Sales Manager
Resume:
Perry H. Ohemeng
*** ******* *****. *********, ** 45014.
ac8u1w@r.postjobfree.com
https://www.linkedin.com/in/perry-ohemeng-a98883174/
EDUCATION
Wright State University, Dayton, OH
Degree in Information systems, GPA: 3.81 August 2018
EXPERIENCE
SanMar, Westchester, OH
Technical Support Executive August 2013- to date
Assisting on data analysis using database applications of Microsoft SQL Server to help serving the customer and business needs
Operating with data manipulation language including optimization techniques like SSRS, SSIS project and Power BI for loading and cleansing of data as well as reporting
Using basic skills in analyzing data to inform strategic business decisions with the ability to escalate issues using good judgment
Deployment and configuration of application testing.
Analyzes trends and metrics for operations and analytical support for system interfaces
Active listening to handling feedbacks and criticism and can reduce complains by 60-70 %
Working closely with support groups to coordinate special operations and communicate problems as appropriate to meet assigned deadlines.
Imaging laptops and desktops using Altiris Client Management Suite
Data migration from source to target systems.
Updating patch Operating system as well user profiles & installing applications.
Leading internal and external technology resources in problem solving, troubleshooting and solving complex business needs.
Accra, Ghana
Area Sales Manager June 2006- October2011
Using Data to analysis customer specification and developing appropriate strategies for customer retention
Training of Direct Sales Agents to improve their performance to increase sales
Emailing etiquette with positive attitude to serve the customer
Reviewing marketing analysis to uncover underlying drivers, assess potential impact and design metrics. Assisting in developing and executing the Marketing plans
Ability to handle multi-projects with strong project management.
Using contract management systems, CRM and marketing databases and leverage its functionality to maximize lead generations.
LEADERSHIP
President (Founder) Neighborhood Study Help Program January 2001- October 2011
SKILLS AND CERTIFICATION
Computer Literacy, Microsoft Access, Excel, PowerPoint, Dynamics 365, Word, Outlook
Good oral and written communication as well as change management skills
Flexible Self-motivated willing to take initiative with less supervision and Confidence
Certified Microsoft Dynamics
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