Wilson Itumeleng Pilane

** ****** ******, *********, ********** 1724

(H) (011-***-**** (Cell) 074******* ac8tc3@r.postjobfree.com Drivers License: Code 8 1

Profile Summary

FINANCIAL SERVICES INFORMATION COMMUNICATION TECHNOLOGY FMCG Accomplished business development and consulting, Finance, sales and marketing, administration offering 12 years of experience, and including 8 years of early progressive roles in the leading commercial banks within various business units thereof call center, customer service, charge backs and bookkeeping. With Advance Diploma in Business Management emphasis and Diploma in Business Management. Broad-based business acumen; rare blend of analytical skill, technological acumen, and management/leadership capabilities.

Innate talent for leveraging results-driven for business acumen with experience overseeing operations, projects and business service. Capable of improving processes, increasing productivity and rapidly resolving critical business problems. Deliver presentations to management, sales team, executives and partners. Strong sales and marketing skills with experience to build new business and cultivate existing CRM thereof self-motivate, innovative and entrepreneurial spirit with track record in the ICT and FMCG business endeavors. I’m available immediately.

Professional Experience

WIP Consulting January 2014- Current

Business Consulting and development

Consulting on accounting disciples, Sales and Marketing, and Business administration and management, and creating business plans for various SMME clients.

Enhancing and leveraging bookkeeping strategies and preparing tax returns.

Collaborating with Tiger Brands Cash Van within FMCG leveraging accounts administration and sales.

Mabelane DAIT (Pty) Ltd September 2011- December 2013 Key Account Executive and Business development

Business Development and Administration Sales and Marketing CRM

Business Growth through hands-on skills in operational management, training and process improvements, and responsible for leading the development and implementation of strategies.

Sales and marketing; expert at establishing strong, professional relationships with partners, vendors, and executives within multiple industries encompassing ICT and FMCG industries. REASON FOR LEAVING: RETRENCHMENT

Vukuzani Education and Training (Pty) Ltd February 2012 –AD HOC Lecturing students in Marketing Principle, Research Methodology and Entrepreneurship for SAIM curriculum.

Posh Technologies (Pty) Ltd November 2009- September 2011 Key Account Manager – Acquisition of new ICT sales, Customer Service, Customer retention and CRM, and responsible for leading the development and implementation of all marketing programs and strategic sales activities. Also in command of ensuring that the companies and its customer goals are aligned and met. Selected Accomplishments: Achievement Award for Best Sales Personnel for the Year 2010 REASON FOR LEAVING: RETRENCHMENT

Wilson Itumeleng Pilane

19 Mopani Street, Lindhaven, Roodepoort 1724

(H) (011-***-**** (Cell) 074******* ac8tc3@r.postjobfree.com Drivers License: Code 8 2

Dell Computer (Pty) Ltd- South African Region April 2004- may 2009 Key Accounts Credit Control

Manage credit control activities with keen focus on maximizing revenue and territory profitability and among other things to enhance commodity of sales and delivery of customer relationship, and develop strategic credit management planning solutions. Oversee cash collection, cash allocations, and credit review and order vetting, fraud prevention, Accounts Reconciliation and, Customer Service, CRM to support sales, and Dell financial services.

Selected Accomplishments:

Consistently maintained 100% or better of establishing production goals; achieved 100% of 2005/6 quarter 3 and 4 collection goal set at 400 million in collection and customer experience.

Recognized for outstanding professional acumen with an award for best employee for 2005 and service champion for 2008 quarter 2 and 3.

REASON FOR LEAVING: RETRENCHMENT

FNB Card Division February 2003- March 2004

Private Banking – Customer Service Call Center

Internal Sales and Customer Relationship Service

Selected Accomplishments:

Received an award for service champion, high sales acquisition. REASON FOR LEAVING: CAREER ENHANCING

FNB Corporate April 2002- January 2003

Merchant (POS machines) Customer Service Call Center Internal Sales, Accounts Reconciliation and Customer Relationship Services Selected Accomplishment: Consistently exceeded established account development and revenue-generation goals.

