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***** **** ***** *****, *********, Wisconsin 53224 414-***-**** ac8tav@r.postjobfree.com well-versed in sales techniques and approaches, relationship building and long-term customer retention initiatives. Demonstrated advanced competency in customer satisfaction and resolving advanced issues. Communications

Exceptional customer service

Problem-solving skills

Excellent people skills

Sales Associate, 02/2011 to 02/2012

Anne Taylor – Brookfield, WI

Directed individuals to merchandise locations.

Provided repeat customers with exceptional care and attention. Stocked shelves and supplies and organized displays. Organized racks and shelves to maintain visual appeal of the store. Home Care Provider, 09/2007 to 01/2009

Self Employed – Milwaukee, WI

Maintained a clean, safe and well-organized patient environment. Transported individuals to medical appointments and other errands. Administered medication as directed by physician.

Customer Service Representative(Contractor), 12/2006 to 08/2008 Metavante Bank Card Services – Milwaukee, WI

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.

Assisted customers promptly and politely, in person and via telephone. Also keyed in information concerning H&R Block Mastercards

Asset Recovery Specialist(Contractor), 04/2005 to 12/2006 P S

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Washington Mutual – Milwaukee, WI

Worked directly with the REO department and our banking clients to achieve the desired result which was to assist them in analyzing there foreclosure situation with the best possibly solution. High School Diploma: 1979

Bryant And Stratton College - Glendale,WI

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