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Sales Manager

Groveland, MA
March 19, 2019

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Christine Delgado, MBA / 978-***-**** QUALIFIED BY:

● Sales Executive, Account Management, Marketing and New Business Development

● Increased territory revenue 20-30% over quota

● Awarded promotions due to outstanding performance and leadership

● Experienced Manager of 25+ staff

● Responsible for Insurance recovery over $8MM annually

● Received “President's Award” from Executive Management for new business procurement process

● Experienced Project Manager - Certified Six Sigma

● Ranked top 10% for National Sales Development in Recruiting

● MBA McCallum Graduate School of Business (Bentley College) EXPERIENCE:

Bunker Hill Insurance Company Boston, MA 06/15-11/17 Senior Marketing Representative

● Managed Account base of 250+ Independent Insurance Agents across 400 locations

● Increased territory revenue by 20%+

● Utilizing, developed and delivered relevant business reports

● Created marketing plans to increase company revenue

● Conducted 150+ in person meetings monthly with agency owners and staff

● Tracked sales activity and new business opportunities utilizing

● Trained 250+ end users on Bunker Hill and Third Party Quoting Softwares Freelance Marketing Consultant, Groveland, MA 06/12 - 6/15

● Created and implemented social media/email marketing campaigns for local businesses CCS Companies, Newton, MA (Revenue Cycle Services and Collections) 11/09 - 06/12 Regional Vice President, New Business Development

● Responsible for New Business Development in Health Care and Insurance Industries

● Increased territory revenue by 30%+

● Negotiated contracts and implemented service programs at VP and CEO level

● Tracked all sales activity and new business opportunities utilizing Fortune Personnel Consultants, Peabody, MA 09/06 – 09/09 Executive Search Consultant - Biotech/Pharmaceutical

● Ranked in top 10% of countrywide consultants within first 12 months

● Negotiated fee agreements directly with Hiring Managers for recruiting services

● Cultivated and nurtured relationships with Biotech/Pharmaceutical companies to provide ongoing recruiting services

● Personally created personal pipeline of qualified candidates and positions nationally

● Managed all aspects of interview process from initial phone screen through offer to employment

● Tracked candidate and job status utilizing multiple CRM software databases Electric Insurance Company (a GE Company) Beverly, MA 05/03 – 8/06 Subrogation Manager

● Responsible for recovery of funds owed to Electric Insurance

● Recovered over $8MM annually

● Created and managed department budget and staff

● Hired, trained and promoted staff

● Created monthly departmental metrics, reported metrics to Executive Management

● Performed annual performance reviews

● Negotiated contracts with attorneys and collection agencies to recover funds

● Reorganized team to increase specialization and best utilize staff skills

● Streamlined business processes to decrease cycle time by 25% Visions Beauty Supply Newburyport, MA 10/02 – 5/03 Distributor of supplies and equipment to Spas and Salons Sales and Marketing Consultant

● Increased revenues for top accounts by 30%, increased sales territory twice in 8 months

● Prospected new large spa accounts

● Consulted to existing clients to incorporate new product lines to increase revenue

● Serviced existing spa and salon accounts, opened new spa accounts Electric Insurance Company Beverly, MA 2/93 – 7/02 Personal Lines Insurance Company

Manager eBusiness Partnerships (99-01)

● Scouted potential clients, negotiated ebusiness contracts and fee agreements

● Implemented eBusiness partnership programs to drive traffic to company website

● Established business plans and sales goals for partner programs

● Met and exceeded all sales goals

● Presented partner metrics to Executive Staff

Manager Marketing Programs (98-99)

● Recognized by Executive Management with several management awards

● Managed company’s largest client (GE)

● Traveled to GE locations throughout the US to promote Electric Insurance Products

● Created PowerPoint presentations to present to large groups of GE employees

● Established new business accounts within GE businesses

● Developed company marketing material, created and implemented direct mail campaigns

● Created and managed department budget

● Developed annual marketing plan to meet/exceed company sales revenue goals

● Implemented company’s original website including online quoting capabilities Business Analyst (97-98)

● Certified in Project Management - Green Belt in Six Sigma Program

● Developed employee performance evaluation metrics packet

● Forecasted call volume and staffing needs for 150 person call center

● Worked across departments to identify and implement process improvements

● Reduced department cycle times by 20%+

Sales Supervisor (95-97)

● Promoted to Manager of 20 sales representatives

● Coached, trained and mentored staff on sales skills

● Analyzed software products for departmental process improvements

● Implemented process improvements for handling internet leads reducing cycle time 25%

● Prepared and delivered annual performance reviews for staff

● Presented departmental metrics and initiatives to Executive Management Business Process Redesign Analyst (94-95)

● Recognized by Executive Management with President’s Award

● Chosen by Executive Management to be a member of 14 person team tasked to redesign sales and customer service processes

● Decreased new business procurement cycle time from 14 days to real-time Sales Representative (93-94)

● Recognized several times as ‘representative of the month’ for top revenue performance

● Fielded 60-80 sales calls daily (inbound and outbound)

● Developed and implemented team’s first sales incentive program

● Consistently exceeded monthly sales goals

MBA McCallum Graduate School of Business (Bentley College) 2001 BA, Spanish College of the Holy Cross


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