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Manager Project

Location:
Cincinnati, Ohio, United States
Posted:
March 18, 2019

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Resume:

Bassey Ben Etok, MSPM, SFC, PSM

Sr Project Manager/Cyber Security

614-***-****/614-***-****

ac8td2@r.postjobfree.com

SUMMARY OF EXPERIENCE

Project Manager with over 11 years of professional information technology experience. I have spent the past three years working as a Project Manager contract consultant for Abbott, AMN Healthcare, Cardinal Health, Nationwide Bank, Fifth Third Bank and Tenneco Automative, Kellogg and State of Massachusetts Office of Technology Services and Security in infrastructure, Application Development, Organizational Change Management (OCM) and projects in healthcare, finance, banking and government environments.

Also, successfully implemented Service Desk platform ITSM and upgrade, RSA Archer modules optimization and automation for robust end to end vendor risks assessment. Perform enterprise vulnerability remediation management. Proven experience successfully managing multiple medium to large enterprise wide infrastructure and GRC projects - GDPR implementation and Cyber Events simulation and surface intrusion and endpoint remediation projects.

I excel in the following functional PM/security areas: Vulnerability Management; Patch management, Gathering Requirements, infrastructure and application development Project Management, Project Charters, Multinational and local Vendor Management, Budgets (Advanced), Resource Management, Change Management, SOW/RFI/RFP’s, Data Center Migrations, Web Site/Hosting Migrations, Endpoint Protection, Risks, Governance & Compliance, ServiceNow Implementation, Cyber Security, Core System Migrations, Test Management.

Tools:

EDUCATION

●Bachelor of Arts in English/French Yaoundé University Cameroon.

●Master of Science in Management/Project Management(MSPM) Strayer University - Columbus, OH

●Master of Art International Affairs (MAIA) Ohio University Athens Ohio

●Graduate Certificate - Cyber Security IT Auditing, Governance & Policies, CISSP (on-going studies) Keller School of Management

●PMP- (enrolled)

Technology Tools:

● Microsoft Office 365 applications -Word, Excel, MS Project 2013 server, PowerPoint, Outlook, Visio ● Clarity, Workbench, Planview ● ServiceNow ITSM, Remedy ● Microsoft Team Foundation Server ● SharePoint ● Cyber Security, Network monitoring, ITIL, PCI DSS 3.2.1, SOX, NIST CSF, HIPAA, ISO 27001/02, IAM ● PMBOK/Agile -Scrum methodologies, SDLC, Waterfall, Jira, Splunk, Qradar, Qualys, Nessus, and Tenable

Professional Experience

Project/program Manager/Scrum Master Consultant

Massachusetts State office of Technology Services and Security - Boston, MA

November 2018 to Present

● Create asset inventory, provision, and prioritize scanning, and collaboration with Red eams.

● Implement vulnerability management tools, security assessment and establish and promote

process across 9 state secretariats

Manage on prem and cloud infrastructure security landscape to increase visibility, security posture and prevent unauthorized access

Successfully managed patching across 9 secretariats for effective vulnerability management posturing for Windows and Linux systems and apps

Collaborate, participate and drive remediation workstreams on engagements with secretariats and CIO, CISOs relating to endpoint security including mobile threat defense, endpoint detection and response, patching, compliance and system hardening.

Review and validate vulnerability findings using tools, data sources available and identify new sources as needed

Design, recommend, and implement security improvements

Successfully lead SMEs to assess cyber security risks linked to vulnerabilities and developed enterprise wide mitigation and remediation project plans.

Collaborate with secretariats’ cyber security and risks management teams for issues resolution, mitigation plans and escalations.

Analyze penetration test results and engage with technology partners in secretariats to resolve identified vulnerabilities within SLAs.

Collaborate with secretariats to develop approaches for system patching, deployment of controls, coding, infrastructure changes etc.

Implement Splunk vulnerability management reporting tool to assist executive decision making and security posturing.

Manage on prem and cloud infrastructure security landscape to increase visibility, security posture and prevent unauthorized access

Manage on prem and cloud infrastructure security landscape to increase visibility, security posture and prevent unauthorized access.

● Manage vendors like Ernst &Young, and remote Red Teams

Project Manager/Security Consultant

May- August 2018

Kellogg- Oakbrook, Illinois

●Implement GRC – GDPR compliance project

●Implemented IT Security Risk Management aimed at increasing a robust ability to mitigate risks of new system integrations

●Maintain Archer GRC platform components – Server hardware, SQL databases, Windows services, RSA Archer product software

●Collaborate across functional areas and SMEs to recommend solutions and provide expertise for the platform development architecture.

●Managed data analysts SMES to develop eGRC dashboards and produce key information for CIO/CISO and leadership reporting and decision making

●Managed and implement upgrades and patching to improve testing and production platform environments.

●Successfully integrated RSA Archer with key source systems - IT4IT sources such as (iServer), ServiceNow, Tableau, and Siem and Splunk

●Configure and customize core solutions enhancement like Incident management, Enterprise and vendor risks

●Design, configure and implemented Archer enterprise and IT risks assessment modules, populated with business hierarchy, processes, technologies and resources.

