Sergii Cherevko
Chicago, IL 312-***-**** **********@*****.***
linkedin.com/in/sergii-cherevko/ github.com/sergiicherevko
Summary
Versatile programmer with solid experience in application support, database and customer resolutions. Eager to contribute to an organization seeking an effective communicator, skilled problem solver and hard worker. Technical knowledge includes Ruby, Rails, Java, Python, MS SQL, PostgreSQL and Front End languages. Creative, collaborative, reliable. Handles pressure, adversity, and criticism especially well.
Technical Skills
Databases
MS SQL Server, PostgreSQL
Languages
Java, Python, Ruby, JavaScript, HTML, CSS
Version Control Systems
Git, GitHub
Dynamic Scripting
Unix Shell
Office and Design Software
MS Office Suite, Adobe Photoshop and Illustrator
Systems
Windows, MacOSX, Ubuntu Linux
Professional Experience
Application Support Specialist JP Morgan Chase 04/2018 – Present
●Ensure 2nd line support requests handled on time, clarify tickets, ad-hoc queries, support internal facing and external facing applications.
●Identify and respond to events that impacted production and aid in resolving those issues
●Lead and coordinate patching events for windows servers
●Participate in release planning and provide run book steps to ensure production upgrades went smoothly
●Identify and resolve control-m job failure to make sure SLA was not missed
Web Developer Actualize Coding Bootcamp & Apprenticeship 01/2018 – 05/2018
●Capstone: LetsDoIt App - a social media application for people who do a sport that require 2 or more participants. Ex.: Tennis, Ping Pong, Boxing etc. With the App a new user can create a profile, where he or she can share sport level info, make a post, look up for existing posts and exchange messages with other users.
●Bootcamp: Completed the intensive, 3-month Actualize bootcamp and learned Ruby, Rails, JavaScript, VueJS. Learned how to think as a software engineer and gained the ability to tackle any new technology.
Application Support Specialist NCSA 07/2016 – 04/2018
●Monitored ticketing system, responded to end user requests and provided remote and in person support
●Tracked data updates and reports using SQL queries; filed and prioritized bugs with JIRA
●Managed user accounts and licenses; created and updated issue solution documentation
Technical Analyst i.c.Stars 01/2016 – 07/2016
●Developed web application development proficiency with JavaScript, HTML, and CSS
●Designed a mobile application using wireframes
●Worked with Waterfall and Agile workflows
Help Desk Support PriorIT US Inc 11/2014 – 12/2015
●Installed, configured and maintained user machines, AD accounts, and network cabling
●Performed application installation and upgrades, network, system, and application troubleshooting
Education
Northeastern University, Boston MA Bachelor of Science - IT 02/2012 – 06/2017