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Mental Health Manager

Location:
Newark, NY
Posted:
March 22, 2019

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Resume:

INGA R. ROJAS, LCSW-R

**** ********** ****, ********, ** 14568, PH# 585-***-****

EMPLOYMENT

PSYCHIATRIC ASSIGNMENT OFFICER 1990 - PRESENT

Rochester General Hospital Rochester, NY

Psychiatric evaluation of patients as they present to the Emergency Department or on medical floors. Duties include mental status exam, lethality assessment, gathering patient history and present circumstances. Link with community agencies, law enforcement, families and local providers to determine most appropriate and safe disposition of patient. Work closely with Crisis Intervention Team (Psychiatrist, Medical Attending, Nurse and Behavioral Health Tech),

DIRECTOR OF CLINICAL SERVICES JANUARY 2006 – April 2018

Catholic Charities of Wayne County Newark, NY

Directed clinical services for General Counseling, CCIP, College Bound and Preventive PINS counseling programs

Designed, developed and implemented Bullying Prevention Program (PARC) in local school district

Assured quality assurance, utilization review and program evaluation activities took place in accordance with COA regulations

Development and implementation of Mindfulness practices within the agency and county school districts

Works collaboratively with school districts, public and private Human Service agencies and businesses to ensure needs of county population are identified and served

Responsible for gathering and analyzing data

Recruited, hired, oriented and evaluated staff

Responsible for supervision of all clinical programs

Responsible of clinical staff

Grant writing

Staffed QA subcommittee meetings and prepared agency for COA

Acts as Privacy Officer (HIPPA) for the agency

DEPARTMENT DIRECTOR SEPTEMBER 2000 – DECEMBER 2006

Catholic Family Center Wayne County Office Newark, NY

Directed Clinical services for the Wayne County Office including: general counseling, Preventive and PINS counseling

Assured quality assurance, utilization review and program evaluation activities took place in accordance with Agency policy and procedure

Assured development and maintenance of departmental policy and procedure manuals

Provided overall leadership for program development, including: strategic planning, grant proposals, inter and intra-agency agreement, new ventures and all department contracts

Hired, oriented, coached and evaluated program management staff

Consulted with the Finance Department as needed, oversaw the financial management of department

Represented the Agency in matters pertaining to children and family services to public and private funding

Staffed departmental board subcommittees

PSYCHIATRIC ASSIGNMENT OFFICER 1990 - PRESENT

Rochester General Hospital Rochester, NY

PROGRAM MANAGER CHILD & ADOLESCENT PSYCHIATRIC INPATIENT AND CRISIS SERVICES DECEMBER 1998 – SEPTEMBER 2000

The Genesee Hospital Rochester, NY

Assisted in physical design of inpatient unit working with OMH to meet all safety standards and NYS OMH regulations

Responsible for program QA and CQI

Assist in gathering data and works collaboratively with community partners and OMH

Functions as a lead member of Community Psychiatric Emergency Team in assuring emergency service delivery in Monroe County

Works closely with Mobile Crisis Team (SMH), Home Based Crisis Intervention Services (PRCH), Emergency Placement (HCC)

Works collaboratively with community partners to develop and implement protocols for access to emergency services

Plan and implement all programmatic services

Hire and supervise all inpatient staff

Work with administration on personnel procedures, staff evaluations

Ensure policies are consistent with those of the Department of Psychiatry, OMH, JCAHO

Ensure all regulatory and certifying standards are met

Supervise child crisis team and psychiatric assignment officers

Responsible for budgets

Provide assessment of psychiatric patients in emergency department

Provides workshops and trainings to school administrators, social workers, and counselors on topics of crisis intervention, symptoms of mental illnesses and accessing appropriate level of services

Primary Therapist, ADULT INPATIENT UNIT SEPTEMBER 1996 – DECEMBER 1998

The Genesee Hospital Rochester, NY

Works in development of Child and Adolescent Psychiatric Inpatient Unit

Provide immediate clinical assessment of psychiatric patients

Provide interventions with families and out/or outside agencies

Responsible for treatment planning, individual therapy, and discharge planning

Work collaboratively with multidisciplinary team

Responsible for treatment planning, individual therapy, and discharge planning

Work collaboratively with multidisciplinary team

COORDINATOR DAY TREATMENT PROGRAM SEPTEMBER 1994 – SEPTEMBER 1996

Elmira Psychiatric Center Elmira, NY

Supervise social workers and case manager

Responsible for all programming and daily functions of programs

Worked with multidisciplinary team in a school-based program

Collaborated with school administration and staff

Designed and implemented Art Therapy program

Maintained caseload of four children and their families

COORDINATOR CHILD CRISIS SERVICES (YOUTH EMERGENCY SERVICES) DEC. 1990 – SEPT. 1994

The Genesee Hospital Rochester, NY

Responsible for initial planning and development of the Child and Adolescent Psychiatric Inpatient Unit

Responsible for hiring and supervising Child Psychiatric Assignment Officers, Crisis Specialists and Case Managers

Responsible for planning and implementation of program, policies and budgets

Collaborate with mental health and social service agencies

Work in emergency department providing lethality assessments and crisis intervention for children and adolescents

Carry caseload of high risk psychiatric patients

Link patients with services as appropriate

Social Worker (RTF & RTC Cottages) MAY 1983 – DECEMBER 1990

Hillside Children’s Center Rochester, NY

Serve as individual and family therapist for emotionally disturbed children ages 6-21

Treatment team leader of multidisciplinary team

Responsible for psychosocials, progress notes, treatment planning, UCR’s, discharge planning and all related paperwork for county and state regulating bodies

Group Home Social Worker MAY 1981 – AUGUST 1982

NYS Division for Youth Utica, NY

Supervise group home residences ages 12 – 17

Lead Psychotherapy groups

Responsible for appropriate documentation as required by NYSDFY and counties in with youth resided

Education and Licensing

Master of Social Work MAY 1984

Syracuse University School of Social Work, Syracuse, NY

Bachelor of Social Work MAY 1983

Syracuse University School of Social Work, Syracuse, NY

NEW YORK STATE CERTIFIED SOCIAL WORKER 1990

NEW YORK STATE LICENSED CLINICAL SOCIAL WORKER 2006

NEW YORK STATE LICENSED CLINICL SOCIAL WORKER – R 2014

AFFILIATIONS

Community Service Board 2003 - PRESENT

Red Cross Disaster Mental Health Team 2005 - PRESENT

Victim Resource Center Board Member 2000 - 2006



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