REASON FOR LEAVING: CAREER ENHANCING

FNB Corporate October 1999- March 2002

Interchange Business Unit - Customer Service Finance Admin Local and International Charge backs, and Accounts Clerk Selected Accomplishment: Received an award for service champion for excellent customer experience

REASON FOR LEAVING: CAREER ENHANCING

FNB Card – Customer Service Call Center April 1996 -September 1999 Customer Service Agent-Dealing with Cancellation of Lost, Stolen and Retained credit and debit cards, and Providing Credit Cards Authorization and Fraud prevention among other things. REASON FOR LEAVING: CAREER ENHANCING

Wilson Itumeleng Pilane

19 Mopani Street, Lindhaven, Roodepoort 1724

(H) (011-***-**** (Cell) 074******* ac8tc3@r.postjobfree.com Drivers License: Code 8 3

Professional Training

Environmental Planning Certificate -1994

Team Business Certificate, -1998

Call Center-Service Perfection Certificate - 2002

World Class service perfection (CRM)– 2005

MS Excel 2000 Certificate (Distinction) -2002

MS Excel 2003 Intermediate Certificate -2007

CORE COMPETENCIES

P/M = Project management - being able to utilize project management skills for opportunities and growth. M = Motivation - inner control, persistence, leadership, decisiveness, determination and sheer guts, achievement imagery, ability to inspire, ability to overcome obstacles. E/S = Entrepreneurial skills - the ability to turn the business strategies into feasible business opportunities to grow SBU and include innovation, and the ability to interpret successful entrepreneurial models. B/S = Business skills - being able to formulate business plans, and financial, marketing, operational, human resources, legal, communication, and management skills. COMPUTER LITERACY

Microsoft Office

Hogan System

Gedis Sales System

CRM System-Salesforce.com

Oracle System

AS400 System

Scala Collection System

Expeditors-Distribution system

CAMS System

Oracle collectables system

Image and ORL system

SAP

Education and Credentials

Secondary Qualification

Lobone secondary School (Grade 12) -1994

Further Tertiary Education

South African Institute of Management - (SAIM)

National Certificate in Credit Management – NQF 4 - 2007 National Certificate in Business Management – NQF 5 - 2010 Diploma in Business Management with Project Management – NQF 6 - 2011 Advance Diploma in Business Management – NQF 7- 2012 Mini Thesis: The analysis of entrepreneurial and business skills in SME’s in the ICT – Distinction University Of South Africa

Currently Acquiring: Bachelor of Accounting Sciences in Taxation Professional Association

Member of South African Institute of Management

Continuous Professional Development (PFD- SAIM)

Wilson Itumeleng Pilane

19 Mopani Street, Lindhaven, Roodepoort 1724

(H) (011-***-**** (Cell) 074******* ac8tc3@r.postjobfree.com Drivers License: Code 8 4

References

Reference: 1

Name: Zelda Ohlson (Manager, FNB)

Telephone: (011-***-****

Reference: 2

Name: Adelle Leonard (HR, Dell SA)

Telephone: (011-*******

Reference: 3

Name: Sean O’Neill (Posh Technologies (Pty) Ltd)

Telephone: (011-***-**** / 072*******

Reference: 4

Name: Boitumelo Maria (Mabelane DAIT (Pty) Ltd)

Telephone: (011-***-**** / 060*******

Reference: 6

Name: Irene Stapelberg (Vukuzani Education and Training (Pty) Ltd) Telephone: (011-***-**** / 071-***-****

Reference: 7

Name: Stephan Mbuti (Tiger Brands Cash Van)

Telephone: (011-***-**** / 072-***-****

Wilson Itumeleng Pilane

19 Mopani Street, Lindhaven, Roodepoort 1724

(H) (011-***-**** (Cell) 074******* ac8tc3@r.postjobfree.com Drivers License: Code 8 5

Contact this candidate