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Administrative Assistant Manager

Brentwood, England, United Kingdom
I am on £55k but this is flexible
March 20, 2019

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Kate Higgens

** ****** ***, ******** *****, Brentwood CM15 9HX



oVersatile, highly organised, friendly and relaxed individual, with the ability to cope readily with responsibility in a positive and calm manner, with lots of common sense.

oConsistent ability to meet tight deadlines and prioritise workload accordingly

oExcellent communication and interpersonal skills

oTry and be one step ahead and ‘think outside the box’

oPlease note that due to childcare arrangements, I am looking for roles that enable working from home


Volante Global Ltd

EA to Founder & CEO (October 2017 to present time)

oHead hunted by Director of Motor in QBE to work for his start-up company

oActing as the point of contact between the CEO, other executives and internal/external clients, board members and shareholders

oManage a complex, ever-changing diary

oProviding administrative assistant to CFO, CLO, CAO and CUO as well as CEO

oMaintain diaries, arrange meetings, appointments and provide reminders (ever changing appointments)

oExtensive travel arrangements including last minute bookings

oSubmitting expenses

oFormatting documentation into Volante branded templates

oMonitoring and ordering of office supplies and researching advantageous deals or suppliers

oProducing reports, presentations and briefs for meetings

oOrganising room bookings and refreshments

oSorting out IT equipment for new joiners, requesting business cards and training new employees on the various systems

oHR responsibilities: drafting employment contracts, monitoring absences and enrolling new employees onto benefit packages. Monitoring HR inbox

oMonitoring email correspondence from our info and careers email addresses listed on the website

oUpdating our LinkedIn page with new joiners and news publications

oBeing the general ‘go to’ person in the office

oUsing Gmail, GSuite & Slack

oPersonal duties include but not limited to: family holiday bookings, bill payments, present buying, visa applications, personal banking

QBE European Operations

EA to the Director of Motor & Head of Actuarial (August 2011 to October 2017)

oProviding team secretarial and administrative support to the Directors along with the Actuarial and Motor teams

oPreparing correspondence, reports, spreadsheets, briefing papers and presentations for meetings/conferences and Board packs

oOrganising internal and external meetings, booking venues/rooms and conference calls

oScreening, prioritising and annotating incoming information

oDiary management

oTravel arrangements (National/European/International)

oTyping of reports, agendas and minute taking

oCompletion of team’s personal/corporate card expenses for submission to Accounts

oPhotocopying, filing and scanning. Using Sharepoint to store documents

oDepartmental stationary organisation, ordering and purchasing

oRecording of department holiday, sickness dates and study

oProviding yearly stats to Aon, includes rate change and premium throughout the year

oCompiled and maintaining an excel spread sheet of all Large Movement Reports

Freshfields Bruckhaus Deringer LLP

PA to the Assistant Company Secretariat Manager (August 2008 to July 2011)

oSecretarial and administrative support to Management Team

oCompiled word documents, drafting legal correspondence and company filing searches

oExtensive diary management

oPlanned and organised internal meetings and conference calls

oTravel arrangements

oDealt with matters relating to the LLP: filed annual returns, confidentiality orders etc.

oExtensive use of Visio, Voyager, SAP and GEMS (Global Entity Management Systems)

oArranged payments, processed invoices and arranged reimbursements

oUpdated the Partnership Manual and firm’s Intranet with various documents

oDealt with the annual renewal of all practising certificates and CPD

oAssisted the Trainees with admittance to the SRA. Dealt with very tight deadlines.

oAssisted overseas qualified lawyers with the Qualified Lawyers Transfer Test (QLTT).

oOrganised the Law Society Management Course

oSupervised the Management Team Administrator. Delegated work on a daily basis

Forensic Risk Alliance

Team Secretary/Claims Administrator (September 2003 – July 2008)

oSupported 7 Paralegals

oRead, monitored and responded to an extensive amount of emails

oExtensive diary management and organising of meetings

oTravel arrangements for the Director

oAnswered and diverted calls, took messages if necessary

oPromoted to Claims Administrator in April 2007

oCase management of Employment Law part time pension and Equal pay claims

oDiscussed claim with the Claimant either via email/letter or by telephone

oProduced witness statements if a Claimant had a period that we could pursue

oProduced reports, showing deadlines, claims that needed to be dealt with etc

oFiled responses with the Employment Tribunal meeting tight deadlines


Pitman Training – Legal Secretary (April 2008/April 2009)

Legal Secretary Diploma (Pass), Company Law (Pass), Civil Litigation Law (Pass)

Sir George Monoux College (September 2002/August 2003)

Media studies (Pass), English (B), Communication Skills (Pass), Application of Number (Pass), I.T (Pass).

Aveling Park School (October 2001/June 2002)

8 GCSE’s - English Literature (B), English Language (B), Math (C), Science (D), Drama (C), Media Studies (C), Child Development (D), & French (C).


Available on request

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