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Administrative Assistant Manager

Cypress, TX
March 19, 2019

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Vivian Reichert (***) *** – 6069 18834 Peachleaf Willow Trace, Cypress, TX 77429 SUMMARY

Multifaceted Senior Administrative Assistant delivering excellence in administrative roles. Able to make an impact using skills developing standards, administration, monitoring expenditures, data analysis and reporting. Able to promote an effective work environment using background collaborating with various levels of an organization to develop excellent rapport with internal and external stakeholders. Proactive, reliable, organized and adaptable with friendly nature. Willing to expand job knowledge to meet any demands to add value and success to the team. EDUCATION

Associate of Arts, Emphasis Communications – Brigham Young University, Provo, UT 12/1981 PROFESSIONAL EXPERIENCE

Administration Operations Project Management Human Resources Employee Relations Customer Service Monitoring Budgets & Expenditures Accounting Vendor Management Contract Administration Master Data Management Data Analysis Expense Reporting Travel, Conference & Meeting Management Logistics Management & Supervision Time Management Training Effective Communication Organizational Skills Continuous Process Improvement Six Sigma and 5S Methodologies TECHNICAL PROFICIENCIES

Microsoft Office Professional Adobe Professional Concur SAP Exact Macola Yardi Rent Manager Angus Work Orders QuickBooks Pro MailChimp


• Developed processes to streamline flow of office functions and increase efficiency leading to cost savings

• Created company newsletter to enhance morale and to document team-building and community events

• Conducted massive vendor and tenant updates of Certificate of Insurance (COI) files ensuring compliance and coverage in the event of accidents

• Led remodeling projects for site common areas (i.e. conference rooms, restrooms, breakrooms, lobbies)

• Lead renovation of shopping center to successful completion evidenced by 100% occupancy and increased value per square foot, yielding an additional $28,000 in annual revenue

• Won award for contributions to 5S LEAN initiatives; 5S newsletter, Email blast reminders, supported manager over 5S; Kanban set up and Kaizen event coordinator. PROFESSIONAL EXPERIENCE SUMMARY

Accella Polyurethane Systems, LLC, Spring, Texas 6/2014 – 10/2018 Senior Administrative Assistant

Riddle & Associates, PC, Houston, Texas 5/2013 – 1/2014 Office Manager / Human Resources Generalist

Thomas Properties Group, LP, Spring, Texas 9/2012 – 5/2013 Administrative Assistant

Petereit Investments, Inc., Spring, Texas 7/2005 – 5/2012 Office Manager / Property Manager

Vivian Reichert - 2


Accella Polyurethane Systems, LLC, Spring, Texas (Chemical Manufacturing) 6/2014 – 10/2018 Senior Administrative Assistant

• Supported VP and management level leaders in projects and preparing and maintaining expense reports

• Handled issues of a confidential nature

• Proactively managed central calendar for organizing meeting logistics, meals, catering and event planning

• Greeted visitors, issued badges for secure facility access, assisted or routed phone calls

• Created, maintained and updated policies, processes, handbooks, procedures, plans, guides and directories

• Managed communications, responded to internal and external queries, composed and distributed correspondence, minutes and newsletters. Managed mail

• Provided support for special projects; price increase letters; prep for new year kick-off; 5S initiatives; research; spreadsheets, data analysis and presentation materials

• Ordered and maintained office supplies, coffee and office equipment accessories

• Assisted management members in professional organization obligations; dues; correspondences

• Remodeled offices, restrooms, conference rooms, breakrooms and lobbies Results: Provided central communications hub for our site as liaison for other company sites’ coordination. Created standard operating procedures for front desk business support role, improving efficiency. Initiated company newsletter enhancing employee unity. Won award for contributions made to 5S LEAN initiatives leading to improvements throughout the plant. Negotiated hotel rates for employees and visitors adding cost savings. Riddle & Associates, PC, Houston, Texas (Lawyers) 5/2013 – 1/2014 Business Manager / Human Resources Assistant

• Processed accounts receivable, bank reconciliations, payroll, tax filings and financial reports for company and for owners’ private accounts

• Managed Human Resources for 19 employees, including employee relations, health & financial benefits

• Reorganized employee personnel file, including updating W-4’s and I-9’s ensuring compliance

• Resolved and streamlined complex QuickBooks, IRA and HSA account issues Thomas Properties Group, LP, Houston, Texas 9/2012 – 5/2013 Administrative Assistant

• Responsible for front office duties, phones, mail distribution, central calendaring and greeting visitors

• Maintained database of insurance, leases, permits and other crucial documents

• Managed project to correct and update all tenant and vendor files with current Certificates of Insurance

• Assisted heavily in event planning for tenants including designing and creating flyers, posters and banners

• Managed facility elevators, lighting and pest control in four Class A buildings with work/purchase orders

• Created system to track all county and state permit renewal dates ensuring annual filing for compliance Petereit Investments, Inc., Spring, Texas 7/2005 – 5/2012 Office Manager / Property Manager

• Managed 5 shopping centers and 1 Class B office building; coordinated all facility services and repairs

• Trained and supervised team in business operations, leasing and negotiating contracts

• Maintained database for insurance and tenant lease expirations

• Showed, leased, negotiated terms and rates and prepared leases properties

• Managed general contractors, following tenants detailed specs during tenant build-out processes

• Led renovation for shopping center resulting in 100% occupancy and increased revenue by $28,000 annually Letters of Reference available

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