Caitlin Reid

ac8ts5@r.postjobfree.com (***) - *** - ****

Qualifications and Strengths

•Positive, reliable, and responsible

•Ability to develop goals, prioritize, and accomplish responsibilities

•High attention to detail and a desire for organization

•Excellent verbal and written communication skills

•High level of initiative and excellent conflict resolution skills

•Outstanding time management and self-motivation skills

Experience

O’Reilly’s Your Independent Grocer – Cashier and Customer Service Representative (Jan. 2015 – Aug. 2017)

•Provided efficient and friendly customer service

•In-depth knowledge of operating and maintaining a cash drawer

•Answer customer telephone calls and direct to appropriate services

•Dedicated and meticulous—high level of accuracy and attention to detail

•Resolve product or service problems with the most effective solution

•Maintained and organized various report systems

Smugglers Glen Golf Course – Lawn Maintenance (Apr. 2018 – June 2018)

•Provided efficient and friendly customer service

•Hand-rake sand bunkers and remove any debris and/or hazardous material from the course

•Perform inspections of facilities and grounds

•Dedicated and meticulous—high level of accuracy and attention to detail

•Operate trimmers to trim around various locations on the course

•Perform course set up for daily play and tournaments by coordinating efforts with the golf course management

The Red George Public House – Waitress (June 2018 – August 2018)

•Present menu and provide detailed information when asked

•Taking customer orders and delivering food and beverages

•Prepared tables by setting up linens, silverware, and glasses

•Prepared drinks, appetizers, and desserts

•POS ordering software experience

Leadership and Service

King’s Kitchen, South Grenville District High School

•Prepare tables for meals with items such as linens, silverware and glassware

•Greet patrons and escort to tables

•Prepare hot/cold drinks and serve food and beverage orders

•Check periodically with patrons that they are enjoying their meal, while offering refills and taking corrective action in case of problems

Blazer’s Basketball Association: Small Ball

•Organized registration forms and collected participant information

•Managed and organized various trophies and refreshments

•Find solutions to problems within the organization

•Managing the front desk to ensure an organized and professional program

•Friendly interaction with children and the parents

Guatemala Poverty Exposure Mission Trip

•Prepared and cleaned site by removing debris

•Cared, cleaned, and managed for various project tools

•Used various paints and materials to paint numerous houses and buildings

•Restored and created green space for children

St. Mary Catholic High School Involvement

•President of Athletic Council

•Involved in Student Council, OSAID, and Relay for Life Committee

•Involved in Social Justice League and attended many workshops relating to social justice

•Coordinator for Terry Fox Run

•Documented 200+ volunteer hours (2013-2017)

Revved Up – Kingston, ON

•Cleaned the facility and equipment used

•Followed routine and schedules programmed for specific individuals

•Assisted individuals with physical and developmental disabilities throughout their workout

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Education

•St. Mary Catholic High School (2013-2017): Ontario Scholar and Specialist High Skills Major in Non-Profit

•Queen’s University: Bachelor of Science in Kinesiology (2017-2021)

Certification

Smart Serve – Certified April 2018

References

Matt Reil – Student Success, Attendance Dean, and Teacher at St. Mary Catholic High School (613) – 342 – 4911 ext. (163)

Laurie Abrams – Manager at O’Reilly’s Your Independent Grocer (613) – 925 – 4625

Becky MacDonald – Teacher and Student Council Supervisor at St. Mary Catholic High School (613) – 342 – 4911

Jason Boyce – Director of Golf Operations at Smugglers Glen Golf Course –

(613) – 659 – 2204 ext. 720

Contact this candidate