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Customer Service Sales

Toronto, ON, Canada
March 18, 2019

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Ahmad Barzouk

**** ********* **,***********

ON,L4Y 2G8

Tel: +1-416-***-****



Advanced Diploma in Computer System Technology

* ***** **** ********** ** network administrator

Highly skilled in installing and configuring software and hardware Educational Background

Advanced Diploma of Computer System Technology, George Brown January 2018 College Toronto,ON

Bachelor Degree of English Literature, Tishreen University,Syria 2009-2015 Network Management Experience :

V.Net Computer Services Sdn Bhd, Kuala Lumpur 2015-July 2017

- Able to install windows, antivirus applications

- Supports and manages LANs,WANs,Internet systems

- Install and configure all VPN solutions for wireless devices,laptops and network

- Assists other team members in providing next level help desk support

- Troubleshoot computer hardware and software

- Remove the screen of the cell phone and replace with a new one

- Diagnose the defective phones and identify root cause of the problem Additional Experience :

Grafton Fraser Inc. Tip Top Tailors, Toronto October 2017-present

- Responds to telephone inquiries by providing quality service to customers and associate

- Ensures that customers are satisfied with the products they have purchased

- Achieves daily sales goal by cross selling and promoting additional products and services

- Multi-tasks between assignments, computer screens, and computer applications to complete

- Delivers excellent customer service with floor sales and assist customers with purchases

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