●Research, evaluate and analyze vendor risks in Archer

●Configure applications, workflows, dashboard, and data feeds using API

●Coordinate Security Risks Evaluation reviews for vendors and internal projects

●Generate reports for executive review and decision

Projects Delivery Lead Consultant

Tenneco - Lake Forest, IL November 2017 -May 2018

●Manage infrastructure, app dev and security projects from ideation to completion.

●Facilitate and moderate IT weekly/monthly board and stakeholder meetings.

●Coordinate IT governance and best practices and processes and procedures meetings and implementations

●Coordinate buy in and adherence to business processes and compliance to IT governance and security risks assessment within projects and business service areas.

●Implement ServiceNow(ITSM) and Service Desk platform ITSM workflows upgrade

●Conduct ServiceNow upgrade workshop

●Plan and coordinate meetings and discussions related to Corporate IT efficiency and day to day activities.

●Perform and document IT service and compliance weekly audits and status update.

●Also enhanced ServiceNow as a Project management tool for PMO

●Managed and coached onsite/offsite developers and test teams

●Create customization(APIs) and automation for archer tasks fulfillment and compliance reports

●Manage day to day tasks/activities for all resources assigned to projects and ensure completion per requirements and charter

●Manage OCM related projects and metrics to align projects with enterprise expectation and change directions

●Work with vendors, shape requirements, deliverables, timelines ensuring integration and communication across teams, management and vendors

●Ensure compliance with security requirements.

Project Manager/security Consultant

Fifth Third Bank - Cincinnati, OH March 2017 to September 2017

●Collaborate with senior management, IT engineering, and implementation, operation teams to identify, prioritize, develop and track strategic IT security project initiatives aimed at remediating vulnerabilities in enterprise infrastructure and operational environment.

●Worked with onsite service technicians to troubleshoot, install, remediate and follow up using Remedy

●Analyze penetration test results and engage with technology partners and IT SMEs to resolve identified vulnerabilities

●Manage Pen testing and coordinate vulnerabilities management

●Implemented enterprise use of keys for access management using Putty

●Responsible for implementing the NIST Cyber security Framework Using COBIT 5 by identifying, protecting, detecting, responding and recovering to these needs

●Incorporate and manage enterprise OCM requirements in cyber security projects

●Implement

●Successfully lead SMEs to assess cyber security risks linked to vulnerabilities and developed enterprise wide mitigation and remediation project plans.

●Monitor and analyze syslog for network events generated from network security controls.

●Scheduling service and project meetings with vendors and clients to plan and implement project deliverables and engaged supporting teams for tasks completion

●Lead and participate in the development, review and delivery of project deliverables identified in the project plan.

●Conducted vulnerability assessment and auditing and managed risks in Archer

●Research vendors and develop risks metrics.

●Audit IT and manage compliance and mitigation initiatives.

●Communicate project issues, progress, expectations and build commitment from key stakeholders.

●Worked with vendors and customers to identify and manage RFP/SOW deliverables in project scope and plan.

●Successfully planned and managed cyber events simulation and preparedness projects within the bank and specialized third party actors.

●Executed key program requests, technology project deployment coordinating with business, project team and operations to ensure requests are communicated across the enterprise.

●Manage critical project dependencies to ensure that all requirements are syndicated to relevant work streams and business partners.

●Identify critical risks and issues and drive resolution, Asset Management, escalating to senior management, stakeholders using contingency planning and appropriate risk management procedure

IT Projects Delivery Manager/Scrum Manager Consultant

Nationwide Bank - Columbus, OH June 2016 to March 2017

●Agile/waterfall environment)

●Responsible for leading agile teams in implementing financial IT projects within IT Solution Areas (Bank Business Service Areas- Mortgage, Lending, and Marketing).

●Managed Call center and mobile applications development projects

●Lead all aspects of information technology projects and multiple IT projects, including project planning, execution, timing, functionality, quality, communication and budgeting.

●Successfully implemented of security requirements for Beacon projects

●Managed and coordinated internal resources, third party vendors in executing integration projects.

●Implemented IT Security Risk Management aimed at increasing a robust ability to mitigate risks of new system integrations

●Maintain Archer GRC platform components – Server hardware, SQL databases, Windows services, RSA Archer product software

●Supply recommendations and subject matter expertise for the development/architecture of the Archer platform.

●Automate incident management process

●Produced eGRC analytical dashboards and key information for stakeholders and leadership consumption, reporting and decision making

●Assist in the development of new platform modules solutions, enhancements and related project dependences .

●Maintain Archer GRC platform components – Server hardware, SQL databases, and Windows services

●Managed onsite technicians/SMEs and track deliverables to completion

●Managed and monitored risks metrics and change requests

●Prepared, tracked and analyzed project budgets for variance

●Produced WBS define project phases, activities, tasks and deliverables for multiple bank IT projects.

●Managed IT Building/Data center migration and deployment using manual and automated SQL DB.

●Produced and coordinate project communication, metrics and weekly updates to relevant stakeholders on project performance and progress.

