ANUSHKA DE SILVA
To secure a position as an Administrative Assistant where my skills and experience will be of value.
MS Office Proficient
Attention to Detail and Accuracy
Dedicated Team Player
Prioritize Tasks and Time Management
Information Collection and Management
Possesses Good Judgement
Professional Attitude & Appearance
Design and Maintain Filling System
University of Calgary, Calgary, AB
Bachelor of Science – Computer Science
Southern Alberta Institute of Technology, Calgary, AB
Certificate - Object-Oriented Software Developer
Asia Pacific Institute of Information Technology, Colombo, Sri Lanka
Diploma – Information and Computer Technology
Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Visio, Microsoft Project, Microsoft SharePoint
Microsoft SQL Server, MySQL, Oracle 11g, Microsoft Access
MS Project, MS Visio
Windows, Linux, Raspberry Pi
Starbucks Coffee Calgary, AB June 2012 – Dec 2018
Starbucks Operation Coordinator
Daily supervision and deployment for 6-10 partners during both peak and non-peak hours.
Processed product orders.
Maintained a positive working relationship with fellow staff and management.
Operated cash register and processes customer cash and credit card payments.
Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Followed health, safety and sanitation guidelines for all products.
Trained new employees by providing knowledge of specific store tasks and policies.
Performed store opening & closing duties including counting cash drawers and checking all equipment for proper functioning. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
RBS Bulk Systems Inc Calgary, AB November 2015 – August 2016
Maintained & updated budget spread sheet for projects, reconciling errors.
Assisted principals in drafting and editing in memo, reports and proposals.
Performed routine clerical tasks such as mailing, copying, faxing, filing and scanning
Screened over 30-40 phone calls daily, taking messages and routing calls when necessary.
Coordinated and scheduled meeting/ travel for staff members.
Monitored office supplies and restocked as necessary.
Followed standardized company procedures relating to all aspects of office performance.
Processed of all the payroll on weekly basis.
Ensured that all information and documentation is compliant with guidelines of the Data Protection Act.
Coordinated and communicated activities for the office including all employee events.
CorePoint Solutions Calgary, AB April 2015 – October 2015
Software Developer Intern
Utilized extensive software development skills to create, build, debug, unit test and review languages for literacy and language software.
Created and compiled scripts to update database records with strict attention to detail and ensuring 100% accuracy.
Proficiently updated application manuals for client applications when software updates occurred.
Maintained clients’ web hosting to increase website efficiency and customer satisfaction.
Performed comprehensive analysis and design for program changes to gain and to transfer knowledge of those changes.
Efficiently monitored progress against task estimates to provide status to managers and project stakeholders and to ensure the project was on track for the expected completion date through a client ticketing system.
Translated specifications and/or requirements into a code to complete more complex program changes.
Proactively provided documentation to support program changes.
Supported programming changes during quality assurance, user acceptance testing and post implementation to ensure the integrity of features.
Responded to questions, researched and resolved issues to provide technical support for product features.
Complied with and contributed to standards and procedures to ensure development consistency (e.g. programming standards, change management, version control).
Chartwells Food Services, Calgary, AB: 2010 – 2012, Cashier/Key Holder
Certificate, Object-Oriented Software Developer, Southern Alberta Institute of Technology, Calgary, AB: 2015
HTML 500 Workshop, The Light House Labs, Calgary, AB: 2015
Microsoft Office Suite Trainee Program, Asia Pacific Institute of Technology, Colombo, Sri Lanka: 2009
Open House, University of Calgary / Information Night, University of Calgary / Canadian Blood Services
References Available upon Request