Karen Kenney ** Pollock Avenue Beaverton, ON L*K *A0 705-***-****

RESOURCEFUL EXCELLENT COMMUNICATOR AMBITIOUS

EDUCATION

Centennial College

Nursing Program 1978

Newtonbrook Secondary School North York, ON

Ontario Secondary School Diploma Received 1977

PROFESSIONAL DEVELOPMENT

Durham College Community Resource Centre 2018

Workplace Hazardous Material Information System Certificate

Customer Service Certificate

Health and Safety in Four Steps Certificate

CORE COMPETENCIES SUMMARY

Self-motivated and hard worker who takes direction and maintains communication

Detail-oriented and focused on “getting it right”

Ability to prioritize and execute effectively to meet time sensitive tasks

Work well independently with minimal supervision and collaborate efficiently as a team player

Extremely proficient with multi tasking

Adhere to professional etiquette and take pride in completing tasks in a timely manner

Strong people skills, polite mannerly and approachable, enjoy interacting with people

Great team player who gets along well with co-workers and supervisors

Excellent time management skills, well organized and able to prioritize work to meet deadlines

Handle interruptions and work effectively without losing composure

Completely versatile, able to perform any additional assigned tasks

Problem solver who acquires new skills quickly and demonstrates can-do attitude

Demonstrated willingness to learn in order to be a valuable employee

CUSTOMER and TEAM WORK SERVICE SKILLS

Accept diversity among customers and co-workers

Create a positive and welcoming atmosphere

Enjoy working with team as well as independently

Enjoy building strong relationships with co-workers and employees

Able to collaborate in teams to produce quality work

Knowledge of occupational health and safety act

Excellent interpersonal skills able to work with a variety of personalities and dispositions

Understand the importance of good customer service

Portray a professional demeanor at all times

Strong work ethic, honest, reliable and willing to give 110%

Understand importance of repeat customer visits to my employer – good service brings customers back

EMPLOYMENT HISTORY

Stay at Home Care Giver, Durham Region 2003 - Present

Various Temp Contracts, Durham Region, General Labour 2005

Interac Association, Toronto, ON, Executive Assistant 1992 - 2003

Northumberland General Insurance Company, Toronto, ON, Receptionist 1987-1992

Osler, Hoskin and Harcourt, Toronto, ON, Data Processing in Property and Litigation 1986-1987

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