(H) 319-***-**** (E) firstname.lastname@example.org
Highly supportive professional managing Fuel Tax for a top performing company. Delivers more than 9 years of expertise and well-versed in general office procedures. Pursuing exciting position with a company where attention to detail and ability to multitask will be valued.
Ability to type 50 WPM
02/2010 - Current CRST International Inc. - Cedar Rapids, IA Fuel Tax Auditor
Completed data entry and database updates with a focus on accuracy and efficiency.
Verified information in computer system to check for updated data and accuracy.
Maintained records by creating monthly reports, closing terminated records and performing chart audits.
Submitted up-to-date financial and production logs to management for review.
Supported the accounting department during monthly and quarterly closings.
12/2002 - 07/2009 Life Investors Insurance Company Of America - Cedar Rapids, IA Claims Specialist
Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions. Promoted client retention through high-quality service and follow through. Presented and clearly explained insurance policy options based on clients' needs and goals.
Maintained customer loyalty by providing fast, friendly and knowledgeable service for routine questions.
2001 Hawkeye Community College Waterloo, IA
Associate of Arts: Graphic Communications
Honor Roll 4 out of 4 semesters
Ranked in Top 10% of class
Education and Training