Kulwinder Kaur

Email Id: ac8toe@r.postjobfree.com

Phone Number- 431-***-****

Address- 34 Teakwood Avenue, R2V2M9, Winnipeg Manitoba

Professional Summary

Energetic and hard-working with over 2 years of experience in a range of customer-oriented service roles. Strong ability to troubleshoot and problem-solve in fast-paced environment. Seasoned leader and decision maker equipped with the finesse to effectively communicate with a variety of client and personality types. Seeking to apply professional background with a town that values a guest-driven approach to hospitality

Skills

Customer-oriented

Quick Learner

Fluent in English

Coachable

Punctual

Honest Employee

Mathematical accuracy

Time management

Knowledge of Accounting

Problem Solving Skills

Sales Expertise

Accurate money handling

Superior verbal and written communication skills

Proficient with Microsoft, Word, Excel, and PowerPoint.

Work History

Administrative Support Placement – McPhillips Station Casino

(December 2018- Present) (MB, Winnipeg)

Answer and direct Phone calls

Organize and schedule meetings and appointments

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes, and forms

Develop and maintain a filing system

Calling for Interviews

Customer Experience Associate- Walmart (St. Vital) (MB, Winnipeg)

August-2018- Present

Provide Customer service by maintaining a stocked and zoned sales floor

Offering assistance to meet the customer’s shopping needs.

Working as a part of team to strategically plan and execute duties based on workload and customer traffic patterns.

Banquet Server- Viscount Gort Hotel (MB, Winnipeg)

June 2018- August 2018

Cashier – Jas Indian Cuisine (MB, Winnipeg)

January 2018- May 2018

Receive Payments by cash, check, credit cards, or automati8c debits.

Issue receipts, refunds, credits or change due to customers

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Take orders by taking phone calls.

Receptionist -City Park Resorts

Moga, PB (February 2017- November, 2017)

Greets Customers in a courteous and professional manner

Welcomes them to the restaurant and attends to their inquiries before handing to them to a waiter who take their orders.

Taking phone calls for advance booking

Cashier- McDonald’s

Amritsar, Punjab India (August, 2016 – June, 2017)

Preparing the food, cleaning and sanitizing the food

Greet and assist customers with purchase.

Handle money transactions and issue receipts

Communicate with customers in a fast and friendly manner

Assemble food to ensure fast service

Education

(Work Placement)

– (Administrative Support) McPhillips Station Casino

Manitoba Institute of trades and technology (MB, Winnipeg)

(Business Administrative Assistant) (2018- 2019) (Diploma)

International college of Manitoba (MB, Winnipeg)

Science Stage-2 (2017 – 2018)

Baba Farid Group of Institutions (PB, India)

High School (Non- Medical) (2015 – 2017)

Volunteer Experience

Volunteer Shop Assistant – High Street Charity Shop (2016 – 2017)

Full range of shop duties including cash handling, till reconciliation, stock taking, processing incoming goods.

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