivable and Accounts Payable

Connoisseur Wines of Vermont - Wilder, VT

Operations Manager – (1990 – 1991)

Responsibilities: Managed the phones, customer service, order processing, invoicing, filing, Accounts Receivable and Accounts Payable and Payroll

Blanchard & Blanchard Ltd. – Norwich, VT

Staff Accountant – (1984 – 1990)

Responsibilities: Customer Service, order processing, invoicing, Accounts Receivable, Accounts Payable Payroll and inventory management

West Central Community Mental Health - Hanover, NH

Administrative Assistant – (1983 – 1984)

Responsibilities: Managed the phones, mail, typing, computer projects


Granite State College – Bachelors of Science, Business Management, Graduated 2016

Community College of Vermont – Associated Degree, Human Services, Graduated 2011

Lebanon College – Accounting I, Computerized Accounting


Microsoft Office Suite, File Maker Pro, Access, Banner, Oracle Browser, Discoverer, Nolij, Quick Books, Real World, Apply Yourself, Hobson Connect, Blackboard, Moodle, Google Docs. and Slate

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