Annette M. Gagnon

Res.: 403-***-**** Email: ac8u14@r.postjobfree.com

Objective

Self-directed, resourceful and mature administrative professional with a strong work ethic looking for a position as an Administrative Assistant, bringing 25 years’ successful track record in clerical work, data entry, problem solving, time management, and communication to provide effective office support.

Career Summary

Administrative assistant with 25 years of superior secretarial and office automation experience.

Efficient administrative support to management and staff with excellent customer service and interpersonal skills.

Relevant Skills

Reliable, courteous and trustworthy regarding the need for confidentiality in the work place.

Strong ability to communicate both verbally and written.

Strong attention to detail and ability to multi-task with excellent organizational skills.

Proficient with Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint as well as Adobe Acrobat, Visio, and SharePoint.

Professional Experience

Walmart – Strathmore, AB 2017-2018

Cashier/Customer Service

Greeted customers in a friendly and professional manner.

Accepted payments in cash, credit card, and point of sale or direct debit card.

Supported customers to find the best products for their needs.

Amec Foster Wheeler, Environment & Infrastructure – Calgary, AB 2008-2015

(Name Changed - Wood Environment & Infrastructure Solutions)

Administrative Assistant/Word Processor – Kearl Oil Sands Project

Project Management Support for multiple Disciplines and Project Leads:

Processed and tracked multiple project-related forms for client approvals and maintained employee list of approved Active staff in order for billable man-hours to be invoiced to the client.

Completed travel arrangements (to and from project site as well between offices), arranged vehicle rentals and accommodations.

Provided support (BST/DelTek/Portal) to expense reporting administration on project-related expenses.

Filed and e-filed approved documents for auditing purposes.

Created and maintained organizational charts (Visio) for Client, Managers, and Project Discipline Leads.

Provided seamless coordination of meetings, recorded meeting minutes, prepared minutes, noted action items, and distributed meeting minutes.

Safety Management Support:

Updated Employee Records in Safety Training Database (SharePoint) for 100+ individuals in the Environmental department; ensured both electronic and hard copies of training certificates were e-filed and filed; and booked various safety training courses to meet with various Clients’ safety requirements as well as for auditing purposes.

Office Administration:

Maintained both paper and electronic filing systems for records, correspondence, and other materials related to the Kearl Oil Sands project for multiple Disciplines and Project Leads.

Maintained operation of office equipment such as printer/copier/fax machine.

Worked with computers for spreadsheet, word processing, PowerPoint presentations, database management and other applications as well as data entry.

Provided reception relief and sorted and distributed incoming mail, courier deliveries, and faxes.

Processed/coded invoices and uploaded to WebNow for distribution and approvals.

TALISMAN ENERGY – Calgary, AB 2008

(Temp. Work Through BowenWorks)

Provided document control services for archiving purposes – inputting of documentation.

SNC-LAVALIN ATP INC. (T&D Calgary) – Calgary, AB 2007

Administrative Assistant, Estimating

Project Management Support:

Liaised with several technical divisions to add documents to PDM, edit PowerPoint presentation templates, edit company experience list, and assisted with preparation of a draft procedural manual.

Assisted with bid proposals, editing and writing and assisted in assembling and delivering bid documents.

Coordination of Travel:

Coordinated travel arrangements and prepared authorizations for issuance of airline tickets, accommodations, and vehicle rentals.

Agenda Planning and Management:

Coordinated agendas for meetings, made appointments and reserved and confirmed venues for such meetings.

Provided seamless coordination of meetings, recording meeting minutes, capturing schedule and project changes, preparing minutes, noting action items, and distribution of meeting minutes.

Office Administration:

Prepared expense reports and timesheets for individuals in the Estimating Group.

ALPINE ENVIRONMENTAL LTD./ WESTERN OILFIELD

ENVIRONMENTAL SERVICES LTD. – Calgary, AB 1989-2007

Administrative Assistant/Environmental Technician

Project Management Support:

Liaised with technical staff, project managers and drafting personnel in the preparation of reports (small and large documents), letters, and proposals, which included formatting (typed/edited/ proofread) and prepared hard copies for submission to clients and/or government agencies.

Maintained corporate database with project related information on a daily basis for project management purposes as well as maintained filing (electronic and hard copies) for both active and inactive files.

Assisted in the development of and excelled in maintaining quality control of a large volume of documents to ensure company–wide report quality standards were met.

Achieved prioritization of multiple projects (reports, letters, proposals) for numerous managers, supervisors and project personnel on a daily basis.

Created PDF files of final reports (multiple formats) and transferred via e-mail and/or CDs.

Entered field data from soil logs into company Logit program to generate soil profile information to be included in report documents.

Scanned photos and information and provided air photo and photomap interpretation to prepare graphics for pipeline sheets and maps.

Office Administration:

Ordered inventory including office and report supplies.

Provided reception relief and sorted and distributed incoming mail, courier deliveries, and faxes.

Education & Professional Development

Diploma of Technology in Forest Resources – Fish, Wildlife, and Recreation Option

British Columbia Institute of Technology (BCIT) Burnaby, BC

Stenographers Certificate – Secretarial Science

St. Lawrence College, Kingston, ON

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