IT professional with over 15 years of strong professional and progressive technical customer-facing experience in deployment, design/project implementation, change management, problem management, network support and senior leadership of various technologies in 24/7 enterprise level, mission critical, high impact environments which include proficiency in switching, routing, routing protocols, broadband, network transport, monitoring, security, wireless and voice technologies.
Technical Certifications & Skills
Cisco Certified Network Professional – Routing CCNP – Route
Cisco Certified Network Associate – Routing & Switching CCNA – R&S
Certified WAN Professional / Certified WAN Enterprise Administrator CWP / CWEA
Cisco Voice Administrator / Wireless Technician CVA / CWT
Calix E7 Professional Certified (Broadband Certification) Calix E7
Technical Skills Detail
Switching/Routing Technologies - Cisco Catalyst/Nexus, Juniper, Brocade, BGP, OSPF, EIGRP, MPLS, VSS, VPCs, Cisco Routers ASRs/ISRs, H3C Routers & Switches, VLANs, HSRP, Spanning Tree Protocol, VTP DHCP, LACP, PAgP, IPv4, IPv6, WAN, LAN, TCP/IP, Cisco IOS, BPDU, CDP, ACL, NAT, PAT, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multicast routing, HSRP, SVI, CEF.
Broadband Technologies - XGS-PON, GPON, xDSL, Active Ethernet, ATM, T1, ISDN.
Network Transport Technologies – 40/100G Ethernet, 10/100/1000 Ethernet, CWDM, DWDM, XFP, SFP, Multimode fiber (MM), Singlemode fiber (SM), copper-based Ethernet wiring, T1 25-pair cabling.
Monitoring/Data Center Technologies/APPS – Solarwinds NPM, Nagios, Sniffer, Ethereal, Wireshark, SNMPv2c, SNMPv3 - F5 Big-IP LB (GTM/LTM), Citrix Netscaler, Cisco AnyConnect, Cisco Prime, DNS, DHCP, FTP, Telnet, HTTP(S), SMTP, SFTP, RDP.
Security/Firewalls Technologies – IP Security (3DES/MD5/PKI), AAA - TACACS+/RADIUS, SSH, VPN, SSL, Port Security, MAC Address Filtering, port security, Cisco ASA 5500 series firewalls, Juniper SRX series.
Wireless/Voice Technologies - Cisco WLC, 802.11a/b/g/n, WLAN, WAP, AP, SSID, LWAPP - Voice Over Internet Protocol (VoIP), SIP, H323, CUCM, UCCM, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE, PBX, POTS.
Other Technologies/Languages – Visio, Linux, PERL, C, VB, HTML/CSS/PHP.
Summary of Professional Experience
Dasan Zhone Solutions Network Design Test Engineer 2018-Present
LAN/WAN Professional Contractor 2018–2018
Calix Deployment Engineer 2015–2017
VSS Technologies Technical Support Engineer 2012–2015
Alutiq International Solutions Network Technician 2011–2011
CTDI Software/Test Engineer 2006–2010
Certified WAN Professional Program LANWAN Professional
Bachelors of Science in Electrical Engineering Technology Alabama A&M University Professional Experience Detail
Dasan Zhone Solutions Network Design Test Engineer Aug. 2018–Present
Company Overview – Dasan Zhone Solutions is a worldwide provider of broadband communications access systems. Providing voice, video, and data access for long-haul enterprise LAN/WAN environment across FTTx technologies and copper-based technologies. Dasan Zhone Solutions has locations. in North America, Asia, Europe, Africa, and the Middle East.
Member of a team of professionals responsible for network configuration of client LAN/WAN network requirements and the evaluation of engineering designs for broadband access equipment across enterprise LAN/WAN environments for datacenters, corporate, WAN links, and branch offices.
Specific Technologies handled include but not limited to Fiber Optics, GPON, Active Ethernet, xDSL, Cisco ISRs/ASRs; Cisco Catalyst/Nexus, Cisco Unified Communications Manager Express Version; Solar Winds Orion, Wireshark, Video Applications, PBX, Hubs, Repeaters, Patch Panels and Patch Cord.
Technologies in network environment include but not limited to broadband access, switches, security firewalls, voice, wireless and related technologies along with various server/application administration and remote setup.
LAN/WAN Professional Contractor Jan. 2018–Aug. 2018
Company Overview – LAN/WAN Professional is a nationwide membership organization of LAN/WAN professionals located throughout the continental United States administrating, engineering, consulting, analysis, and designing.
