VISHAL BHARGAV

***, ****** *, *******

E-mail: ac8tyo@r.postjobfree.com;

Mo : +91-911-***-**** / 995*-***-***

Objective

Seeking challenging assignments in Secretarial & Admin Functions & Back Office Operations in an organization of repute.

Synopsis

13+ years of experience of providing Secretarial / Administration support to senior personnel at Bhatia Brothers FZE, Cairn Energy India Limited, BHP Billiton Marketing Services India Pvt. Ltd, Hutchison Essar (Vodafone).

Adept at handling day-to-day activities in co-ordination with internal/external departments for smooth business operations.

Proficient in resolving customer complaints thereby providing them with optimum satisfaction.

Effective communication, relationship management, interpersonal & problem solving skills.

Area of Exposure

Secretarial & Administration Functions

Provide administrative & secretarial support involving efficient handling of correspondence, management of preparing presentation, document flow, screening telephone calls, attending visitors and directing various queries to relevant departments.

Scheduling of appointments, organization of travel, accommodation and conference/ presentation/ event arrangements.

Organizing various meetings including preparation of supporting material & carrying out routine secretarial functions including taking down the Agenda, Minutes and Resolutions of the meeting.

Relationship Management

Interacting with various clients for attending to their complaints/grievances

Interfacing with business partners, Govt., Semi-Govt., & Pvt. Companies.

Resolving customer problems and ensuring provision of high-value added services for enhancing their satisfaction level.

Back Office Support

Customer follow-up & back office support.

Maintain contacts with established clients and perform sales activities/client follow-up

Perform sales and site visit as required along with other duties within incumbent’s abilities

Developing marketing plans and marketing material and evaluate market requirements

Budgeting activities including maintaining the business expense budget

Prepare sales reports for weekly review by management

Attend client contact functions where necessary

Career History

Bhatia Brothers FZE, Dubai (Posted in India)

Executive Assistant – Sales Head cum Sales Co-ordinator, January 2013 – December 2018

Company Profile: Bhatia Brothers caters to varied industries with focused divisions created to serve the targeted industry. The division further operates through autonomous business units designed to serve the customers. The companies engineering businesses are certified with International Quality Standard Operations (ISO 9000) or equivalent. The Industry segments focused thereon are Oil & Gas and Power & Water.

Responsibilities:

Supporting Sales Head, during his travel to India

Perform sales and site visit as required along with other duties within incumbent’s abilities on behalf of Sales Head.

Contribute to marketing plans and marketing material and evaluate market requirements and competitor capabilities.

Preparing Monthly, Quarterly, Half yearly, and Yearly sales reports for review by management

Attend client contact functions where necessary

Assist management in effective cost controls

Assist Sales Head in budgeting activities including maintaining the business expense budget

Making presentations.

Coordinating all programmatic and travel arrangements of Sales Head for various events and India Region visits.

Sort and file documents and records according to predetermined classifications, maintaining index of up-to-date and organized filing system of Department.

Tour Management (India Region) viz. Tour arrangement, Hotel Reservations and local transfers etc.

Schedule Management for Sales Head (taking appointments, scheduling meetings, luncheons/dinners, conference etc.).

Apprising Sales Head about all appointments / meeting.

Handling independent correspondence, mails, invites and ensuring disposal and timely response of the same

Handling clients for coordination with the Sales Head.

Organization of Special Parties and events like Team Building, etc.

Follow-up for payments, and handling of Petty Cash etc.

Cairn Energy India Ltd., Gurgaon

Executive Assistant to Director Corp Affairs, April 2010 – December 2012

Company Profile: Cairn Energy India is a leading oil exploration company in India. Cairn explores for, discovers, develops and produces oil and gas assets globally. We have a proven track record of creating and delivering transformational value through focused exploration and development. Cairn is about to being pioneers and partners, aim to build material positions in frontier areas whilst working with the communities in which we operate. (Worked on the rolls of Manpower Services India Pvt. Ltd.)

Responsibilities:

Taking of minutes of morning meeting.

Preparing for meetings in office, reservation of projectors, meeting rooms etc.

Organization of Special Parties and events like Team Building, etc

Taking care of all office maintenance

Generating GRN, Callout, PO, SES on SAP

Ensuring timely payment to the regular vendors

Monitoring the log book of the company vehicle, security guards etc.

Handling petty cash and other expenses for the Director

Entrusted with confidential and emergent typing work.

Making presentations.

Interaction with Corporate Office, for obtaining data/ information and follow-ups.

Coordinating all programmatic and travel arrangements of Expats, Director for various events and Site Visits

Tour Management (International & Domestic) viz. Tour arrangement, Visa processing, Hotel Reservations and local transfers etc.

