Rayan Khoshaba

306-***-****

ac8u39@r.postjobfree.com

**** ********** *****

Saskatoon, SK, S7J 4X8

Summary

Experienced Automotive Service Advisor skilled in exceeding company goals and expectations by helping customers with their vehicles. Friendly, outgoing and fast learner.

Highlights

Fast learner

Good listener

Good communicator

Problem solver

Energetic

Knowledgeable

Quality focused

Math ability

Hard Worker

Great people skills

Work Experience

McDonald’s

Saskatoon, Saskatchewan

Cashier/customer service

2010-2013

Superior Cabinets

Saskatoon, Saskatchewan

Xpress, Touch Up Pro

2013-2014

Sherwood Chevrolet

Saskatoon, Saskatchewan

Service Advisor

List customer concerns and ask additional questions to diagnose current problems.

Verify warranty coverage and explain fees structures.

Prepare accurate and detailed repair orders that describe customers concerns.

Maintain high level of customer service at all times by keeping the customer update and help them with their needs by rental vehicles or shuttle service.

Contacting customers when special order parts are in.

Business Development Centre

Making over 90 calls a day.

Contacting customers to inform them on vehicle maintenance items that are due for and recalls that they have on vehicle.

Help customers over the phone when they have problems with their vehicles and booking them in for appointment, that works best for them.

Making sure customer knows all the due maintenance items that they are due for and how important it is to maintenance vehicle.

Cash Office

Filing paperwork and organize files.

Keeping track of all the loaner vehicles.

Balancing service and sales deposits end of the day.

Keeping track of all the tire inventory.

Cashing out customers after repairs are done and going through work orders with customer.

Filling warranty paper works and sending the rejected claims to warranty administrator.

Taking deposits for the sales department and refunding deposits.

Helping other departments throughout dealership

Doing reception shifts during weekend to help service department and other departments.

Education

High School diploma

Bishop Murray High School

2014

Saskatoon, Saskatchewan

School of Business

Saskatchewan Polytechnic

2017

Moose Jaw, Saskatchewan

References

Alex Berthelot

Commercial Sales Manager

306-***-****

ac8u39@r.postjobfree.com

Carmen Bochek

Business Developing Centre for Sherwood Chevrolet

306-***-****

ac8u39@r.postjobfree.com

Ojin Sako

Personal Reference

306-***-****

Contact this candidate