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Office Customer Service

Singapore, North Region, Singapore
March 19, 2019

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Phone: +** **** ****


Block 420 Bedok North Street 1 #07-132

Singapore 460420

Nationality: Singaporean


Experienced secretary to C-level executives, with a focus on legal industry

Strong knowledge of legal secretarial work especially in Corporate departments

to detail

Excellent verbal and written communication skills

Computer knowledge and software applications of MS Office (Word, Excel, Powerpoint, Outlook), Lotus Notes, SAP, I-Manage, Filesite, Affinity, Interaction, IntApp Open, Carpe Diem IntApp Time, CMS Aderant (Expert Time), Adobe Acrobat Professional, Workshare Compare, Delta View, Locus, Elite, Chrome River, Sharepoint


January 2019 (Contract)

SINGAPORE POWER LIMITED – Assistant Manager, Legal and Corp Secretariat

PA/Secretarial support to Chief of Legal & General Counsel


Managed calendaring and coordinated scheduling of appointments and meetings

Diary management

Prepared documents for reports and meetings

Travel arrangements

Opened new files/matters

Saved documents to Sharepoint

Maintained organization charts and key functional contact

Compiled annual performance reviews

Prepared expense claims

Handled confidential information

25 May – 29 June 2018 (Contract)


Covered a Business Administrator on hospitalisation leave and coordinated all business and administrative functions for a team of 15 personnel.


Coordinated local and international meetings and conference calls, meeting coordination, documentation requirements, diary management etc.

Coordinated teams’ travel arrangements; organised travel schedules, flight and hotel bookings, visa requirements

Provided support on Investment & Asset Management functions, including annual budget inputs, facilitated monthly/quarterly funding requests, maintained asset rent rolls and consolidated monthly asset reports

Verified and checked property interface and ensured accuracy prior to submission and uploading

Updated and maintained real estate deal loggings

Provided support on HR functions including leave administration, insurance and expense claims

Office management of the Singapore office, including coordination of services and supplies, office ordering and catering contracts and requirements.

Monitored and maintained the office infrastructure, acted as point of contact on IT matters concerning the teams IT, printing & binding, and telephone issues (working with local suppliers, and the Savills Business Systems team in London where relevant)

Managed invoices and billings and assisted with any finance and accounting tasks

1 June – 7 July 2017 (Contract)

GIBSON DUNN & CRUTCHER LLP – Secretary to Corporate Department

Covered a secretary on hospitalisation leave. Supported 1 Partner and 3 Associates in the Corporate Department which involved structured finance, mergers and acquisitions, energy and infrastructure, oil and gas.


Arranged meetings

Travel arrangements

Keyed time entries into the system using CMS Aderant (Expert Time) system

Day-to-day maintenance of filing systems

Opened new matters/files

Amended and formatted documents

Diary management

Billed and sent invoices to respective clients using Chrome River system

Updated business contacts

Prepared expense claims with Chrome River system

Covered receptionist when on leave

August 2016 – November 2016 (Contract)

COLIN NG & PARTNERS LLP - Secretary to Equity Partner

Covered secretary on maternity leave. Provided Secretarial support to Equity Partner (a British) who Heads the English Law Practice Group and Funds Practice Group. The practice group is involved in corporate finance, mergers and acquisitions, capital markets, banking and finance, project and structured finance, cross-border corporate and finance transactions, investment funds, private equity, employment. Also supported 1 Corporate Partner and 2 Associates.

October 2012 – February 2016 (Permanent)

CLYDE & CO CLASIS SINGAPORE PTE LTD - Legal Secretary/PA to Senior Equity Partner

Was the secretary to a Senior Equity Partner (an American) who was Head of Global Projects and Construction Group, which involved project development and finance transactions and who also led the Indonesia and Myanmar practice. Also supported 1 Senior Associate (an Australian) and 1 Associate (an Indonesian).