Member of a team of professionals responsible for client design, administration/service requests, escalation support/ticket resolution and analysis in an enterprise LAN/WAN environment for datacenters, corporate, WAN links, wireless campuses, and branch offices.
Specific Technologies handled include but not limited to Cisco ISRs/ASRs; Cisco Catalyst/Nexus Switches Cisco ASAs; Juniper EXs; F5 Big-IP Version 11.6.0; Cisco Unified Communications Manager Express Version; Cisco Wireless LAN Controller; 802.11 Wifi; Solar Winds Orion, Wireshark, VMware vSphere ESXi, PBX, Hubs, Repeaters, Patch Panels and Patch Cord.
Technologies in network environment include but not limited to routers, switches, security firewalls, voice, wireless and related technologies along with various server/application administration, system reimaging, and remote setup.
Calix Deployment Engineer Sept. 2015 – Nov. 2017
Company Overview – Calix is a North American provider of broadband communications access systems and software for fiber- and copper-based network architectures that enable communications service providers to connect to their residential and business subscribers. Calix maintains facilities in Petaluma, CA, Minneapolis, MN, Boston, MA, Santa Barbara, CA, San Jose, CA, and Richardson, TX in the USA and a facility in Nanjing, China.
Lead member of a customer-facing, engineering team responsible for client network configuration, project implementation, and support of a 24/7 mission critical, high impact, broadband networks for data center level technologies.
Technical Responsibilities include but not limited to Broadband Systems, Voice, Network Systems and Support, wide area network (WAN) technologies, Wireless Infrastructure, Disaster Recovery, and support of LAN/WAN technologies for customers and telecom providers.
Managed network deployment efforts for Telecom vendors including Windstream and Centurylink.
Timely completions. My Deployment Team had an on-time completion rate of ninety percent (90%) for all scheduled design and configuration projects. The team was recognized as a torch-bearer for all teams within the Professional Services Group.
Additional responsibilities including maintain/refining network schematics, policies and procedures, auditing/enforcing standards, compliances and policies and procedures.
VSS Technologies Technical Support Engineer Aug. 2012 – July 2015
Company Overview – VSS Technologies, also known as VSS Monitoring, Inc., provides network visibility solutions. It provides physical devices, and software and hardware technologies that give complete control over visibility into network, and allow tools to operate from anywhere. The company designs and manufactures network packet brokers (NPBs), TAPs, port chassis solutions, and ports interconnected systems. Located in Sunnyvale, CA.
Member of a customer-facing, 24/7 on-call support team responsible for network protocol management, support and continuous design/reengineering of a 24/7, mission critical enterprises and LAN/WAN disaster recovery facility environments.
Technologies handled by the team include but not limited to local area network (LAN) technologies, wide area network (WAN) technologies, security (IPS/IDS), voice support/ticket resolution.
Additional responsibilities included providing technical guidance to clients with 3DES, MD5, SSH, and SSL encryption protocols and clients with authentication controls, such as, Radius, RSA, and TACACS+.
Alutiiq International Solutions Network Technician Feb. 2011 –May 2011
Company Overview – Alutiiq International Solutions is a Network Consultant Company with clients that include the U.S. Army that deploys infrastructure necessary to meet financial obligations and complete projects within deadlines while exceeding customer expectations. Alutiiq International Solutions continued growth and sustainable cash flow enables them to finance and bond large scale projects. Located in Huntsville, AL.
Professional team responsible for installation, implementation, configuration, repair, maintenance, management, vendor/client relations, support and troubleshooting for various LAN/WAN network infrastructures which included Cisco routers, Brocade switches, VOIP/SIP and wireless access points.
Technologies include but not limited to local area network (LAN) technologies, wide area network (WAN) technologies, server and enterprise applications, desktop technologies, Outlook/Exchange and Windows Server 2003.
Professional responsibilities included supporting engineers which includes support, collaboration, escalation, coaching, mentoring, training, administration, documentation and following corporate policies and procedures.
CTDI Senior Software/Test Engineer Dec. 2006 – April 2010
Company Overview – CTDI is a full-service, global engineering, repair and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair. Located in Madison, AL.
Member of a team of professionals responsible for deployments, implementations, administration/service requests, Tier 2/3 escalation support/ticket resolution, configurations, and troubleshooting in an enterprise LAN/WAN environment for manufacturing.
Technologies in network environment include but not limited to broadband, wide area network (WAN) technologies, routers, switches, voice, satellite, wireless and related technologies along with various server/application administration, and remote setup.
Prior Professional Experience from 1997-2006 is available upon request.