Schedule Management for Director’s visit to Secretariat and other Government Departments (taking appointments, scheduling meetings, luncheons/dinners, conference etc.).

BHP Billiton Marketing Services India Pvt. Ltd., Delhi

Executive Assistant – Chairman (Advisory Board), March 2005 – February 2010

Company Profile: BHP Billiton Marketing Services India (P) Ltd., is a leading company in the field of marketing of Coal, Iron Ore, Base Metals. A subsidiary of BHP Billiton India Pvt. Ltd., headquartered in Australia.

Responsibilities:

Handling high-level delegates within and outside the organization.

Preparation of Notice, Agenda, Board Meeting Minutes and extracting the need based resolutions

Entrusted with confidential and emergent typing work.

Making presentations.

Coordinating all programmatic and travel arrangements of Chairman for various events and overseas visits.

Sort and file documents and records according to predetermined classifications, maintaining index of up-to-date and organized filing system of Department.

Operating E-mail/Surfing Internet to get useful information desired by Chairman’s & generating electronics data

Tour Management (International & Domestic) viz. Tour arrangement, Visa processing, Hotel Reservations and local transfers etc.

Schedule Management for Chairman’s (appointments, scheduling meetings, luncheons/dinners, conference etc.).

Apprising Chairman about all appointments / meeting.

Ensuring confidentiality of the corporate office and the various designated work areas of the Chairman

Handling independent correspondence, mails, invites and ensuring disposal and timely response of the same

Handling Global clients in different Time Zones for coordination with the Chairman.

Preparing for meetings in office, reservation of projectors, meeting rooms etc.

Organization of Special Parties and events like Team Building, etc.

Follow-up for payments, and handling of Petty Cash etc.

Taking care of Guests also who comes from Abroad their hotel booking/domestic car pickups & drops/Meals etc

Hutchisson Essar (Vodafone), Jaipur

Executive Assistant – Chief Technical Officer, from January 2004 – February 2005

Company Profile: Hutchison Essar a part of Hong Kong based Multinational Conglomerate Hutchison Whampoa Limited, a fortune 500 companies and one of the largest companies listed in Hong Kong Stock Exchange It is one of the world’s leading cellular service provider.

Responsibilities:

Making Power Point presentations for EXECO Meeting and Network Review Meeting

Coordinating with high-level executives inside & outside of the company.

Also Responsible for accurate, confidential and emergent typing work.

Interaction with other departments, and HO for the purpose of obtaining data/ information and follow-ups

Giving information and assistance to CTO.

Setting up Meetings & Appointments, managing visitors and telephones-faxes, following up with staff for meeting program and event deadlines and info required.

Coordinating all programmatic and travel arrangements of CTO for various events and outreach visits.

Look after their offices and mail when they are on tour and deal appropriately routine matters

Maintain CTO’s calendar i.e. taking appointments, scheduling meetings, luncheons/dinners, etc.

Handle administrative functions for the CTO Office

Handling Official correspondence for the CTO office.

Getting approval signatures of CTO on OPEX / CAPEX.

Coordinating with sub division of Network for the weekly status report and preparing for the weekly network review meeting.

Education Credentials

Graduation in Commerce from Rajasthan University in 2001 – ‘04.

XIIth in Commerce from Sr. Higher Secondary Rajasthan Board, in 1998 – ‘99.

Xth from Rajasthan Secondary Board in 1996 – ‘97.

Certification / Trainings

Attended 6 months training for MCSE (Microsoft Certified System Engineer) from CIStems, Jaipur, in 2000.

Certification in Internet Power Course from Compucom, Jaipur, in 1999.

Certification in Office Suite from Tarun Computer Systems, Jaipur, in 1999.

Skill Sets

Operating System : MS Windows (’95, ’98, NT 4.0, 2000, 2003, 2008 Server, XP, Vista,

Windows 7, Windows 8, Windows 10)

Office & Other Automation Tools : MS Office Suite (4.6, ’97, 2k, XP, 2k3, 2k7, 2k10), MS Outlook (’97, 2k,

XP, 2k3, 2k7, 2k10, 2k13), Lotus Smart Suite, Lotus Notes, Works 2k.

Internet Applications : MS Internet Explorer Version 4, 5, 6, 7, 8, 9, 10, Microsoft Edge,

Google Chrome, Neo Planet, Safari, Firefox.

Personal Particulars

Date of Birth

:

16th November 1977

Marital Status

:

Married

Languages

:

English, Hindi

Nationality

:

Indian

Passport Number

:

L3145236

Skype

:

vishal.bhargav13

Permanent Address

:

99, Janakpuri First, Imliphatak, Jaipur - 15

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