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Customer Service Office

Location:
Lagos, Lagos, Nigeria
Posted:
March 18, 2019

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Resume:

An adverse Diplomat by discipline, an adept multi-tasker, who is able to combine the ability to lead and motivate, she is able to plan and think on her feet and has vast experience of working on web development, sales, new business and marketing project. She’s well disciplined and more than willing to take charge of the end-to-end delivery of her Work. Outstandingly skillful and exceptional team player, also, empathetically adaptive to organizational positive changes

CAREER OBJECTIVE

To work alongside other employees to maximize organizational/ company’s productivity through dedication, commitment and hard work which will enable my personal development

EDUCATION

Bachelors in Law (Law) 2012-2015

Houdegbe North American University Benin, Benin Republic.

Postgraduate Diploma in International Business Law 2016-2017

Coventry University, United Kingdom

Secondary school certificate Examination (SSCE) 2010-2011

Kinsol High School, Ikotun, Lagos State

Hans Nursery and Primary School, Ikotun, Lagos state

First School Leaving Certificate (FSLC) 2004

S.labi Nursery and Primary School. Ikotun, Lagos

WORK EXPERIENCE

Bank of industry State Office Lagos, Legal Division (NYSC)

2018/2019

oPreparing ring of offer letters

oof loan Agreement

oFiling of documents

oUpholding legal Requirements

oComprehensive Analysis and Recording of Monthly Collection Report of the State Office

oSupervising and Ensuring Customer Friendly Relation Environment with other Intern Staffs

oComprehensive and Expressive Writing of Call Memo on every Project Visitation

o Advising Prospective Customers on Business Development and Funding Procedures.

oAdvising small medium enterprises on how they can have access to loans for the growth of their businesses

oMonitoring and Supervising traders on its daily revenue allocation

oEnsuring that the customer’s account is performing

oEffective communication with customers

oBringing out other business ideas on how individuals can have useful access to affordable financial product and services

oDrafting of flyers

oWriting of call memo

Sitel, (Customer Service Advisor), United Kingdom 2017/2018

oCommunication and Correspondence

oProviding good service to customers on the phone

oExcellent communication skills

Spring Field Chamber (Internship) Lagos State. 2015/2016

oPreparing of offer letters

oPreparing of loan Agreement

oFiling of documents

oUpholding legal Requirements

ADMINISTRATIVE SKILLS

Computer literate and good keyboard skills

Accurate and attention to details

Ability to use office equipment

Professional telephone manners

Coaching, Leadership and Motivational Skills

Excellent Administrative Skills

Good Management Skills

Good oral and written Communication

Ability to learn

AWARDS AND CERTIFICATES

oCertificate on Leadership and Consulting (Level 7 CMI)

REFEREES

Available on request

PROFILE

ADEGOKE TEMITAYO OMOSHALEWA

Contact Details

76, Ajisegiri Street, Ikotun Egbe, Lagos.

ac8tpj@r.postjobfree.com

+234**********

Female

28th January 1995

Osun State

Nigerian

Summary of Qualification

Bachelor in Law (LLB)

(Bachelor of Law with Second Class Division)

PGD. International Business law

(Postgraduate Diploma in International Business Law)



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