Arranged and coordinated internal and external meetings

Booked seminars/events and meeting rooms

Diary management

Liaised with clients when required

Handled Partner’s complex hotel reservations and travel arrangements for business and personal

Prepared travel folder with travel itinerary with relevant documents for meetings and trips

Prepared claims and reimbursements (business trips, meal entertainment, staff benefits, mobile phones, medical claims, subscriptions)

Keyed time entries using Carpe Diem and later IntApp Time system

Keyed contact details of namecards and updated activities into Interaction system

Coordinated client events and liaised with Business Development Team

Produced/drafted and amended documents and correspondence such as letters, emails, memos, faxes and undertook digital dictation where necessary

Performed redlining using Workshare Comparison

Opened new matters/files using IntApp Open

Arranged closed files to be sent for storage and file retrieval when necessary

Managed the Partner's e-mail inbox including filed/printed and replied (where necessary)

emails on his behalf and handled confidential information

Saved emails and documents to Filesite, a document management system

Managed and coordinated monthly billings using Elite finance system and liaised with fee earners to discuss what should be billed/reviewed/amended narratives, liaised with the Accounts Team, drafted routine billing correspondence and covering letters to be sent out to the clients, checked draft bills were correct and ensured bills were sent out on time

October 2005 – September 2012 (Permanent)

COLIN NG & PARTNERS LLP - Legal Secretary

Provided Secretarial support to Equity Partner (a British) for 7 years. I supported the Head of English Law Practice Group and Funds Practice Group whose expertise involved corporate finance, mergers and acquisitions, capital markets, banking and finance, project and structured finance, cross-border corporate and finance transactions, investment funds, private equity, employment and also support to 2 Foreign Legal Advisers (a Romanian and a British).


Arranged meetings

Travel arrangements

Keyed time entries into the system

Retrieved files

Day-to-day maintenance of filing systems

Opening of new matters/files

Arranged closed files to be sent for storage

Managed the Partner's e-mail inbox including filed/printed and replied (where necessary) e- mails on his behalf

Handled project management and documentation including indexing, collation of documents and materials for large and complex transactions in relation to corporate finance, REITs, debt funding, mergers and acquisitions and corporate restructuring

Amended existing documents and performed redlining using DeltaView

Diary management

Billed and sent invoices to respective clients using Locus system

Client database management using Affinity

Prepared expense claims and handled confidential information

Was the default cover for Managing Partner’s secretary whenever she went on leave

September – November 2004 (Temporary)

1-NET SINGAPORE PTE LTD, a subsidiary of MediaCorp Technologies, Admin Officer

January 2004 (Temporary)

GE PACIFIC PTE LTD, Receptionist

July 2002 (Temporary)


December 2001 January 2002 (Temporary)

AMERICAN EXPRESS INTERNATIONAL INC., Secretary to the Vice President and Senior Vice President

June 1999- August 2001 (Permanent)

DENNIS WEE REALTY (S) PTE LTD, Secretary to the Managing Director


Answered, screened and transferred telephone calls

Managed telephone database of all clients as well as of staff/associates

Handled confidential and sensitive information, circulated and kept track of corporate documents for signature

Maintained staff records and arranged interviews

Prepared appointment letters and monitored staff confirmation process

Handled leave and medical records of staff

Placed recruitment advertisements in the media

Scrutinized the classified ads daily for relevant materials to be posted in Business Opportunities journal

Sorted daily mail

Organised, maintained and filed office records, organised a daily appointment calendar

Prepared photocopies, transmitted and received faxes of documents

Handled RSVPs for functions/events

Managed invitations and season’s greeting cards

Controlled office keys and library

Worked closely with external offices on a daily basis and performed other duties as assigned

November 1996 – January 1998 (Permanent)

SITEL (S) PTE LTD, Customer Service Officer

Handled outbound calls, telemarketing of insurance and credit cards to MNCs.

January – June 1996

BLUEBELL ENTERPRISES, Sales Supervisor for Givenchy cosmetics and fragrances, Sales and Marketing Department

July 1986 – Aug 1995

UNITED AIRLINES, Flight Attendant (July 1986 – August 1995)

1976 – 1986

HENRY DAVID (S) PTE LTD, J L MORISSON, HARPER GILFILLAN (S) PTE LTD, HAGEMEYER MARKETING (S) PTE LTD, Beauty Advisor for Nina Ricci, YSL, Hermes, Estee Lauder and Christian Dior cosmetics and fragrances


Completed GCE ‘O’ Level Examination in 1975 at Convent of the Holy Infant Jesus, Katong

Completed Regional Flight Attendant Training in 1986 with United Airlines in San Francisco

Completed a course in Microsoft Office in June 1998 (Word, Excel, Powerpoint)

Last Drawn Salary: SGD $5,000

Availability: Immediate


1. Name: Liviu Petrina 2. Name: Michael Horn

Years known: 12 years Years known: 7 years

Relationship: Ex-boss Relationship: Ex-boss

Contact: 91827905 Email:


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