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Customer Service Truck Driver

Location:
Louisville, KY
Posted:
March 18, 2019

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Resume:

Andrew J. Clemans

Louisville, KY ***** ac8tp5@r.postjobfree.com 317-***-****

Professional Summary

Effective Communicator and Caring Professional looking to augment my current position as an educator with a full-time temporary position as a phlebotomist. Part-time until summer and full-time in summer.

These skills and abilities include:

Financial/Banking/Budgetary and real-world math; active listener and critical thinker; clear and effective communicator, both oral and written; high end time management and organization; one year of phlebotomy experience with the Indiana Blood Center

Education

Master of Science, Higher Education Administration

Florida State University

Bachelor of Arts, Sociology Honors

University of West Florida

Work Experience

Jefferson County Public School November 2017-to present

Substitute Teacher

Fedex Ground August 2017-January 2018

Part-Time Truck Driver

Freedom Mortgage February 2015 – March 2017

Vice President of Sales

Permanently laid-off in March 2017

Professionally licensed loan originator with the (NMLS)

Licensed in 28 states to assess and facilitate all aspects of mortgages transactions

Active listener; effective and persuasive communicator

Assess financial needs and develop effective mortgage strategy

Certified Notary Public

Lockhart Cadillac March 2014 – November 2014

Service Advisor

High end phone and face to face customer service

Consistently received extremely high marks on customer satisfaction surveys

Very fast-paced, multi-tasking environment

Internal and external customer focus

Freedom Mortgage September 2013 – March 2014

Vice President of Sales

Professionally licensed loan originator with the (NMLS)

Licensed in 28 states to assess and facilitate all aspects of mortgages transactions

Active listener; effective and persuasive communicator

Assess financial needs and develop effective mortgage strategy

Ray Skillman Hyundai February 2011 – September 2013

Service Advisor

#1 rated team in the nation in 2012 for Hyundai Service Departments (823)

High end phone and face to face customer service

Consistently received extremely high marks on customer satisfaction surveys

Very fast-paced, multi-tasking environment

Internal and external customer focus

Department of Commerce/Census Bureau August 2008 – May 2010

Supervisor

Supervised two lead clerks and 28 clerks in the Geography Branch of the Census Bureau

Planned, reviewed, and coordinated project production schedules and activities assigned to the branch as well as analyzed and proposed jobs and new projects

Communicated closely with customers and provided technical advice and information

Reviewed and studied selected operations to determine effectiveness of current or projected activities

Maintained a centralized records system of procedures, planning documents, production reports, and personnel files

Lead Clerk

Instructed, planned, lead, and assembled kits for 2010 Census

Supervised 25 – 40 unionized clerks on a daily basis in the assembly of kits for the Decennial Logistics Branch of the U.S. Census Bureau

Advised supervisor of action taken and/or problems encountered

Ensured materials and supplies were available for assembly

Instructed clerks in proper procedures, work methods, and time limitations for completing phases of kit assembly

Prepared appropriate forms, records, logs, tallies, schedule changes, etc

Military Experience

United States Navy

2nd Class Petty Officer

Managed 40,000 part warehouse and two high pilferage storage units

Purchasing agent for Electronics Warfare School

Warehouse production management

Travelled much of Western Europe

Promoted consistently from E1 to E5 at first opportunity

oAwarded good conduct medal; Honorable Discharge: Disabled Veteran



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