●Responsible for managing project costs, estimating and forecasting.

PMO International IT Project Manager Consultant

Cardinal Health, Dublin Ohio - Dublin, OH July 2015 to June 2016

●Manage multiple with low to high complexity Tech Refresh/infrastructure integration/data center migration and SAP projects in China for Cardinal Health.

●Gather and agree on project objectives, requirements, deliverables and develop scope and project plan

●Define solution, team structure, set expectation, lead, coach and motivate team

●Perform project risk assessment and issues management

●Manage cross-functional US and China teams for effective project alignment and delivery.

●Manage ServiceNow enhancement project

●Effectively manage cost, schedule and scope for timely and quality project delivery

●Implement ServiceNow(ITSM) as a project management tool.

●Produce WBS; define project phases, activities, tasks and deliverables for multiple projects.

●Produce and coordinate project communication, metrics and updates to relevant stakeholders on project performance and progress.

●Manage multiple with low to high complexity Tech Refresh/infrastructure integration/data center migration and SAP projects in China for Cardinal Health.

●Gather and agree on project objectives, requirements, deliverables and develop scope and project plan

●Define solution, team structure, set expectation, lead, coach and motivate team

●Perform project risk assessment and issues management

●Track activities, open action items, and report project progress

●Manage project budget, resources cost and infrastructure expenses

●Successfully monitored vendor expenses, performance and resolve issues.

●Responsible for managing project costs, estimating, forecasting, and reporting on variance.

●Schedule and moderate web and onsite meetings using Lync, Skype, WebEx, take and develop minutes to communicate to project teams.

●Perform project closing activities and final report to stakeholders.

MS Implementation Project Manager Consultant

AMN HealthCare - Irving, TX February 2015 to July 2015

●Develop project plans in alignment to scope and schedule.

●Enterprise-wide healthcare software implementation incorporating medical staffing, benefit, eligibility, scheduling and payer system in a cross functional environment.

●Coordinating 21 concurrent Shift Wise software conversions and implementation projects in a cross-functional agile team environment. Resolved problematic technical issues

●Documented workflows and incorporated comprehensive training plan to medical staff that more than doubled access intake and compliance rate.

●Coordinated Shift Wise software project that integrated medical and paramedical staffing with scheduling, onboarding, eligibility, benefit and payer system

●Analyze and discuss the potential risks/benefits involved in using the Shift Wise software technology solution to address the business and affordable Act requirements.

●Track and document risks, opportunities and open action items/issues to meet quality and project goals.

●Create charts, document, analyze and manage KPIs/dashboards for ongoing projects.

●Schedule and execute project team meetings and develop minutes.

●Monitor project progress and develop weekly/monthly updates and status reports for team and C-level executives.

Project Manager (Contract/Consultant)

Abbott - Columbus, OH August 2014 to February 2015

●Coordinate software license transfers and software harvesting projects

●Collaborate with functional project managers to ensure alignment with projects scopes and goals

●Define solution, team structure, set expectation, lead, coach and motivate team

●Perform project risk assessment and issues management

●SharePoint maintenance: create, edit and update project plans, communication artifacts etc.

●Collect and analyze business requirements into technical requirement for project scope and solution delivery using agile methodology.

●Convene and moderate meetings for SWLT project team and core group

●Monitor and manage risks metrics with owners until resolution

●Performed Work Breakdown Structure to align teams with tasks, timelines and budget

●Maintain Microsoft Project Schedules, monitor tasks durations, completions, delays, costs, variance report.

●Manage Software Asset Management team resources with vendors.

IT Project Manager

JPMorgan Chase August 2011 to August 2014

●Produce and coordinate project documentation and updates to relevant repositories

●Coordinate enhancement, security and compliance and mobile applications projects on financial platform

●Conducted Risk Assessment based on NIST and ISO standards controls

●Tracked variance, schedules and project resources and assigned duties by managers.

●Managed projects using Excel spreadsheets, MS Word, Adobe Acrobat and SharePoint for updates and data management

●Manage multiple with low to high complexity Tech Refresh/infrastructure integration/data center migration and SAP projects in China for Cardinal Health.

●Gather and agree on project objectives, requirements, deliverables and develop scope and project plan

●Define solution, team structure, set expectation, lead, coach and motivate team

●Perform project risk assessment and issues management

●Manage data outputs of security monitoring tools and proactively drives appropriate security measures to protect the enterprise and end users.

● Develop process documentation, standards, policies, and Collaborated with Business Partners and works cross-functionally with departmental team members.

Project Manager

Xerox Corporation - Groveport, OH July 2006 to August 2011

●Gather and analyze information using agile on existing business processes in order to make recommendations for business systems and process improvement

●Project budgeting, resources allocation, planning, evaluation and implementation support

●Developed and implemented quality assurance procedures, resolution, process improvements, controls and worked with relevant stakeholders across departments

●Software and hardware projects: delivery, upgrade of multipurpose electronic and IT devices per clients' specification. Perform reviews of projects, documentation and reports

●Troubleshoot, diagnose, test, and resolve technical issues of process development and enhancements.



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