ANUSHKA DE SILVA

Calgary, AB

403-***-**** ac8tqb@r.postjobfree.com

Objective

To secure a position as an Administrative Assistant where my skills and experience will be of value.

Core Competencies

MS Office Proficient

Attention to Detail and Accuracy

Dedicated Team Player

Client-Service Orientation

Prioritize Tasks and Time Management

Organizational Ability

Communication Skills

Information Collection and Management

Industry Savvy

Possesses Good Judgement

Professional Attitude & Appearance

Business Understanding

Maintain Calendars

Design and Maintain Filling System

Work Independently

Education

University of Calgary, Calgary, AB

Bachelor of Science – Computer Science

Southern Alberta Institute of Technology, Calgary, AB

Certificate - Object-Oriented Software Developer

Asia Pacific Institute of Information Technology, Colombo, Sri Lanka

Diploma – Information and Computer Technology

Technical Skills

Software

Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Visio, Microsoft Project, Microsoft SharePoint

Databases

Microsoft SQL Server, MySQL, Oracle 11g, Microsoft Access

Project Management

MS Project, MS Visio

Operating Systems/Platforms

Windows, Linux, Raspberry Pi

Programming Languages/

Languages

C#, Java, VB.net, JSP, HTML, CSS, JavaScript, PHP, ASP.NET, SQL, JQuery, XML, Python, PL/SQL

Professional Experience

Starbucks Coffee Calgary, AB June 2012 – Dec 2018

Starbucks Operation Coordinator

Daily supervision and deployment for 6-10 partners during both peak and non-peak hours.

Processed product orders.

Maintained a positive working relationship with fellow staff and management.

Operated cash register and processes customer cash and credit card payments.

Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

Followed health, safety and sanitation guidelines for all products.

Trained new employees by providing knowledge of specific store tasks and policies.

Performed store opening & closing duties including counting cash drawers and checking all equipment for proper functioning. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

RBS Bulk Systems Inc Calgary, AB November 2015 – August 2016

Administrator

Maintained & updated budget spread sheet for projects, reconciling errors.

Assisted principals in drafting and editing in memo, reports and proposals.

Performed routine clerical tasks such as mailing, copying, faxing, filing and scanning

Screened over 30-40 phone calls daily, taking messages and routing calls when necessary.

Coordinated and scheduled meeting/ travel for staff members.

Monitored office supplies and restocked as necessary.

Followed standardized company procedures relating to all aspects of office performance.

Processed of all the payroll on weekly basis.

Ensured that all information and documentation is compliant with guidelines of the Data Protection Act.

Coordinated and communicated activities for the office including all employee events.

CorePoint Solutions Calgary, AB April 2015 – October 2015

Software Developer Intern

Utilized extensive software development skills to create, build, debug, unit test and review languages for literacy and language software.

Created and compiled scripts to update database records with strict attention to detail and ensuring 100% accuracy.

Proficiently updated application manuals for client applications when software updates occurred.

Maintained clients’ web hosting to increase website efficiency and customer satisfaction.

Performed comprehensive analysis and design for program changes to gain and to transfer knowledge of those changes.

Efficiently monitored progress against task estimates to provide status to managers and project stakeholders and to ensure the project was on track for the expected completion date through a client ticketing system.

Translated specifications and/or requirements into a code to complete more complex program changes.

Proactively provided documentation to support program changes.

Supported programming changes during quality assurance, user acceptance testing and post implementation to ensure the integrity of features.

Responded to questions, researched and resolved issues to provide technical support for product features.

Complied with and contributed to standards and procedures to ensure development consistency (e.g. programming standards, change management, version control).

Chartwells Food Services, Calgary, AB: 2010 – 2012, Cashier/Key Holder

Additional Credentials

Professional Development

Certificate, Object-Oriented Software Developer, Southern Alberta Institute of Technology, Calgary, AB: 2015

HTML 500 Workshop, The Light House Labs, Calgary, AB: 2015

Microsoft Office Suite Trainee Program, Asia Pacific Institute of Technology, Colombo, Sri Lanka: 2009

Volunteering Experience

Open House, University of Calgary / Information Night, University of Calgary / Canadian Blood Services

References Available upon Request

Contact this candidate