Sergii Cherevko

Chicago, IL 312-***-**** ac8uhd@r.postjobfree.com

linkedin.com/in/sergii-cherevko/ github.com/sergiicherevko

Summary

Versatile programmer with solid experience in application support, database and customer resolutions. Eager to contribute to an organization seeking an effective communicator, skilled problem solver and hard worker. Technical knowledge includes Ruby, Rails, Java, Python, MS SQL, PostgreSQL and Front End languages. Creative, collaborative, reliable. Handles pressure, adversity, and criticism especially well.

Technical Skills

Databases

MS SQL Server, PostgreSQL

Languages

Java, Python, Ruby, JavaScript, HTML, CSS

Version Control Systems

Git, GitHub

Dynamic Scripting

Unix Shell

Office and Design Software

MS Office Suite, Adobe Photoshop and Illustrator

Systems

Windows, MacOSX, Ubuntu Linux

Professional Experience

Application Support Specialist JP Morgan Chase 04/2018 – Present

●Ensure 2nd line support requests handled on time, clarify tickets, ad-hoc queries, support internal facing and external facing applications.

●Identify and respond to events that impacted production and aid in resolving those issues

●Lead and coordinate patching events for windows servers

●Participate in release planning and provide run book steps to ensure production upgrades went smoothly

●Identify and resolve control-m job failure to make sure SLA was not missed

Web Developer Actualize Coding Bootcamp & Apprenticeship 01/2018 – 05/2018

●Capstone: LetsDoIt App - a social media application for people who do a sport that require 2 or more participants. Ex.: Tennis, Ping Pong, Boxing etc. With the App a new user can create a profile, where he or she can share sport level info, make a post, look up for existing posts and exchange messages with other users.

●Bootcamp: Completed the intensive, 3-month Actualize bootcamp and learned Ruby, Rails, JavaScript, VueJS. Learned how to think as a software engineer and gained the ability to tackle any new technology.

Application Support Specialist NCSA 07/2016 – 04/2018

●Monitored ticketing system, responded to end user requests and provided remote and in person support

●Tracked data updates and reports using SQL queries; filed and prioritized bugs with JIRA

●Managed user accounts and licenses; created and updated issue solution documentation

Technical Analyst i.c.Stars 01/2016 – 07/2016

●Developed web application development proficiency with JavaScript, HTML, and CSS

●Designed a mobile application using wireframes

●Worked with Waterfall and Agile workflows

Help Desk Support PriorIT US Inc 11/2014 – 12/2015

●Installed, configured and maintained user machines, AD accounts, and network cabling

●Performed application installation and upgrades, network, system, and application troubleshooting

Education

Northeastern University, Boston MA Bachelor of Science - IT 02/2012 – 06/2017

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